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4.6 out of 5

"Nothing unique, but appreciated friendly front desk and somewhat updated property " More

By a verified traveler on Sun 04 Apr 2021

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Hotel Description

3-star hotel in Northside

Heart of Jacksonville

Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a gym on site, and laundry facilities and concierge services are also offered.

Free WiFi, LCD TVs

The 81 guestrooms have LCD TVs with cable channels and offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and ironing boards are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$107* Per night/room Oct 24 - Oct 25

Executive Suite, 1 Bedroom, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott Jacksonville Airport ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Jacksonville Airport

Everyone (6) Family (1)
5 out of 5
Nothing unique, but appreciated friendly front desk and somewhat updated property

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by valerie ware

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Yours in hospitality Valerie Ware

5 out of 5
The staff sent a shuttle to retrieve me from the airport upon my arrival. My room was already waiting for me. The staff had a number of suggestions on activities to partake. They made me aware of the hotel dining options as well. The room was large, comfortable and clean. The night was quite and restful. I used uber to get around, but there was more than ample free parking at the hotel.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by Valerie Ware

Thank you so much for staying with us, we greatly appreciate your feedback! We will share with the Team. Your Marriott loyalty is appreciated and we hope to serve you in the future when travels bring you back to Jacksonville Airport area. Yours in hospitality Valerie Ware

4 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 15, 2021 by valerie ware

Thank you so much for staying with us. We appreciate your Marriott loyalty and we hope to serve you in the future when travels bring you back to Jacksonville Airport area. Yours in hospitality Valerie Ware

5 out of 5

Posted by on Jan 4, 2021

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Comment from Hotel Management

Feb 1, 2021 by sylvia W.

Dear Eric, Thank you so much for staying with us, we will share your feedback with the Team. We appreciate your Marriott loyalty and we hope to serve you in the future when travels bring you back to Jacksonville Airport area. Sylvia Wardzala Complex General Manager

5 out of 5

Posted by on Nov 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Sylvia W.

Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Jacksonville Airport Northeast. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours in hospitality, Sylvia Wardzala Complex General Manager Courtyard and Residence Inn by Marriott

5 out of 5

Posted by on Jan 26, 2020

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4 out of 5

Great Stay

The staff was great. The hotel and room was nice and clean. The one thing I wish we had in our room was a microwave, but outside of that we enjoyed our stay.

Posted by on Feb 26, 2018

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Comment from Hotel Management

Apr 2, 2018 by Jesse Perez Complex Director of Sales

Thank you for your review. We are striving to ensure we are meeting/exceeding guests expectations and appreciate your score. Our hotel does have microwaves available upon request and we apologize that this was not communicated throughout your stay. We hope that you travel back to Jacksonville and give our hotel another chance to make sure we accommodate all of your hotel needs.

4 out of 5

Good lodging

Pros: Free Internet
Friendly staff, very friendly and helpful. Would stay here again.

Posted by , from Minneapolis, MN, USA on Mar 6, 2013

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5 out of 5

Enjoyed the stay

The overall experience was great, the location although out of the way was very convenient for all travel to Jacksonville, the beaches, St. Augustine and etc. The rooms were maintained to an acceptable standard, the beds were comfortable and the staff friendly and helpful. The value for the moneywas more than acceptable. There was an unfortunate rowdy incident that happened during our stay, but the staff and management made up for our inconvience in a particualry sweet manner. Would stay again and in fact planning a repeat.

Posted by on Feb 19, 2011

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5 out of 5

Great Facility

Pros: Quiet
The facility was going through a remodel during my stay. The front desk clerk was great - explained the situation and they provided me with a bag 'breakfast'. Great hotel and great customer service.

Posted by , from Milwaukee, WI on Feb 8, 2011

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About the Courtyard by Marriott Jacksonville Airport

Location 14668 Duval Rd, Jacksonville, FL 32218

Property Features

Courtyard by Marriott Jacksonville Airport offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Courtyard by Marriott Jacksonville Airport also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). This 3-star Jacksonville hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Courtyard by Marriott Jacksonville Airport offers 81 accommodations with coffee/tea makers and designer toiletries. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Courtyard by Marriott Jacksonville Airport has a restaurant serving breakfast and dinner.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.50 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Jacksonville Airport
  • Courtyard Marriott Hotel Jacksonville Airport
  • Courtyard Marriott Jacksonville Airport
  • Jacksonville Airport Marriott
  • Marriott Courtyard Jacksonville Airport
  • Marriott Jacksonville Airport
  • Courtyard Jacksonville Airport Northeast
  • Jacksonville Courtyard
  • Courtyard Marriott Jacksonville Airport Hotel
  • Courtyard by Marriott Jacksonville Airport Hotel
  • Courtyard by Marriott Jacksonville Airport Jacksonville
  • Courtyard by Marriott Jacksonville Airport Hotel Jacksonville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.