6/10 Okay
Chaunee
Traveled with group
Aug 19, 2025
The property itself is beautiful with well-kept grounds, a great saltwater pool, and stunning ocean views. Parking was free and convenient, and the nearby plaza and grocery store were helpful. Unfortunately, the rooms were poorly lit, bathrooms showed discoloration and weren’t properly cleaned, and service was inconsistent at best. I often felt like I had to plead for solutions and was even debated with over issues that should have been resolved quickly. While a few staff members (Mark, Nedra, and Minako) were wonderful, overall hospitality felt uneven, and as a Black American traveler, I noticed others received better treatment. The final disappointment was having to drag my own bags down nearly five flights of stairs at check-out because no bellman was available. Beautiful views, but not an experience I’d return to or recommend.




Chaunee
Stayed 5 nights in Jul 2025



























