Service is not good and staff do not speak English as they described on website. Staff do not pay attention to guest and put the phone down on guest when asked for service and did not explain in English. Checked in late on 20th Oct night and room phone was not working to ask for service or to report faults. No hot water and wifi in the room was available with broken drain pipe under the sink. Room TV reception is bad analogue signal and not international news channels. Old style AC has no cover panel. Reported these faults next day morning again before going out. Found that problems were still not fixed when returned at night back to hotel after exhausting trip. Again unattentive staff who couldn't speak English and have no proper manner to treat guests.