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"Stayed for the day perfect location for what we had going on:) friendly staff!!!! " More

By a verified traveler on Mon 13 Jul 2020

Hotel Description

Enjoy the free WiFi at this Art Deco Indianapolis hotel

In shopping district

You'll be within 3 miles (5 km) of Pleasant Run Golf Course and 6 miles (10 km) of Mid-America Motorcycle Speedway with a stay here. Indiana University-Purdue University Indianapolis is within 9 miles (15 km) and Indiana State Fairgrounds and Pepsi Coliseum is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a seasonal outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 93 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Pillowtop beds, Egyptian cotton sheets, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Aug 4 - Aug 5

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson Indianapolis East ratings based on 23 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson Indianapolis East

Everyone (14) Couples (3) Family (6)
4 out of 5
Stayed for the day perfect location for what we had going on:) friendly staff!!!!

Posted by on Jul 13, 2020

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4 out of 5

Posted by on Oct 7, 2019

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2 out of 5
This property is easy to find with good highway access. We are from out of town. The front desk clerk was pleasant. However, the king bed room that we were given had a dirty toilet. There were also a few stains on the walls that needed to be cleaned off. We asked to be reassigned to another room that was slightly better. Overall, our stay was very average and I would not book this again when staying in Indianapolis.

Posted by on Aug 31, 2019

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1 out of 5
Let the water water run for 30min and still no hot water and the tv don't work

Posted by on Aug 31, 2019

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2 out of 5
BEWARE THIS HOTEL DOES NOT HONOR 3RD PARTY BOOKINGS. I booked a king room, arrived onto the property and was told they do NOT honor 3rd party booking. They had sold my room after i had booked. I was "upgraded" to a double queen room. If i had wanted a double queen i would have booked a double queen.

Posted by on Aug 19, 2019

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4 out of 5

Posted by on Aug 18, 2019

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3 out of 5
The facility looks good outside and in the lobby. The bathroom had a small upgrade done but signs of aged wear and tear on the fixtures was not inviting but was tolerable (faucets chrome in tub and shower fading and streaking).The floor appeared remodeled but unfinished signs of caulking shown around outside of tub. breakfast could be better. No eggs or bacon or sausage or ham. Too much carb-like foods. No citrus fruits - not a good variety.

Posted by on Jul 14, 2019

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4 out of 5

Posted by on Jun 5, 2019

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5 out of 5

Posted by on May 23, 2019

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2 out of 5
No phone in room. How do you get a wake up call. Clock radio alarm did not work. Had to ask 2 X for a hair dryer. Two lamps did not work. Room was not cleaned 2nd day. Garbage not emptied, bed not made, no new soap and shampoo or toilet paper or facial tissues. Staff could not get TV to have closed captions for me, hearing impaired. 6 big fluffy pillows look nice on a bed but one firm one would have been nice.

Posted by on Apr 29, 2019

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About the Country Inn & Suites by Radisson Indianapolis East

Location 7610 Old Trails Rd, Indianapolis, IN 46219

Renovations + Closures

The property will be renovating from July 1 2021 to July 2 2022 (completion date subject to change). The following areas are affected:

  • Business center
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 965 square feet (90 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson Indianapolis East. Free self parking is available. This Art Deco Indianapolis hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 965 sq ft of conference space
  • 90 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Indianapolis International Airport (IND) (37.2 km / 23.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson Indianapolis East offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 36 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Indy East Indianapolis
  • Best Western Crossroads Hotel
  • Best Western Crossroads Hotel Indianapolis
  • Best Western Crossroads Indianapolis
  • Best Western Indianapolis
  • Country Inn Indy East
  • Country Indy East Indianapolis
  • Country Indy East
  • Comfort Stay Inn Indianapolis
  • Comfort Stay Indianapolis
  • Comfort Stay
  • Country Inn Radisson Indianapolis East
  • Country Radisson Indianapolis East
  • Country Inn Suites Indy East
  • Country Inn & Suites by Radisson Indianapolis East Hotel
  • Country Inn & Suites by Radisson Indianapolis East Indianapolis

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.