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"the property is very dated and worn out. the front door has been damaged since my visit in December 2019. the ceiling tiles are worn and the mattre ... " More

By a verified traveler on Thu 27 Feb 2020

Hotel Description

3.5-star hotel near NRG Stadium

In Houston

A stay at this hotel places you within half a mile (1 km) of NRG Stadium and 3 miles (5 km) of Rice University. Also within 9 miles (15 km) are Houston Zoo and University of Houston.

2 outdoor pools

2 outdoor pools, a 24-hour fitness center, and a spa tub are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Free WiFi, comfy beds

The 653 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include room service and premium bedding.

Suite, 1 King Bed, Non Smoking, Tower (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking (Garden)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza Hotel Houston near Reliant - Medical ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza Hotel Houston near Reliant - Medical

Everyone (15) Couples (1) Family (1)
3 out of 5
the property is very dated and worn out. the front door has been damaged since my visit in December 2019. the ceiling tiles are worn and the mattresses need to be replaced. the staff were all nice!

Posted by , from Memphis, TN on Feb 27, 2020

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Comment from Hotel Management

Mar 4, 2020 by Tania

Thank you for your feedback, we are working hard to correct these issues. We do look forward to having you back as our guests again soon.

1 out of 5
Couldn't find any drinking water so i drank water from the bathroom sink.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 9, 2019 by Tania

Thank you for your feedback, we are working hard on this issue.

4 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 3, 2019 by Tania Detiveaux

Thank you for your feedback

3 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 18, 2019 by Tania

Thank you for your feedback.

4 out of 5
Loved the location in proximity to the venue. Loved the room. Easy check in and parking.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Tania

Thank you for the kind words, we look forward to you being our guests again soon!

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Tania

Thank you for your feedback, we appreciate it.

5 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Tania

Thank you for your feedback, we appreciate it.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 10, 2019 by Tania

Thank you for your feedback, we appreciate it!

5 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Tania Detiveaux

Thank you for your feedback, we look forward to having you back as our guests again soon.

2 out of 5
Grand old hotel that has been allowed to deteriorate to a moldy, badly maintained motel. The entry and public areas are wonderful but the rooms are not being kept up to standard. Cracked tile, raveling wallpaper, musty smell, dis functional showers etc. Sorry, but not for me.

Posted by , from Harlingen,Tx on Sep 12, 2018

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Comment from Hotel Management

Sep 12, 2018 by Tania Detiveuax

Thank you for your feedback, we are sorry to hear we did not meet your expectations. We hope you give us another chance and be our guest again soon.

About the Crowne Plaza Hotel Houston near Reliant - Medical

Location 8686 Kirby Drive, Houston, TX 77054

Property Features

As a guest of Crowne Plaza Hotel Houston near Reliant - Medical, you'll find 2 outdoor swimming pools, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 15 meeting rooms available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Hotel Houston near Reliant - Medical. Self parking is free. This 3.5-star Houston hotel is smoke free.

  • 653 guestrooms or units
  • 8 levels
  • 60000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: William P. Hobby Airport (HOU) (20.2 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hotel Houston near Reliant - Medical offers 653 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Stetsons - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Houston Reliant Medical
  • Crowne Plaza Hotel Reliant
  • Crowne Plaza Houston Reliant Medical
  • Crowne Plaza Reliant
  • Reliant Crowne Plaza Hotel
  • Crowne Plaza Hotel Reliant Medical
  • Crowne Plaza Reliant Medical
  • Crowne Plaza Hotel Houston near Reliant - Medical Hotel
  • Crowne Plaza Hotel Houston near Reliant - Medical Houston
  • Crowne Plaza Hotel Houston near Reliant - Medical Hotel Houston

You should know

  • Pool access available from 10:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.