Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Hotel near Jacksonville Community Park in Jacksonville

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

Exterior
Lobby lounge
Free daily buffet breakfast
Lobby lounge
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Lake Jacksonville
    ‪6 min drive‬
  • Illinois College
    ‪7 min drive‬
  • Future Champions Sport Complex
    ‪11 min drive‬

Room options

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jacksonville

In Jacksonville .At this Jacksonville hotel, you'll be within 3 miles (5 km) of Jacksonville Community Park and 6 miles (10 km) of Illinois College. Governor Duncan Mansion and Future Champions Sport Complex are also within 6 miles (10 km).

What's nearby

  • Jacksonville Community Park - 4 min drive - 2.4 miles
  • Lake Jacksonville - 6 min drive - 3.3 miles
  • Illinois College - 7 min drive - 4.1 miles
  • Morgan County Fairgrounds - 10 min drive - 5.6 miles
  • Future Champions Sport Complex - 11 min drive - 5.9 miles

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪VFW Post 1379 - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Sonic Drive-In - ‬7 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park in Jacksonville
Holiday Inn Express Hotel & Suites Jacksonville by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Jacksonville by IHG also features multilingual staff, laundry facilities, and express check-in. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Jacksonville by IHG offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Jacksonville by IHG to the airport?

Holiday Inn Express Hotel & Suites Jacksonville by IHG is 80 mi (98-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville by IHG on Sep 7, 2025 start from $65.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Jacksonville by IHG.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Jacksonville by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Holiday Inn Express Hotel & Suites Jacksonville by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Jacksonville by IHG to downtown Jacksonville?

Holiday Inn Express Hotel & Suites Jacksonville by IHG is 1.2 mi away from South Jacksonville.

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 418 reviews
Rating 8 - Good. 121 out of 418 reviews
Rating 6 - Okay. 66 out of 418 reviews
Rating 4 - Poor. 41 out of 418 reviews
Rating 2 - Terrible. 30 out of 418 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

4/10 Poor

Connie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathrooms in really rough shape, you could get hurt on the broken tile floor
Stayed 1 night in May 2025

10/10 Excellent

Emily

Stayed 2 nights in May 2025

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilet in my room kept running, the exhust fan in the bathroom didnt work, there was no ice machine on the 3rd floor, and the bedding was all stained up and unclean. And most of the light housings in the halls were broken and the elevator was too slow. But the staff was awsome as well as the breakfast.
Stayed 2 nights in May 2025

8/10 Good

Lisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together.

Great customer service. Very easy to work with and very willing to accommodate customers!
Stayed 2 nights in May 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff allowed a party until close to midnight, in the parking lot where 20-30 people (including kids) were allowed to play loud music on a radio, kids running around the parking lot screaming directly in front of the motel, our window. The bathroom was filthy, toilet bowl had stains in it as though it had not been cleaned in weeks, soap scum in the shower, on the walls and faucet. The tile in the bathroom around the toilet was all cracked and the toilet was unsteady when sitting down.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Only one chair in the room for two! Only one cup for coffee! I guess we were supposed to take turns. Toilet wasn't as clean as expected for a Holiday Inn. There was no fan in the bathroom. The furniture looked beat up. The pool room was way too hot. The railing toget into the pool was wabbly. The hot tub was not working properly and the railing was rusty. The edge of the hottub was dirty looking. Will definitely not stay there again. Breakfast ...the pancake machine didn't work.
Stayed 2 nights in May 2025

4/10 Poor

Mike

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was not very clean, breakfast was terrible, not soap or shampoo on the rooms,
Stayed 2 nights in May 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
We were coming in town for a wedding and needed an early check-in. The staff went out of their way to make that happen!!!
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

brad

Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I got to my room there was dirt clumps on the floor like a worker with dirty boots/shoes had been in there after the housecleaning had been there. I told the employee at the front desk and he swept and vacuumed my room. Fine hotel for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not your typical Holiday Inn Express

This is not what you would expect from from Holiday Inn express. On the refrigerator at breakfast, it says eggs and yogurt. There was neither.
Stayed 1 night in Mar 2025

6/10 Okay

Zachary

Traveled with family
Liked: Staff & service, room comfort

Holiday Inn And Suites Jacksonville Illinois

The room was great service was great. Got to the hallway with the elevator and it smelled horrible. Went down for breakfast at 630 and it was good except they didn’t have any apple juice and ran out of biscuits by 7. Also the shower had terrible water pressure but other than those downfalls it was a great night stay
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon, St Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Good breakfast. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kayla

Stayed 1 night in Feb 2025

8/10 Good

Meredith, lockport

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled clean n easy parking
Stayed 1 night in Dec 2024

2/10 Terrible

Margo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was blood on the sheets and bedspread.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024