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"Clean and comfortable. Great attitude and service from staff " More

By a verified traveler on Thu 20 Feb 2020

Hotel Description

Motel perfectly located for exploring Juneau

Oceanside stay

A stay at this Downtown Juneau motel places you steps from Alaska Governor's Mansion and within a 5-minute walk of Juneau Arts and Humanities Council. Juneau-Douglas City Museum and Alaska State Capitol are also within half a mile (1 km).

Multiple dining options

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-in, laundry service, and airport shuttle. A coffee shop, luggage storage, and laundry facilities are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 62 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, free newspapers, and desks are also available.

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Jun 14 - Jun 15

Suite, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

The Driftwood Hotel ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Driftwood Hotel

Everyone (3) Family (3)
5 out of 5
Clean and comfortable. Great attitude and service from staff

Posted by , from Juneau, alaska on Feb 20, 2020

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Comment from Hotel Management

Feb 20, 2020 by Ivette P.

Thank you for your feedback. We're glad you enjoyed your stay. See you next time.

3 out of 5
I didn’t get to stay because our plane couldn’t land due to the weather and returned to Seattle and I slept at the airport. No one is to blame it is just part of the adventure when you travel to Alaska.

Posted by on Sep 27, 2019

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3 out of 5
Front desk help was fine. Walls are paper thin. Another guest came to front desk to advise he could not sleep because of tv noise coming through wall. I opened door to my room at 11:00+ and it would have been impossible to sleep - could hear every word on tv in next room. Had to run fan all night for white noise. Woke up at 2:40 am and still tv noise from next room. Room amenities were pretty sparse.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 17, 2019 by Christal

We are sorry that you were disappointed with our rooms at our property.

1 out of 5
There were roaches, no water pressure the room was unwelcoming the toilets were filthy

Posted by on Aug 22, 2019

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Comment from Hotel Management

Sep 4, 2019 by Christal

Sorry that you weren't satisfied with your room we did some investigating we didn't find any roaches in our hotel

2 out of 5
Our suite had a vinyl couch that was so old the vinyl was flaking off. All over everything. It was awful. The room was only partially serviced daily. I don't mind not getting full linen and towel changes every day, but 2 days out of 7 they didn't make our bed. I had to ask for the bathroom sink to be cleaned at one point, and asked to have the floors vacuumed as the vinyl "flakes" were everywhere. I wouldn't return.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Aug 30, 2019 by Christal

We will address this directly

5 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Chuck

Happy Forth, and Thank You!

5 out of 5
Nice location near downtown Juneau Alaska USA.this portion is too long & needs to be shortened. I will not do 50 characters again until I write my memoirs.

Posted by on Jan 30, 2019

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Comment from Hotel Management

Feb 3, 2019 by Jamie

Thank you for your feedback. We're glad you enjoyed your stay.

2 out of 5
Pros: The free shuttle
Cons: Needs serious updates and cleaning.
Location: Good location to downtown, shops and restaurants.
No Elevator. Unless you are on the first floor, you will have to carry your bags up two flights of stairs between each floor. We were on the 3rd floor. The best part of our stay was the free shuttle to and from the ferry.

Posted by , from Cincinnati, Ohio on Jun 24, 2015

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Comment from Hotel Management

Apr 20, 2018 by Jamie

Thank you for your feedback. Come check out our upgrades.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. An airport shuttle during limited hours and a ferry terminal shuttle are available for a fee. The business-friendly The Driftwood Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Juneau motel.

  • 62 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Juneau, AK (JNU-Juneau Intl.) (13.7 km / 8.5 mi)
  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

The Driftwood Hotel offers 62 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Juneau motel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

The Driftwood Hotel has 2 restaurants on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The general deposit applies to all bookings where payment for the stay will be made by debit card on site.

The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12.00 per room (one-way)
  • Airport shuttle fee per child: USD 0.00
  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Driftwood Hotel Juneau
  • Driftwood Hotel
  • Driftwood Juneau
  • The Driftwood Hotel Motel
  • The Driftwood Hotel Juneau
  • The Driftwood Hotel Motel Juneau

You should know

  • The Driftwood Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.