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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel perfectly located for exploring Kelowna

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
2 restaurants, breakfast served
Reception
Balcony
Fridge, microwave, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Tower

7.2 out of 10
Good
(54 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(110 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(119 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Cineplex Cinemas Orchard Plaza - 7 min walk - 0.4 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Red Robin - ‬6 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel perfectly located for exploring Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

How close is Sandman Hotel & Suites Kelowna to the airport?

Sandman Hotel & Suites Kelowna is 6.7 mi (12-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Nov 25, 2025 start from $63.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Hotel & Suites Kelowna have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites Kelowna.

How close is Sandman Hotel & Suites Kelowna to the beach?

This hotel is 11 mi (18-min drive) from Gellatly Dog Beach and 11.7 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Sandman Hotel & Suites Kelowna offer free breakfast?

Free breakfast isn’t provided at Sandman Hotel & Suites Kelowna, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 25 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Sandman Hotel & Suites Kelowna?

No, there is no casino at this hotel, but Lake City Casino (5-min drive) is nearby.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sandman Hotel & Suites Kelowna?

This hotel offers free self parking.

Does Sandman Hotel & Suites Kelowna have a pool?

Sandman Hotel & Suites Kelowna does not have a pool.

Does Sandman Hotel & Suites Kelowna have a restaurant?

Yes, there are 2 restaurants on site.

Does Sandman Hotel & Suites Kelowna have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites Kelowna to downtown Kelowna?

Sandman Hotel & Suites Kelowna is 2.5 mi away from Kelowna.

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 561 out of 1917 reviews
Rating 8 - Good. 435 out of 1917 reviews
Rating 6 - Okay. 386 out of 1917 reviews
Rating 4 - Poor. 282 out of 1917 reviews
Rating 2 - Terrible. 253 out of 1917 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Bhupinder

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location and staff was nice but condition of the room and washroom was not good, especially the toilet and sink. There was weak Wi-Fi. There was no lift and hotel renovation gave us a bad experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Darrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like this Hotel at all!
Stayed 3 nights in Aug 2025

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
only 1 ac unit worked in a suite
Stayed 2 nights in Aug 2025

6/10 Okay

Cara

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Pavneet

Traveled with family and small children
Disliked: Amenities
The rooms were poorly cleaned - bunch of pet hair, sticky surfaces. Room was not equipped with necessary supplies. Sidarth at the front desk made efforts to make the situation better by getting the room cleaned again. It helped a little but our experience was ruined already, mostly concerned cuz we had 2 infants with us.
Stayed 1 night in Aug 2025

8/10 Good

Hasnain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Mia Dave

Traveled with partner
Disliked: Cleanliness, amenities
the room given to us was dirty. we were given another room but it smell smoke. it was my first time staying in sandman and will be my last too. hotel layout is confusing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Stayed 1 night in Aug 2025

2/10 Terrible

Sukhvir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rug, washroom. Washroom smell so bad.
Stayed 1 night in Aug 2025

6/10 Okay

Leah

Stayed 1 night in Aug 2025

2/10 Terrible

Samuel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gursimran

Stayed 1 night in Aug 2025

4/10 Poor

Taylia, Merritt

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed for one night, the room was not cleaned well, the A/C was incredibly loud (like something was broken in it), the bathroom sink was plugged and the bathtub was also plugged. We informed the staff that they wouldn’t drain and they didn’t attempt to fix it. Not worth that $300 we wont be going back anytime soon.
Stayed 1 night in Aug 2025

2/10 Terrible

Balkar Singh

Traveled with family
Disliked: Amenities, property conditions & facilities
Ac was not working prot
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jatinder

Stayed 2 nights in Aug 2025

10/10 Excellent

Jiwanjot

Stayed 1 night in Aug 2025

2/10 Terrible

Jared

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wife and i checked in. Front desk was a foldable picnic table while the entire lobby was taped off for renovations. Lobby was musty dirty and dusty from said renovations. Polite staff at desk. Room appeared to be in an old rennovated apartment building not even connected to the main building. We had to walk through a dark alley and parking lot to get there. Room was absolutely disgusting. It was obviously converted from a crappy old apartment building. Our "suite" on the first floor which the "balcony" we had booked was actually just a sketchy door opening to the parking lot. Not even a patio just concrete parking lot with a truck's back end within 5 feet of our "patio" door. The wallpaper was peeling, the carpet was covered in garbage and not vaccumed. Blinds were damaged and provided little privacy. Bathroom was dirty and not well maintained. Wife and i spent 3 minutes in the room and left. Front desk staff, to their credit, were very apologetic and understanding. They gave us no trouble and said they would approve a refund once i contacted expedia because i booked through them. As of this review my refund was approved. DO NOT STAY AT THIS PROPERTY. The pictures expedia has are not even close to accurate.
Stayed 2 nights in Aug 2025

4/10 Poor

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for its location across from the mall but would not have booked it if I knew it was under renovations. There was nothing on the booking that said it was under renovations. Hot tub was out of order, most gym equipment didn’t work and we had no hot water in the shower. Wasn’t worth the $300 I paid to stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newly renovated building and can’t think of any complaints! Don’t let the reviews scare you! :)
Stayed 2 nights in Aug 2025

6/10 Okay

mandip

It has construction going on and smell of paint was too much.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service
We stayed beside the dumpster, noisy at 6:30 am, we can the vehicles passing by.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rhiczel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub not working, one of the reasons for us staying there was pool and hot tub, ice machine broken, no elevator to third floor. Renovations going on, rooms we were in were in poor condition.
Stayed 4 nights in Aug 2025

4/10 Poor

Kyle

Disliked: Cleanliness, property conditions & facilities
Parking was none existent and cutlery in room was not clean. Room just felt dirty still
Stayed 4 nights in Aug 2025