4/10 Malo
Mustafa h.
13 oct. 2025
No le gustó: Limpieza
We are extensive VRBO users who have rented homes worldwide. This was our worst experience ever - especially painful as we were in town for a family member's memorial service.Access Crisis: Despite multiple requests for check-in instructions, we received NO response. We could only enter because we coincidentally arrived as the property manager was leaving. Otherwise, we'd have been locked out despite their rigid insistence on punctual arrival.Deferred Maintenance: Stove partially broken, multiple bathtub faucets non-functional, master bedroom gas fireplaces inoperable, kitchen window screws rusted off (photo attached), hot tub unsanitary and unserviced. Nothing was fixed despite our reports.Unacceptable Cleaning: My wife found a false eyelash on a kitchen chair. Shower heads had heavy limescale buildup (photos attached) - easily fixable with basic cleaning.Misplaced Priorities: Instead of addressing these issues, we received multiple rule reminder emails, affiliate links to buy their beds, and marketing for other properties.The priorities here are backwards - meticulous about rules while neglecting maintenance, cleanliness, and basic hospitality. Avoid this property.
Mustafa h.
Se hospedó 3 noches en octubre de 2025