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"Great staff very helpful " More

By a verified traveler on Fri 26 Aug 2022

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Hotel Description

Hotel near Rice University in Houston

City center stay

A stay at this Texas Medical Center hotel places you within half a mile (1 km) of Rice University and 2 miles (3 km) of Houston Zoo. Houston Methodist Hospital and Texas Children's Hospital are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 23 - Dec 24

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Houston Medical Center ratings based on 37 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Houston Medical Center

Everyone (12) Couples (8) Family (14)
5 out of 5
Great staff very helpful

Posted by on Aug 26, 2022

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3 out of 5
It took 7 keys before they could get one to work so we could get in our room.

Posted by on Aug 15, 2022

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3 out of 5
Room 206 AC unit thermostat/Thermometer is not set properly. The room is very humid and hot. Very uncomfortable

Posted by on Aug 8, 2022

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5 out of 5
Staff super nice and helpful. Clean room.

Posted by on Jul 12, 2022

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Comment from Hotel Management

Jul 27, 2022 by FRONT DESK

Thank you for your feedback. We hope to see you again, have a great day.

4 out of 5
I liked that it was with in walking distance and that it was very clean. I didnt really appreciated the customer service skills, that the elevators didnt work, and that the air pressure made the door hitch which made someone like myself on edge. But over all i will stay there again since its clean and convenient.

Posted by on May 20, 2022

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5 out of 5
Proximity to Houston Medical Center

Posted by , from VICTORIA on May 10, 2022

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4 out of 5
The staff was very helpful and friendly. They had a good hot breakfast. Hotel was clean

Posted by on Apr 13, 2022

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3 out of 5

Posted by on Apr 6, 2022

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5 out of 5

Posted by on Mar 22, 2022

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3 out of 5
Generally, this was a lower end hotel. Towels were of very low quality. Kept seeing "Out of Order" signs in various places (entry, gym). Parking and traffic were a bit challenging. The bed was comfortable.

Posted by , from Magnolia on Mar 19, 2022

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About the SureStay Plus Hotel by Best Western Houston Medical Center

Location 6700 Main Street, Houston, TX 77030

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly SureStay Plus Hotel by Best Western Houston Medical Center. Self parking is free. This Houston hotel is smoke free.

  • 125 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Metro station: Dryden/TMC Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plaza Hotel Medical Center
  • Best Western Plaza Medical Center
  • Best Western Plaza Hotel Houston
  • Best Western Plaza Houston
  • Houston Best Western
  • Best Western Houston
  • Best Western Plaza Hotel And Suites At Medical Center Houston
  • SureStay Plus Hotel Houston
  • SureStay Plus Houston
  • SureStay Plus Best Western Houston
  • SureStay Plus Hotel Houston Medical Center by Best Western
  • SureStay Plus Hotel by Best Western Houston Medical Center Hotel

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.