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Grand Jersey Hotel & Spa

5.0 star property
5-star beach hotel near Port of Jersey

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Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Indoor pool
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Meeting facility
Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, King Street
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

St. Helier

Steps from the beach.Within a 5-minute walk of this St. Helier hotel, you'll find St Aubin's Bay and Jersey Opera House. The Georgian House and Cineworld Jersey are also within half a mile (1 km).

What's nearby

  • St. Helier Town Hall - 6 min walk - 0.4 miles
  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Shuga - ‬6 min walk
  • ‪spice of life - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel near Port of Jersey
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A hot tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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4.4 out of 5, Excellent, 1,001 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

How close is Grand Jersey Hotel & Spa to the airport?

Grand Jersey Hotel & Spa is 4.5 mi (14-min drive) away from the Jersey (JER) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on Dec 17, 2025 start from $149.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Jersey Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Jersey Hotel & Spa.

How close is Grand Jersey Hotel & Spa to the beach?

This hotel is a short 13-minute walk from St. Helier Beach and 1.2 mi (3-min drive) from Havre des Pas. Don't forget your sunscreen!

Does Grand Jersey Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Grand Jersey Hotel & Spa, but full breakfast is offered for a fee of GBP 25.00 for adults and GBP 12.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Grand Jersey Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grand Jersey Hotel & Spa?

This hotel offers free self parking.

Does Grand Jersey Hotel & Spa have a pool?

Grand Jersey Hotel & Spa features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Grand Jersey Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, a beachfront location, and ocean views.

Does Grand Jersey Hotel & Spa have a spa?

This hotel has a spa, which features body wraps, hot stone massages, and aromatherapy.

How close is Grand Jersey Hotel & Spa to downtown St. Helier?

Grand Jersey Hotel & Spa is 0.5 mi away from St. Helier.

Reviews

Grand Jersey Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

10/10 Excellent

Tracy Gould

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab staff, excellent breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Trudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities. The staff were really helpful and friendly. We would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

michael

Traveled with family
Liked: Amenities
We paid for a deluxe ocean view but Expedia booked a park view. The hotel were great. They gave us complimentary drinks then upgraded us the next day to a superior room. Staff were fantastic. 5 star
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Staff were super as was the hotel. Super clean and amazing location The only reason I marked down was the TV reception was in and out and the aircon made weird noises even when shut off that disrupted my sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel will stay again

We booked the hotel last minute and what a find, it is beautiful and couldn't fault it, the staff were amazing and I will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class service provided by Cornelius on the reception desk. Hotel in great location.
Stayed 3 nights in Aug 2025

8/10 Good

Julie Katherine

Traveled with partner
Liked: Cleanliness, staff & service
The staff, cleanliness and food was excellent however it would have been better with more choice on the evening dinner menu and was noisy at times being on the main road and having a fair ground arrive opposite our view whilst staying there.
Stayed 5 nights in Aug 2025

10/10 Excellent

mr blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Very good food and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short island break

This is a really lovely hotel. The food is excellent, breakfast is super and the staff are all very friendly and helpful. Take the bus from the Airport as it stops outside the hotel, much cheaper than a taxi. You must visit the Jersey Tunnels and there is a really interesting film in the Jersey museum which charts the history of the island.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic hotel, staff were amazing. Breakfast was delicious, everything you needed was available. First class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of luxury

Fabulous hotel right on the seafront. Very elegant interior and fantastic service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very helpful and friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay with an ocean side view. The staff were extremely welcoming and attentive, even calling the room once we had settled in to ensure everything was in order. We used the spa and pool facilities during our stay which were luxurious. Breakfast was amazing with all produce extremely fresh. Location wise it was easy to visit multiple restaurants in St Helier and the bus stop was conveniently located outside to easily visit neighbouring towns. My wife and I had a truly amazing stay and the attentive staff made all the difference. Would definitely come back.
Pool
Exquisite hotel room with ocean view
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff lovely stay
Stayed 4 nights in Aug 2025

8/10 Good

MRS H

Traveled with group

Great location

Nice hotel as you would expect from Handpicked . Great position right on the sea front . Lovely restaurant and food. Staff very helpful. Didn’t get chance to use the spa as it was already fully booked . Rooms large and comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Main bed very comfortable sofa bed not so. There was food down the sides of the bedside tables and the bathroom was a little tired but the service from the staff was impeccable. To the concierge, reception and the outside waiting staff to the lovely breakfast lady. A credit to the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel - we had a wonderful stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location on the esplanade. Convenient for bus to and from airport. Staff do their utmost to make guests feel welcome and comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

LESLEY, Hebburn

Stayed 7 nights in Jul 2025