10/10 Excellent
Anna
Traveled with family
Dec 31, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good 2 night stay at the hotel in Dec 2023. The hotel gives a very warm & welcoming feeling when we arrived. We were greeted by their friendly front desk & pleasantly surprised when she brought out our luggage during check in that we sent to them using the luggage delivery service in Tokyo. Hotel provides self-serve coffee/tea/ juices all day long and also self-serve amenities. Payment were made using the self-help machine that is very easy to use. Hotel & the room is clean. 5mins Walkable distance from West Exit of Kanazawa train station. It was raining the day we arrived so it was nice that the hotel provided umbrella for us to use. The 7-11 store was just on ground floor of hotel which is great.
We book the twin room for family of 4 (2 adults 2 kids; 9yo & 10yo) slightly tight on the bed (super single) it was still manageable for our family but if kids were older or you prefer larger beds like king or queen, then it will be better to book bigger rooms.
Overall stay is very good.
Anna
Stayed 2 nights in Dec 2023