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Extended Stay America Suites - Houston - Willowbrook - HWY 249

Property class: 2.5
Hotel near Willowbrook Mall, connected to a shopping center in Houston

Choose dates to view prices

Photo gallery for Extended Stay America Suites - Houston - Willowbrook - HWY 249

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, toaster
Lobby
Full-size fridge, microwave, stovetop, toaster
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
16939 Tomball Pkwy, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪7 min walk‬
  • Place, Mountasia Houston
    ‪7 min walk‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Houston

Willowbrook stay.With a stay at this Willowbrook hotel, you'll be within half a mile (1 km) of Willowbrook Mall and 2 miles (3 km) of Houston Methodist Willowbrook Hospital. Sam Houston Race Park and Champions Golf Club are also within 3 miles (5 km).

What's nearby

  • Willowbrook Mall - 7 min walk - 0.4 miles
  • Mountasia Houston - 7 min walk - 0.4 miles
  • Aerodrome - 1 min drive - 1.7 miles
  • Sam Houston Race Park - 2 min drive - 2.1 miles
  • Stone Moves Indoor Rock Climbing - 4 min drive - 1.4 miles

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Food Court (Willowbrook Mall) - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Burger King - ‬14 min walk

About this property

Extended Stay America Suites - Houston - Willowbrook - HWY 249

Hotel near Willowbrook Mall, connected to a shopping center in Houston
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Houston - Willowbrook - HWY 249 also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Houston hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites - Houston - Willowbrook - HWY 249 offers 104 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Extended Stay America Suites - Houston - Willowbrook - HWY 249 to the airport?

Extended Stay America Suites - Houston - Willowbrook - HWY 249 is 17 mi (25-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Houston - Willowbrook - HWY 249 on May 5, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites - Houston - Willowbrook - HWY 249 have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites - Houston - Willowbrook - HWY 249.

Does Extended Stay America Suites - Houston - Willowbrook - HWY 249 offer free breakfast?

Extended Stay America Suites - Houston - Willowbrook - HWY 249 offers free on-the-go breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

This hotel offers free self parking.

Does Extended Stay America Suites - Houston - Willowbrook - HWY 249 have a pool?

Extended Stay America Suites - Houston - Willowbrook - HWY 249 does not have a pool.

Does Extended Stay America Suites - Houston - Willowbrook - HWY 249 have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites - Houston - Willowbrook - HWY 249 to downtown Houston?

Extended Stay America Suites - Houston - Willowbrook - HWY 249 is 16.8 mi away from Houston.

Extended Stay America Suites - Houston - Willowbrook - HWY 249 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 227 out of 547 reviews
Rating 8 - Good. 133 out of 547 reviews
Rating 6 - Okay. 75 out of 547 reviews
Rating 4 - Poor. 46 out of 547 reviews
Rating 2 - Terrible. 66 out of 547 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, I notice a stinch that was not so pleasant and when I entered my room I saw a roach in my room, and when I was about to fall asleep the same roach went into my but
Stayed 1 night in Jan 2026

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

6/10 Okay

Roberta

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Room was clean but it really needs updating and new appliances. Also I was under the impression it had all the utensils stocked there which was not the case. Staff was very friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

AJOK

Stayed 5 nights in Jan 2026

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just ok,
Stayed 1 night in Jan 2026

10/10 Excellent

DeAmbrosia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Perla

👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Tameshia

Liked: Staff & service
Staff was courteous and check in was easy. Room could have been cleaned better.
Stayed 1 night in Nov 2025

10/10 Excellent

Cyon

Stayed 2 nights in Oct 2025

10/10 Excellent

Cyon

Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

10/10 Excellent

Shenita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and fiancé enjoyed our lil getaway and will be back soon
Stayed 1 night in Oct 2025

4/10 Poor

Jacinto

Disliked: Cleanliness, staff & service, property conditions & facilities
Place smells bad , staff could use improvement!
Stayed 3 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff very helpful
Stayed 1 night in Oct 2025

4/10 Poor

Edsel

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like they swept it with pee in some areas. The 500 number number you are suppossed to call is never answered. The fact it doesn't have front desk all time is terrible. Staying away from it as much as I can.
Stayed 2 nights in Oct 2025

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hospedé y me están cobrando
Stayed 2 nights in Sep 2025

2/10 Terrible

Jacqueline

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My last post was made under a FALSE assumption. The two ladies at the front who i spoke so kindly about ended up being more fake than a 3 dollar bill! 2 faced and all! DONT FALL FOR THE FAKE SMILES AND FAKE CONCERN!
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO COMPLAINTS
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first and foremost, the two ladies at the desk Amy and Lourdes are the most phenomenal women working here. They have been so understanding, patient, caring, respectful and just overall have provided the BEST customer service EVER! I have absolutely NO complaints about staying at this hotel with my two boys.
Stayed 1 night in Aug 2025

2/10 Terrible

Sara

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! DON’T DO IT!!! By far the dirtiest place I’ve ever been to. Did not feel safe staying. I left immediately!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025