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"Everything was great " More

By a verified traveler on Wed 13 Oct 2021

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Hotel Description

Hotel near Texas Training & Conference Centers in Houston

In Houston

With a stay at this Westchase hotel, you'll be within half a mile (1 km) of Texas Training & Conference Centers and 6 miles (10 km) of CityCentre. Memorial City Mall is within 6 miles (10 km) and Houston Baptist University is within 9 miles (15 km).

Free shuttle, parking

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Free Internet, MP3 docks

The 71 soundproofed guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. LED TVs come with digital channels, and other amenities include refrigerators and microwaves.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Dec 19 - Dec 20

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Westheimer-Westchase Inn & Suites ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Westheimer-Westchase Inn & Suites

Everyone (9) Couples (2) Family (3)
5 out of 5
Everything was great

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 29, 2021 by Management

Thanks for sharing. Hope to see you back soon!

2 out of 5
While trying to check in, the one service person behind the desk was on the phone with someone for a good 10 minutes before she noticed I was getting impatient and checked me in. We are talking about checking in at 9pm, after being on the road and just ready to go to sleep. I was told about a no smoking policy in the room, which is fine because I don’t smoke. However, once we got to our room in 308 there was a burn mark on the bedspread and on the floor in the carpet on the left side of the bed. The lamp on the left side of the bed was missing a light bulb. We called and reported it, but the lady at the front desk said the light bulb needed to come from house keeping. The shower’s water temperature didn’t get above Luke warm and the bottom of the shower looked like it had dirty foot prints, as if it wasn’t cleaned before we arrived.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Oct 29, 2021 by Management

We apologize about your recent stay and will use to better our services.

3 out of 5

Posted by on Jul 31, 2021

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4 out of 5

Posted by on May 1, 2021

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2 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 9, 2021 by Management

Thanks for sharing and we will use this to better improve our services.

5 out of 5
Love rhe staff very professional n respectful the carpet of the room was sticky n the soap the is provide on the room is very bad quality n yhe area is kinda weird. besides that i love the place n i definitely come back hope u guys can do a better job on those two issues.thanks

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 12, 2021 by Management

Thanks for sharing your experience. We hope to see you back soon!

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 15, 2020 by Management

Thanks for sharing your experience. We hope to see you back soon!

5 out of 5

Posted by on Mar 22, 2020

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Comment from Hotel Management

Mar 26, 2020 by Management

Thanks for sharing your experience!

5 out of 5
Really Nice place a quiet place, great!!! The staff was so wonderful. The room was well done

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 14, 2019 by Adam

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

5 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 9, 2019 by Adam

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

About the Best Western Plus Westheimer-Westchase Inn & Suites

Location 2451 Hayes Road at Westheimer Road, Houston, TX 77077

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Westheimer-Westchase Inn & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Westheimer-Westchase Inn & Suites. A free area shuttle within 5 mi is available. Self parking is free. This Houston hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Library
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Best Western Plus Westheimer-Westchase Inn & Suites offers 71 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 40-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Westheimer-Westchase Inn Houston
  • Best Western Plus Westheimer-Westchase Inn
  • Best Western Plus Westheimer-Westchase Houston
  • Best Western Plus Westheimer-Westchase
  • Country Inn Suites By Carlson Houston Westchase Tx
  • Quality Inn Suites Westchase Westheimer
  • Best WestheimerWestchase
  • Best Western Plus Westheimer-Westchase Inn & Suites Hotel
  • Best Western Plus Westheimer-Westchase Inn & Suites Houston
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.