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4.8 out of 5

"Breakfast was great. Rooms clean and comfortable. Staff polite and professional. My only complaint was the heater was on in the fitness room on Sunday ... " More

By a verified traveler on Mon 15 Nov 2021

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Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Dec 8 - Dec 9

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed, Accessible (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Houston North - Woodlands Area, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Houston North - Woodlands Area, an IHG Hotel

Couples (4) Family (1)
4 out of 5
Breakfast was great. Rooms clean and comfortable. Staff polite and professional. My only complaint was the heater was on in the fitness room on Sunday morning, temperature around 87 degrees! Way too hot for exercising. I asked manager to adjust, but he didn’t turn the heat off. So I went and asked again and he apparently called someone to get help with doing the thermostat. Finally it got cooler, but half my workout was very uncomfortable. My suggestion is to make sure your front desk people know how to adjust the thermostat. Thanks.

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 22, 2021 by A.Allen

Hi Anne! Thank you for the feedback. All front desk agents are empowered to leave the desk when they are not occupied with other guest at the desk and assist around the hotel where they are needed. If the front desk agents are assisting another guest, another trained team member is contacted to assist with what is needed such as during your request. I am glad we were able to get the temperature to your liking and you were able to complete your workout, Have a great day! A.Allen General Manager

5 out of 5
Would def recommend. Great front desk. Great manors. And great breakfast!

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 15, 2021 by M. Sutton

Hi Kevin, We are thrilled to know you would recommend our hotel, that is a great compliment to our team! We hope you come stay with us again soon!

5 out of 5
Very friendly and efficient check-in. The room was great. CLEAN and fresh. Easy parking.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by A.Allen

Hi Steven! Thank you for the feedback regarding your check-in process. I will also let the housekeeper who cleaned your room know your feedback as well. We look forward to seeing you again soon! Have a great day. A.Allen General Manager

5 out of 5
Beautiful Landscaping, new building, cheerful colors in the open areas!

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 27, 2021 by A.Allen

Hi Patricia! Thank you for the feedback. I am so pleased to know that you like the new landscaping update. We look forward to seeing you again soon when your travels bring you back to the area. Have a great day! A.Allen General Manager

5 out of 5
Really wish they would clean the room each day. It's just what you expect from a $100.00 a night hotel.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by M. Sutton

Hello, We thank you for your feedback and can understand your dissatisfaction with current cleaning of occupied rooms. We are limiting our entry into your guest room after you have checked in for the health and safety of you as well as our team. Reducing interaction in your room reduces our contact with your personal space. If you ever need any additional amenities during your stay or are staying more than a night or two we are always here and available at the front desk to speak with if you require assistance. Warm Thanks,

5 out of 5
weight room was excellent it had dumbbells more than 50

Posted by on Mar 11, 2021

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