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The Acacia Hotel Jakarta

4.0 star property
4-star hotel near Grand Indonesia

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Photo gallery for The Acacia Hotel Jakarta

Reception
Exterior
2 outdoor pools
Snack bar
Snack bar

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450
  • Place, Faculty of Medicine, University of Indonesia
    ‪9 min walk‬
  • Place, Ismail Marzuki Park
    ‪10 min walk‬
  • Place, RSCM
    ‪14 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, iron/ironing board

Deluxe King

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

Executive King | Minibar, in-room safe, desk, iron/ironing board

Executive King

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, iron/ironing board

Executive King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 2

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About the neighborhood

Jakarta

Central Jakarta stay.Within a 15-minute walk of this Central Jakarta hotel, you'll find Faculty of Medicine, University of Indonesia and Pelayanan Kesehatan St. Carolus. Ismail Marzuki Park and National Library of Indonesia are also within 2 miles (3 km).

What's nearby

  • Faculty of Medicine, University of Indonesia - 9 min walk - 0.5 miles
  • Ismail Marzuki Park - 10 min walk - 0.6 miles
  • RSCM - 14 min walk - 0.8 miles
  • National Library of Indonesia - 16 min walk - 0.9 miles
  • Pasar Baru - 2 min drive - 1.6 miles

Getting around

  • Velodrome LRT Station - 6 min drive
  • Jakarta Gang Sentiong Station - 9 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 25 min drive

Restaurants

  • ‪Restoran Simpang Raya - ‬1 min walk
  • ‪The Harvest Chocolatier & Pattisier - ‬2 min walk
  • ‪Nasi uduk Mas Miskun Kramat - ‬1 min walk
  • ‪Domino's Pizza, Menteng Huis, Jakarta Pusat - ‬3 min walk
  • ‪The Coffee Bean - ‬3 min walk

About this property

The Acacia Hotel Jakarta

4-star hotel near Grand Indonesia
As a guest of The Acacia Hotel Jakarta, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Acacia Hotel Jakarta.

This 4-star Jakarta hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Acacia Hotel Jakarta offers 208 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 423500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM.

Property is also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

Frequently asked questions

How close is The Acacia Hotel Jakarta to the airport?

The Acacia Hotel Jakarta is 6.9 mi (25-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

Does The Acacia Hotel Jakarta have an airport shuttle?

Airport shuttle services are not available at The Acacia Hotel Jakarta.

How close is The Acacia Hotel Jakarta to the beach?

This hotel is 16 mi (46-min drive) from San Antonio Beach PIK 2.

Does The Acacia Hotel Jakarta offer free breakfast?

The Acacia Hotel Jakarta does not offer free breakfast.

Is there a casino at The Acacia Hotel Jakarta?

No, there is no casino at this hotel.

What time is check-in at The Acacia Hotel Jakarta?

Check-in begins at 2 PM.

Is there free parking at The Acacia Hotel Jakarta?

Free parking is not available at this hotel.

Does The Acacia Hotel Jakarta have a pool?

The Acacia Hotel Jakarta features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:30 PM.

Does The Acacia Hotel Jakarta have a restaurant?

The Acacia Hotel Jakarta is home to Promenade, which features international cuisine.

Does The Acacia Hotel Jakarta have a spa?

There are no spa services available at this hotel.

How close is The Acacia Hotel Jakarta to downtown Jakarta?

The Acacia Hotel Jakarta is 1.7 mi away from Jakarta.

The Acacia Hotel Jakarta Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 35 reviews
Rating 8 - Good. 10 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 7 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

9.6/10

Amenities

5.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

neng

M
Stayed 3 nights in Sep 2025

10/10 Excellent

Kalvir

Liked: Cleanliness, staff & service, room comfort

A Great Stay.

My staynhere was no ahort of great. Although the property is slightly dated it certainly added a good vibe. The staff were absolutely brilliant, the typical friendly and welcoming Indonesian trait that i have always received when visiting this grsat country.
Stayed 8 nights in Mar 2025

10/10 Excellent

Talha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price, rooms are clean and cozy. The location is also good, walking distance to public transport and restaurants.
Stayed 14 nights in Jan 2025

10/10 Excellent

Jan Krismon, Upland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people , Especially who helps us in our luggage and Good and kind Staff..
Stayed 1 night in Oct 2024

8/10 Good

Pippa

Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Kian Huat

Stayed 1 night in Jul 2023

6/10 Okay

Liang Soo

Business traveler
Liked: Staff & service
Disliked: Cleanliness
cockroach seen in dining area
Stayed 6 nights in Jun 2023

10/10 Excellent

Agnes, Badung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay, the staff are very attentive
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
Stayed 3 nights in Jan 2020

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can be improved

Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
Stayed 1 night in Mar 2019

6/10 Okay

Fadzil

No good for price

Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare Hotel

Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Stayed 1 night in Dec 2018

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Stayed 1 night in Jun 2018

10/10 Excellent

Tarunkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Stayed 3 nights in Dec 2017

8/10 Good

Brian, Orlando

Liked: Cleanliness, staff & service

Pretty good hotel

Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Stayed 2 nights in Sep 2017

8/10 Good

Chong Hin

Liked: Staff & service
Disliked: Cleanliness

2/10 Terrible

RMA, UK

Liked: Staff & service
Disliked: Property conditions & facilities

A big disappointment!

Requested non-smoking room. No appropriate reservation made. Upgrade offered to front room overlooking street. Asked for room to rear away from traffic. Room OK but no telephone available for local calls. Engineer says system down - 2 months to repair. Management demand cash payment for all drinks, meals, laundry treating me as a criminal, despite having used this hotel for over 10 years without any such problems before. Washbasin plug jammed with basin full of water. Engineer called. Removed plug entirely, so then impossible to retain water in basin! Laundry submitted before 0900 due by 1800 same day. Mine was returned 1100 following day. Bar stock of Bintang beer ran out. A thoroughly disappointing performance redeemed only by the charm & friendliness of most staff -but not of the management unfortunately.

4/10 Poor

warren, Singapore

Disliked: Staff & service

Not for westerners

I only stayed one night, on first appearance you see old peeling wallpaper everywhere on the way to your room and you begin to wonder what have you gotten yourself into. On opening the door you see it's a little bit better inside. The bed and sheets were fine so I decided to stay. the power control system was hard to use I think the main problem is the bathroom. The bathroom is very old and dated and made me feel slightly dirty when using but actually the water pressure wasn't bad. I've stayed at quite a few hotels in Jakarta and for $10 more I could think of some nicer ones to stay at.

6/10 Okay

Eunice

Liked: Staff & service
Good location, nice staff, would recommend this to others

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
Stayed 1 night in Jan 2019

8/10 Good

Sulaeman

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018