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"Hotel was clean room was comfortable little hard to find as of the sign lit up at night says days and instead of Red Roof Inn Hotels to have took abou ... " More

By a verified traveler on Mon 21 Aug 2017

Hotel Description

3-star hotel near Adventure Landing

Close to the beach

Within 6 miles (10 km) of this hotel, you'll find Adventure Landing and Oceanfront Park. Kathryn Abbey Hanna Park and Mayport Naval Station are also within 6 miles (10 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. The front desk is staffed around-the-clock and concierge services are on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 129 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are also available.

Standard Room, 2 Double Beds, Smoke Free

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Oct 20 - Oct 21

Premium Room, 1 King Bed, Accessible, Smoke Free (Get More: Upgraded Bedding & Snack)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Smoke-Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Smoke Free (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoke Free

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach ratings based on 41 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach

Everyone (16) Couples (2) Family (5)
4 out of 5
This place was pretty awesome for booking a hotel for the first time. The staff was excellent and the rooms we're clean and had all the bare necessities.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 10, 2019 by Jessica, front office manager

Thank you so much for taking the time to give us a good review. We're glad you enjoyed your stay and hope to see you again some day!

3 out of 5
Building was falling apart, my bathroom smelled of urine and there was a burn mark in the corner of my room. The hall smelled of cigarette smoke. The hallway ceiling was falling in.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

2 out of 5
It had lots of smokers, some scary people, but also nice people. The pool side was nice.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Front Office Manager

Dear Valued Guest, We are so happy that you enjoyed your stay at Red Roof Plus, Neptune Beach FL. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We appreciate your favorable feedback and are glad that we met your expectations. We cannot wait to see you again!

5 out of 5
Room was nicely appointed, recently remodeled and spotless. Hardwood flooring, king size ved was clean, TV is new, as are room desks, chairs and nightstands. Bathroom was very clean and new. Shower curtains new, batheoom flooring and sink new. No chipped painting, no mold or mildew, no complaints ar all. A/c worked well and ran quietly. Breakfast is ok; only bread, coffee, cereals, fruit juices, i.e. All carbs, no proteins.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by Front Office Manager

Dear Valued Guest, We are so happy that you enjoyed your stay at Red Roof Plus, Neptune Beach FL. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We appreciate your favorable feedback and are glad that we met your expectations. We cannot wait to see you again!

3 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

1 out of 5
Hotel was dirty old looking and overpriced. There was a huge roach in our room. But they had a pool. Oh well

Posted by on May 20, 2019

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Comment from Hotel Management

May 30, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

3 out of 5
Room was fine, updated, clean etc. but hallway and doors to rooms need major repair and cleaning,

Posted by on May 5, 2019

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Comment from Hotel Management

May 30, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

3 out of 5

Posted by on Apr 18, 2019

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Comment from Hotel Management

May 30, 2019 by Front Office Manager

Dear Valued Guest, We are so happy that you chose to stay at Red Roof Plus, Neptune Beach FL. We pride ourselves on providing optimal customer service and the very best lodging experience. We cannot wait to see you again!

1 out of 5
2:30 am desk clerk banging on vending machine across hall. Light above sink out. Sink stopper broke so water could not drain. Cigarette holes in blanket.

Posted by on Apr 17, 2019

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Comment from Hotel Management

May 30, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

1 out of 5
Horrible place, loud AC unit NO HOT WATER.! Wet floors! Told management got nothing in response! Stayed two nights! Never again! A disaster! Booked throu Travelocity wicked high price! It sucks!

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 30, 2019 by Front Office Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We have taken note of your feedback and we are actively addressing what you have described. We sincerely apologize and hope that you will visit Red Roof Plus, Neptune Beach FL again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

About the Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach

Location 1401 Atlantic Blvd, Neptune Beach, FL 32266

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. An outdoor pool, a vending machine, and concierge services are also featured at Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach. Self parking is free. This 3-star Neptune Beach hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 2 levels
  • Built in 1973
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (39.7 km / 24.6 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2017.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Pets allowed (no fees)

Hotel Names

  • Days Inn Mayport Mayo Clinic
  • Days Inn Mayport Mayo Clinic Motel
  • Days Inn Mayport Mayo Clinic Motel Neptune Beach NE Jacksonville
  • Red Roof PLUS Neptune Beach Mayport Hotel
  • Days Inn Neptune Jacksonville Beach Mayport Mayo Clinic NE Motel
  • Days Inn Jacksonville Beach Mayport Mayo Clinic Motel
  • Days Inn Neptune Jacksonville Beach Mayport Mayo Clinic NE Hotel
  • Days Inn Jacksonville Beach Mayport Mayo Clinic Hotel
  • Days Inn Neptune Beach Hotel
  • Red Roof PLUS Mayport Hotel
  • Red Roof PLUS Neptune Beach Mayport
  • Red Roof PLUS Mayport
  • Red Roof Inn PLUS Neptune Beach Jacksonville Beach Hotel
  • Red Roof Inn PLUS Jacksonville Beach Hotel
  • Red Roof Inn PLUS Neptune Beach Jacksonville Beach
  • Red Roof Inn PLUS Jacksonville Beach
  • Red Roof Plus+ Neptune Beach Jacksonville Beach
  • Red Roof Inn PLUS+ Neptune Beach Jacksonville Beach
  • Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach Hotel

You should know

  • The seasonal pool will open in April and close in September.
url importing https://www.travelocity.com/Jacksonville-Hotels-Red-Roof-Inn-PLUS+-Neptune-Beach---Jacksonville-Beach.h2876-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.