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4.2 out of 5

"The property was quiet and beautiful and right on the beach. I loved that anything you needed was a walk away. " More

By a verified traveler on Wed 06 Mar 2019

Hotel Description

3.5-star golf hotel near Palmas del Mar Beach

Close to the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Palmas del Mar Beach and within 3 miles (5 km) of Palmas Del Mar Golf Club. Humacao Nature Reserve is within 9 miles (15 km) and Lucia Beach is within 12 miles (20 km).

12 outdoor tennis courts

This smoke-free hotel features 12 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A free area shuttle is offered as well.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 31 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Balconies or patios, coffee/tea makers, and in-room massages are also available. Limited housekeeping is available.

Suite, 2 Bedrooms, Garden View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Apartment, 3 Bedrooms, Partial Sea View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 1 Bedroom, Garden View (2 Full beds)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Plaza Suites ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Plaza Suites

Everyone (8) Couples (1)
2 out of 5
When I first arrived the room was filled with water in the floor. Ac was leaking and even though the staff quickly rose to the occasion the next room they gave me didn’t have a ac control.

Posted by on Aug 27, 2019

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5 out of 5

Posted by on Aug 19, 2019

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5 out of 5

Posted by on May 17, 2019

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5 out of 5
The property was quiet and beautiful and right on the beach. I loved that anything you needed was a walk away.

Posted by on Mar 6, 2019

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Comment from Hotel Management

Mar 20, 2019 by Cra

Thank you!

3 out of 5

Posted by on Dec 22, 2018

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Comment from Hotel Management

Jan 29, 2019 by Ped

Thank you for your score, if you have any details to make your stay better please let us know for future guests.

4 out of 5

Noisy weekends

Pros: I loved our beds, the décor of the room. Very homey and luxurious. We had a two bedroom suite that was extremely nice and had 2 and 1/2 baths.
Cons: Loud weekends and pool is open too late.
Location: There is a convenience store in the plaza that bakes fresh bread daily, they make coffee, also the yogurt shop in the plaza makes iced coffee.
I loved our suite, the beds were very comfortable. You need to ask the front desk for pots and pans which are very cheaply made. They give you room service every two days and throw out the trash daily which is nice. They also provide you with pool towels. I love the area and the grounds. The only thing is that on the weekends the hotel next door throws parties, at least the two weekends we were there. They are very loud that you can't sleep. Also, their are a lot more people on the weekends that stay only for the weekend at this hotel which makes the pool crowded and at night they leave to pool open till 4 am for adults. The adults on the weekends are loud and go up and down the stairs. You will also have some loud music in cars passing by as well. The hotel does tell them to be quiet but they can't control them. You are close to gorilla site seeing and snorkel. 30 min to Fajardo and Luquillo beaches. 40 min to Yunke Rain forest.

Posted by , from Fairfield, CT on Jun 26, 2017

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5 out of 5

Nice hotel near to the beach.

Great experience, beautiful rooms, service, area and people. Everything was perfect and in steps of beach, pool, restaurants and etc. ❤️

Posted by , from SJ on May 8, 2017

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4 out of 5


Location: one hour drive to san juan, el yunque, south or north coasts. Excellent amenities onsite. 15 mins to walmart or grocery stores in humacao.
What a great week. Amazing location. Excellent facilities. Close to great food options. Very friendly staff... a few front desk workers could not speak or understand english. That was a little difficult due to our room telephone not working. And needing to use the office phone for any calls. But the wifi worked well for us, and since we went to get away from it all.... not having a phone was only a minor inconvenience for us. Would definitley recommend!

Posted by , from Gibson, PA on Nov 14, 2016

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5 out of 5

Excellent hotel!

Pros: I have family that live close by. I liked that I was able to see them and still enjoy the hotel amenities.
Location: Away from the hustle and bustle of San Juan this hotel is close to snorkeling and zip lining. T
Relaxing getaway close to beach. If you're looking for relaxation during the day and music and dancing at night, this is the hotel for you. he staff was friendly and aimed to please. They went far and beyond there means.

Posted by , from Putnam County on Sep 4, 2016

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Property Features

The Plaza Suites offers its guests outdoor tennis courts and an outdoor pool. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Plaza Suites. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Humacao hotel is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1998
  • Dining venue
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 12
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Parking (limited spaces)


  • Airport: Luis Munoz Marin Intl. Airport (SJU) (64.6 km / 40.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

The Plaza Suites offers 31 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and in-room massages can be requested. Renovation of all guestrooms was completed in December 2015.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

The Plaza Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scuba diving nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No elevators
  • Parking height restrictions apply
  • Number of children who can stay free - 10
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay
  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 for adults, USD 3 and USD 6 for children (approximately)
  • Airport shuttle fee: USD 170 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Hotel Humacao
  • The Plaza Suites Hotel
  • The Plaza Suites Humacao
  • The Plaza Suites Hotel Humacao

You should know

  • The Plaza Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.