6/10 Aceptable
Desiree B.
5 may. 2025
Oceanfront property in Maui
Location was superb! The view and ocean sounds were amazing. You can't help but take in the amazing views from the living room and bedroom. Unfortunately, there were some communication issues with the management company when I arrived and I contacted another # provided in the listing and was slightly scolded by the management company for contacting the other number - which happened to be the owner. I will note, the owner is VERY kind and responsive so that is why I didn't give lesser stars for communication. Regarding cleanliness, I could not give less than 3 stars. When I arrived, there was a pair of (what appeared to be used/worn underwear) left on the floor in the master bedroom. When I contacted the property manager, I was asked if someone needed to come to the room and dispose of the item. I was offended. Keep in mind, this was the moment I arrived in Maui. I doubt the last thing a guest wants to do is clean up someone's underwear when they enter their paid vacation rental. Nonetheless, someone came and cleaned up the item and the owner was very apologetic about the issue. That said, I believe the property management company should take some advice from the owner on how to manage these types of issues. I think it could have been handled with a lot more understanding and cooperation. Other than that, the stay went well. Unit was stocked with beach/pool items for my stay and it was beautifully decorated.
Desiree B.
Se hospedó 6 noches en abril de 2025