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"Check in was quick. Front desk was very accommodating. All staff was very friendly and helpful. " More

By a verified traveler on Fri 28 Feb 2020

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Hotel Description

Hotel perfectly located for exploring Houston

Heart of Houston

Your stay at this Fairbanks hotel places you within 6 miles (10 km) of Delmar Stadium and Marq*E Entertainment Center. CityCentre and Memorial City Mall are within 9 miles (15 km).

Renovated in 2018

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, LCD TVs

The 81 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and coffee/tea makers. Other amenities include free newspapers, free local calls, and hair dryers.

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$57* Per night/room Dec 5 - Dec 6

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (Study)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn Houston - Brookhollow ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn Houston - Brookhollow

Everyone (1) Family (2)
1 out of 5
The stay was a nightmare

Posted by on Jul 6, 2021

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5 out of 5
Check in was quick. Front desk was very accommodating. All staff was very friendly and helpful.

Posted by , from Arlinton, TX on Feb 28, 2020

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Comment from Hotel Management

Apr 24, 2020 by Chad S.

Glad to see you enjoyed your stay, and we hope to see you again!

5 out of 5

nice hotel close to the freeway

Pros: the lobby was pretty , clean , and it was cool when you walked in
Cons: the mirror in the room bugged me , it wouldn't stay shut , maintenance had attempted to fix it with some Velcro but it clearly wore out !
Location: right off the freeway , tons and tons of eating places nearby
oh my gosh , this place was awesome !!! let me just say i had a LONG day , as soon as i got there i was beat and a complete bonehead , i believe christine was working the front desk at the time , she was so friendly and warm , my first encounter with her made me feel like we booked a great hotel. i walked right passed the trolley and asked her where it was , she was very polite with showing me i had walked right passed it. we came back to the hotel from visiting my folks she was able to direct us to carryout and delivery menu's right away. the next morning ms. dee really put the icing on the cake for me she was SO SO lovely , i was hoping i'd get to meet her since reading the other reviews , that woman is something else , it was like waking up in the hotel and going to the kitchen where mom or grandma was , she noticed i was struggling and quickly stepped in to give me a hand ! from christine , to ms. dee and the 2 other front desk employees that worked during my stay were extremely friendly and nice not to mention our room was spotless and the bed was amazingly comfy ! we knocked right out after a shower lol .. this is the placed you want to stay at when you come into town , there's tons of food places within 2 miles , just 2 and a supermarket right around the corner , very convenient, although the construction was a slight pain it had nothing to do with the hotel ! they can't control that lol

Posted by , from Austin on Jul 8, 2015

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About the Hampton Inn Houston - Brookhollow

Location 12909 Northwest Fwy, Houston, TX 77040

Property Features

Hampton Inn Houston - Brookhollow offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 350 square feet (32 square meters). The business-friendly Hampton Inn Houston - Brookhollow also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Hampton Inn Houston - Brookhollow was completed in 2018. This Houston hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 350 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Houston - Brookhollow offers 81 accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Brookhollow
  • Hampton Inn Brookhollow Hotel
  • Hampton Inn Brookhollow Hotel Houston
  • Hampton Inn Brookhollow Houston
  • Hampton Inn Houston Brookhollow
  • Hampton Inn - Brookhollow Hotel Houston
  • Hampton Inn Houston Brookhollow Hotel
  • Hampton Houston Brookhollow
  • Hampton Inn Houston - Brookhollow Hotel
  • Hampton Inn Houston - Brookhollow Houston
  • Hampton Inn Houston - Brookhollow Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.