Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"Interior is very welcoming . The swans add a super touch! " More

By a verified traveler on Thu 13 Feb 2020

Hotel Description

3.5-star hotel near Gerald D. Hines Waterwall Park

In shopping district

Within a 15-minute walk of this The Galleria hotel, you'll find Gerald D. Hines Waterwall Park and Williams Tower. Uptown Plaza and Highland Village are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and a shopping center shuttle.

Free Internet, comfy beds

Featuring conveniences like sofa beds and living rooms, the 150 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, 24-hour room service, and refrigerators are also available.

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$93* Per night/room Jul 17 - Jul 18

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Houston-Near The Galleria ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Houston-Near The Galleria

Everyone (4) Family (2)
5 out of 5
Interior is very welcoming . The swans add a super touch!

Posted by on Feb 13, 2020

Was this review helpful to you?
2 out of 5
Checking in was fine, however learning that the pool was broken, heater wouldn't work, and then the food at the restaurant was barely edible, the eggs over cooked, everything inundated with salt, vegetables way over cooked, and spending $120 on a meal for 4 children and two adults that was insulting for the quality of food and service. The lobby was undergoing renovations however no signs or apologies put in place. The custodian staff where rude and barely spoke any English and when approached by them in the hot tub area, they were very aggravated and made a scene in front of the kids, all because we couldn't understand them. The waiter in the dining room was inpatient and rushed. When checking out we inquired about the heated indoor pool, quite frankly one of the only reasons we stayed here, and where told that the pool was experiencing issues. No compensation or notice given. A custodial staff that speaks and understands English would be beneficial, especially if they are to interact with the guests. A notice of the pool malfunction would have been expected, and if the amenities aren't functional like the pool, then the fair price of the room should be augmented and reduced as the amenities being offered could not be produced or utilized. A broken indoor pool?! with no notice? The food staff in the evening need to be patient and understanding and the food should be checked for quality. The chicken was overcooked and dry and the vegetables well over cooked and inedib

Posted by on Jan 27, 2020

Was this review helpful to you?
5 out of 5

Posted by on Nov 18, 2019

Was this review helpful to you?
5 out of 5

Posted by on Apr 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 9, 2019 by Apple B.

Thank you so much for staying with us! We hope to see you in the near future!

5 out of 5
The staff was very friendly and my kids loved the indoor pool

Posted by on Mar 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 28, 2019 by Apple B. Front Desk Supervisor

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5
Nice location---within walking distance to the Galleria Mall. The facility was clean. Breakfast was the best I've experienced at any hotel---made-to-order breakfast and not the typical eggs, breakfast meat and toast. Overall experience is great; however, the heat in the room was not working properly, so the room was fairly cold.

Posted by on Jan 21, 2019

Was this review helpful to you?
4 out of 5

Awesome Staff

Cons: Another movie channel, vending machines, and stack of towels in fitness center
Location: Galleria mall, restaraunts, etc. Fun downtown location
I arrived late on a Sunday night and was met with friendly faces from the front desk and concierge. I received 2 free waters with my room key. There was also a happy hour where guests received free drinks and snacks such as nachos, veggies, cheeses and popcorn. I grabbed a couple of things and a drink and went to my room. I stayed in a King that was more of a suite. Nice flat screen TV in a living room type area and a separate door to my bedroom with TV. Slightly disappointed to find only one movie channel (HBO kids) but plenty of other cable channels. Everything was very clean and modern. There were even crackers and cheese set out for me. I found out my meeting would later in the evening and I would have nothing to do all day after checkout. I called the desk to inquire about late checkout and what that would cost. They were kind enough to offer me free late checkout. Breakfast? Made to order omelet, fresh fruit, and Starbucks coffee.

Posted by , from Dallas on Jul 4, 2014

Was this review helpful to you?

About the Embassy Suites Houston-Near The Galleria

Location 2911 Sage Road, Houston, TX 77056

Property Features

Embassy Suites Houston-Near The Galleria offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Houston-Near The Galleria. Parking is available for a fee. A complete renovation of Embassy Suites Houston-Near The Galleria was completed in 2016. Smoking is allowed in designated areas at this 3.5-star Houston hotel.

  • 150 guestrooms or units
  • 6 levels
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Built in 1998
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (26.4 km / 16.4 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Houston-Near The Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per night
  • Maximum 1 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Houston-Near Galleria
  • Embassy Suites Houston-Near Galleria
  • Embassy Suites Houston-Near Galleria Hotel
  • Embassy Suites Houston-Near Galleria Hotel
  • Embassy Suites Houston-Near Galleria
  • Hotel Embassy Suites Houston-Near The Galleria Houston
  • Houston Embassy Suites Houston-Near The Galleria Hotel
  • Hotel Embassy Suites Houston-Near The Galleria
  • Embassy Suites Houston-Near The Galleria Houston
  • Embassy Suites Houston Near The Galleria
  • Embassy Suites Hotel
  • Embassy Suites
  • Embassy Suites Houston-Near The Galleria Hotel
  • Embassy Suites Houston-Near The Galleria Houston
  • Embassy Suites Houston-Near The Galleria Hotel Houston

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Houston-Hotels-Embassy-Suites-Houston-Near-The-Galleria.h77649-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Houston-Hotels-Embassy-Suites-Houston-Near-The-Galleria.h77649-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Houston-Hotels-Embassy-Suites-Houston-Near-The-Galleria.h77649-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.