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Holiday Inn Norwich City by IHG

4.0 star property
4-star hotel near Carrow Road

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Daily buffet breakfast (GBP 16.95 per person)
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    ‪1 min walk‬
  • Norwich Castle
    ‪17 min walk‬
  • Norwich Cathedral
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, View (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, View (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Norwich

Central Norwich getaway .Your stay at this hotel will put you steps from Carrow Road and a 5-minute walk from Norfolk Broads. Also, Norwich Riverside Walk is within half a mile (1 km) and Norwich Cathedral is within 2 miles (3 km).

What's nearby

  • Carrow Road - 1 min walk - 0.0 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Queen of the Iceni - ‬9 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach & Horses - ‬10 min walk
  • ‪Nando's - ‬8 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

4-star hotel near Carrow Road
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Similar properties

Exterior

Holiday Inn Norwich by IHG

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.2 out of 5, Very Good, 820 reviews
$94 nightly
The price is $113
Jun 6 - Jun 7
Total includes taxes and fees
Holiday Inn Norwich by IHG

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

How close is Holiday Inn Norwich City by IHG to the airport?

Holiday Inn Norwich City by IHG is 5 mi (26-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on Jun 11, 2025 start from $156.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Norwich City by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich City by IHG.

Does Holiday Inn Norwich City by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Norwich City by IHG, but buffet breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Norwich City by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Norwich City by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 7.95 per night.

Does Holiday Inn Norwich City by IHG have a pool?

Holiday Inn Norwich City by IHG does not have a pool.

Does Holiday Inn Norwich City by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Norwich City by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Norwich City by IHG to downtown Norwich?

Holiday Inn Norwich City by IHG is 0.8 mi away from Norwich.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 359 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

faheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Pongsai

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around by car or walk
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location. Breakfast was good and they cater for our daughter who has coeliac. Pitch view was a treat for our football loving son.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for a stay in norwich. Great hotel and staff. Lovely breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
A few days’ break during half term. The hotel is great for Norwich City fans, we had great fun watching the ground staff working to get the pitch ready for the next game as our room overlooked the pitch! Easy walk to the Riverside restaurants and facilities and just a hop over the road to Morrisons for a snack. Not far into the city centre either. The car parking is a little confusing on first arrival but was fine one we knew which area to use. Not sure what it would be like on a match day though? Enjoyed our stay, would book again.
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Birthday stay ruined.

Myself and my husband did not sleep at all. There was a constant loud, whirring, engine noise going all night. We thought initially that it might be our air con in the room needing time to switch off so gave it a while but by 2.30am it had not stopped. I went down to the reception desk, explained and asked for ear plugs. Staff were attentive and got these straight away. Unfortunately, the ear plugs didn't work as the noise was so bad. We left this morning feeling extremely disappointed and tired. We had no energy to do what we had planned on the Sunday in Norwich. As I checked out I explained to the receptionist about our stay. After reading reviews and from face-to-face responses with staff, it is clear the hotel are aware that rooms on the sixth floor (600+) have noise above them as the air conditioning units for the whole hotel are above these rooms. These rooms are knowingly being booked out and nothing is being done to resolve the issue. Even complementary ear plugs in the room would be an acknowledged start. I had to go down at 2.30am and ask for some. When booking through Hotels.com try and find out your room number first.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

valentine weekend

pleasant hotel very good breakfast clean room friendly staff all good . just a piece of advice to people who want to use public transport the busses stop running past the hotel at approx 17:00 so if you are disabled get a cab back from the city centre
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6th Floor

My rooms air conditioning wasn’t that good …. Everything else was just fine
Stayed 2 nights in Jan 2025

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to City Centre
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our room aircon did not seem to warm up and we had to ask for a heater.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Glen

Business traveler
Liked: Cleanliness

Hotel OK, customer service disappointing

Rooms are comfortable enough but I had an issue with the heating not working in my room. Communication only happened regarding this when I chased it up, and whilst the problem was eventually rectified not a word of apology from any members of staff I talked to. Disappointing.
Stayed 4 nights in Jan 2025

6/10 Okay

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Very good hotel with an excellent breakfast and friendly staff. I would have liked more choice on the room service menu, but very good despite this.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic hotel for shopping trip or football

Good hotel as a base to go to football or shopping in Norwich. Decent breakfast,room comfy and quiet, and a reasonable price. Not a place for luxury,and no great views ( unless you like seeing a football pitch!) but had everything we needed.
Stayed 1 night in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for football and great staff
Stayed 1 night in Dec 2024