Skip to main content
Beginning of main content

Enter dates to see availability

"They had shuttle service from the hotel to/from MD Anderson which is only a few blocks away. While one could easily walk, I have a prosthetic leg and ... " More

By a verified traveler on Fri 30 Apr 2021

Hotel Description

Hotel near Rice University in Houston

City center stay

Within a 10-minute walk of this Texas Medical Center hotel, you'll find Rice University and Houston Methodist Hospital. Also, Texas Children's Hospital is within half a mile (1 km) and Houston Zoo is within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and concierge services are also offered.

Comfy beds, WiFi

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms also offer pillowtop beds and flat-screen TVs with satellite channels. WiFi, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$113* Per night/room Aug 3 - Aug 4

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Houston Medical Center ratings based on 28 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Houston Medical Center

Everyone (13) Couples (4) Family (9)
2 out of 5
Very helpful Staff and great complimentary breakfast. Found a big long black hair on sink area and there are no complimentary bottles of shampoo - only soap bars. OK place and location but was disappointed for the price paid compared to similar price properties in the area.

Posted by on Jun 23, 2021

Was this review helpful to you?
5 out of 5

Posted by on Jun 11, 2021

Was this review helpful to you?
4 out of 5
They had shuttle service from the hotel to/from MD Anderson which is only a few blocks away. While one could easily walk, I have a prosthetic leg and A) I didn't want to walk and B) did not have the hassle of parking in a garage and have that much farther to walk and didn't have to pay the fee or remember to get my parking ticket stamped in the hospital. The "free" breakfast was nice too and the room quite comfortable with a tub stool and handicap shower. I will use them again the next time I go to MD Anderson.

Posted by on Apr 30, 2021

Was this review helpful to you?
Comment from Hotel Management

May 19, 2021 by Front Desk Staff

Thank you for your feedback.

5 out of 5

Posted by on Apr 17, 2021

Was this review helpful to you?
3 out of 5
Air/heat did not work in the room. Limited parking. Checked out early so did not use free breakfast. Coffee in room but no water.

Posted by on Mar 12, 2021

Was this review helpful to you?
5 out of 5
We had a pleasant stay here for medical trip....hotel close to MD Anderson and other facilities....

Posted by on Jan 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 14, 2021 by Front Desk

Thank you for your response.

4 out of 5
Staff was great. The address is on Main Street not South Main as stated on website. Spent 20 minutes go up and down area before calling hotel to be told we are on the wrong end. Staff stated it happens often, they don’t know why south has not been removed. Parking is not that great, no matter where you park, it’s a hike back to the hotel. Our room was nice looking, bed wasn’t that comfortable. The room felt damp. My clothes were damp when I put them on the next morning. We left before breakfast was open so I can’t give an opinion on the food.

Posted by , from Vidor on Mar 12, 2020

Was this review helpful to you?
1 out of 5
The indoor pool is freezing, the hot tub reeks of urine and was boiling hot. The beds and pillows were like bricks. No air vent in the bathroom. A baby was screaming all night long, blood curdling screams. It sounded like it was in the room with us. We got zero sleep. Breakfast was gross.

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 17, 2020 by Best Western Hotels & Resorts

We're sorry to hear your recent stay with us did not exceed your expectations. Your satisfaction is important to us and we hope you stay with us again.

2 out of 5
Property was nice and clean. The disappointment came from selecting a hotel with a pool and jacuzzi. We were so looking forward to uniting with out of town family members and relaxing in the pool and jacuzzi. The jacuzzi was so hot you could only stay in the water max of 5 minutes- no way to turn the temperature down just HOT HOT HOT! When you turn the bubbles on you would think that it would cool it down but only made it worse! Then there was the pool!!! FREEZING COLD. Normal people would be unable to get into the pool at all. I put my feet in and that was the best I could do. No way to enjoy the pool/jacuzzi. Also pool closed at 10PM but a 9PM all the lights in the pool area went out and there we sat in the dark with the boiling jacuzzi and the freezing pool.

Posted by on Feb 5, 2020

Was this review helpful to you?
2 out of 5
There was no parking for our truck; cars were double parked on the premises. We had to park in the parking lot next to the hotel at the hotel’s expense. The a/c unit made loud noises throughout the whole night.

Posted by , from Houston on Feb 4, 2020

Was this review helpful to you?

About the SureStay Plus Hotel by Best Western Houston Medical Center

Location 6700 Main Street, Houston, TX 77030

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly SureStay Plus Hotel by Best Western Houston Medical Center. Self parking is free. This Houston hotel is smoke free.

  • 125 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Houston William Hobby Airport (HOU) (21.9 km / 13.6 mi)
  • Train station: Houston Station (9 km / 5.6 mi)
  • Metro station: Dryden/TMC Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plaza Hotel Medical Center
  • Best Western Plaza Medical Center
  • Best Western Plaza Hotel Houston
  • Best Western Plaza Houston
  • Houston Best Western
  • Best Western Houston
  • Best Western Plaza Hotel And Suites At Medical Center Houston
  • SureStay Plus Hotel Houston
  • SureStay Plus Houston
  • SureStay Plus Best Western Houston
  • SureStay Plus Hotel Houston Medical Center by Best Western
  • SureStay Plus Hotel by Best Western Houston Medical Center Hotel

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Houston-Hotels-SureStay-Plus-Hotel-by-Best-Western-Houston-Medical-Center.h807895-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Houston-Hotels-SureStay-Plus-Hotel-by-Best-Western-Houston-Medical-Center.h807895-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Houston-Hotels-SureStay-Plus-Hotel-by-Best-Western-Houston-Medical-Center.h807895-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.