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4.2 out of 5

"It was satisfactory. Their price was lower than the price we paid Travelocity. Travelocity receives a zero out of ten. " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

3.5-star spa hotel near Hot Springs National Park

City center stay

At this hotel, you'll be steps from Hot Springs Convention Center and within a 10-minute walk of Hot Springs National Park. Also, Bathhouse Row is within half a mile (1 km) and Magic Springs and Crystal Falls is within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 246 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. Other amenities include WiFi, refrigerators, and microwaves.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room May 30 - May 31

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite One King and One Sofa Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Hot Springs Hotel & Spa ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Hot Springs Hotel & Spa

Everyone (6) Couples (2) Family (4)
4 out of 5
It was satisfactory. Their price was lower than the price we paid Travelocity. Travelocity receives a zero out of ten.

Posted by on Mar 1, 2020

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5 out of 5
We loved evening drinks & snacks for happy hour. Relaxed atmosphere.

Posted by on Dec 16, 2019

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5 out of 5
The staff were all helpful and friendly. Breakfast was great. The room was nice, but not as clean as expected. Lots of old hair in the shower.

Posted by , from NoLa on Dec 7, 2019

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4 out of 5
The location of the hotel was excellent. The staff was very nice. Overall I enjoyed my stay.

Posted by on Dec 2, 2019

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3 out of 5
The couch in room 532 was wore down and flat like a pancake. There is also mildew on the wall at the top on the wallpaper opposite the shower.

Posted by on Sep 15, 2019

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2 out of 5
This used to be a nice hotel with great amenities. As soon as we walked in the room, it had a musty smell that never completely went away. Maid service skipped our room and had to be called to come clean in the evening. Pictures, walls and some furniture had stains. This place needs a deep clean or just a plain remodel. The lobby looks nice and the rooms are big, but this place has gone downhill, unfortunately.

Posted by on May 27, 2019

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5 out of 5

Posted by on Apr 27, 2019

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4 out of 5

Posted by on Dec 17, 2018

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5 out of 5
We had a wonderful stay!!! Thoroughly enjoyed the complimentary breakfast as well as the manager’s reception and it’s proximity to the central avenue. Will definitely stay again!!!

Posted by , from Dallas on Nov 25, 2018

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5 out of 5
Great time there I will come back next year and years to come

Posted by on Jul 30, 2018

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About the Embassy Suites by Hilton Hot Springs Hotel & Spa

Location 400 Convention Blvd, Hot Springs, AR 71901

Property Features

Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Hot Springs Hotel & Spa. Self parking is free. A complete renovation of Embassy Suites by Hilton Hot Springs Hotel & Spa was completed in 2016. This 3.5-star Hot Springs hotel is smoke free.

  • 246 guestrooms or units
  • 9 levels
  • Built in 2003
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Little Rock, AR (LIT-Clinton National Airport) (88.2 km / 54.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate living rooms and include sofa beds. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Onsite venue - This restaurant serves breakfast only.

Bistro 400 - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 12 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hot Springs
  • Embassy Suites Hot Springs Hotel
  • Hot Springs Embassy Suites
  • Embassy Suites Hot Springs Hotel Hot Springs
  • Embassy Suites Hilton Hot Springs Hotel
  • Embassy Suites Hilton Hot Springs
  • Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
  • Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

You should know

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.