2/10 Terrible
Joan
Apr 2, 2025
The Sheraton is currently in the middle of a loud construction project 8 AM to 7 PM every day. This isn’t mentioned. I asked if my room could be moved to a quieter location. After talking to three different people, I was told to turn in my keys So I could be moved to a higher floor, and was re-booked in the same room! In addition, my room was not cleaned the first night, when I politely told the front desk, I was given a bunch of grief, and still more grief when I requested the coffee that wasn’t replenished. The front desk staff was terribly rude and unhelpful, and I still have no idea if I could have been relocated to a quieter location in the hotel. I confess, I simply gave up asking.
Joan
Stayed 3 nights in Mar 2025