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4.2 out of 5

"Clean, quiet, beautiful property. Courteous and professional staff. Dropped in the center of everything you want to do and everywhere you want to be. " More

By a verified traveler on Mon 14 Sep 2020

Hotel Description

4-star hotel near Woodlands Mall

City center retreat

You'll find Woodlands Mall and Cynthia Woods Mitchell Pavilion within a 15-minute walk of this The Woodlands hotel. Woodlands Town Center and Market Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 16 conference rooms, as well as the 24-hour business center and WiFi in public areas. You'll appreciate the 24-hour fitness center, bar/lounge, and coffee shop.

IPod docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 302 guestrooms also offer iPod docks and flat-screen TVs with satellite channels. 24-hour room service, WiFi, and wired Internet are also available.

Traditional 2 Queens, Guest room, 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$167* Per night/room Nov 8 - Nov 9

Premium King, Larger Guest room, 1 King, Waterway view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional King, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King, Larger Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom Suite, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin At The Woodlands ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin At The Woodlands

Everyone (6) Couples (4) Family (1)
5 out of 5
Clean, quiet, beautiful property. Courteous and professional staff. Dropped in the center of everything you want to do and everywhere you want to be.

Posted by , from Houston, Texas on Sep 14, 2020

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Comment from Hotel Management

Sep 18, 2020 by Elina Grant

Thank you very much for the feedback. We hope to see you once again at The Westin at The Woodlands.

5 out of 5

Posted by on Oct 28, 2019

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5 out of 5
The woman at the front desk had a fantastic personality and went out of her way to make my experience great

Posted by on Oct 7, 2019

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3 out of 5
Inadequate front desk staffing. Arrived at 2:45 pm ... 6 people in line. One desk agent. Slow checkin process

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 9, 2019 by Alisha Dsouza

Thank you for your honest feedback. We will address this concern directly with the department.

5 out of 5
Beautiful hotel, great location. Restaurants and shopping within walking distance.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 16, 2019 by Alisha

Thank you for choosing to stay with us. We appreciate your feedback.

5 out of 5

Posted by on Jul 13, 2019

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5 out of 5

Posted by on May 6, 2019

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5 out of 5
The hotel was very close to all we wanted to do and see. The exercise room was amazing! The people/staff were all extremely nice and helpful. The security is a major plus! The only thing I wish my room had was a bathtub with it but that was not a big deal.

Posted by on May 5, 2019

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5 out of 5

Posted by on Apr 1, 2019

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1 out of 5

evening ruined

Pros: Nothing after they ruined my evening
Cons: Professionalism, customer service, and character.
Bought a room at 11 pm. Tried to check in at 1 am and was told the King Bed Room I had just booked was unavailable. Offered a room with 2 - double beds. declined as nothing ruins a date night with your wife like 2 beds. Finally offered room in another hotel - after 45 minutes of arguing. Then shuttled over there in the 30 degree weather. Checked in at 2 am (Hour later). Had to wake up early and return to Westin to get vehicle (25 degrees out, no jacket). Westin then refused to refund my charges even though I was told before I accepted room at the other establishment that I would not be charged due to their error.

Posted by on Dec 19, 2016

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Comment from Hotel Management

Jan 13, 2017 by johnny p

I apologize to hear your disappointment. Please contact me directly to discuss further. Thank you.

Property Features

The Westin At The Woodlands offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 26492 square feet (2461 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin At The Woodlands. For a fee, parking is available. This 4-star The Woodlands hotel is smoke free.

  • 302 guestrooms or units
  • 12 levels
  • 26492 sq ft of conference space
  • 2461 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (35.1 km / 21.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin At The Woodlands offers 302 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Sorriso Modern Italian Ki - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Como Social Club Poolside - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 per stay (rates may vary)
  • Self parking fee: USD 22 per day
  • Valet parking fee: USD 28 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Woodlands Hotel
  • Westin Woodlands
  • The Westin The Woodlands
  • The Westin At The Woodlands Hotel
  • The Westin At The Woodlands The Woodlands
  • The Westin At The Woodlands Hotel The Woodlands

You should know

  • Pool access available from 10:00 AM to 7:00 PM.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.