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Holiday Inn Norwich City by IHG

4.0 star property
4-star hotel near Carrow Road Stadium

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Photo gallery for Holiday Inn Norwich City by IHG

Bar (on property)
Fitness facility
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Riverside Walk
    ‪8 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Pitch View)

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Lobby sitting area

Holiday Inn Express Norwich by IHG

Norwich
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 797 reviews
$69 nightly
The price is $82
Mar 8 - Mar 9
Total with taxes and fees
Holiday Inn Express Norwich by IHG

About the neighborhood

Norwich

Central Norwich getaway .Your stay at this hotel will put you steps from Carrow Road Stadium and a 5-minute walk from Norfolk Broads. Also, Norwich Riverside Walk is within half a mile (1 km) and Norwich Cathedral is within 2 miles (3 km).

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Cathedral - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Jubilee - ‬13 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

4-star hotel near Carrow Road Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 797 reviews
$69 nightly
The price is $82
Mar 8 - Mar 9
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

How close is Holiday Inn Norwich City by IHG to the airport?

Holiday Inn Norwich City by IHG is 5 mi (26-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Norwich City by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich City by IHG.

Does Holiday Inn Norwich City by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Norwich City by IHG, but buffet breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Norwich City by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Norwich City by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 7.95 per night.

Does Holiday Inn Norwich City by IHG have a pool?

Holiday Inn Norwich City by IHG does not have a pool.

Does Holiday Inn Norwich City by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Norwich City by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Norwich City by IHG to downtown Norwich?

Holiday Inn Norwich City by IHG is 0.8 mi away from Norwich.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Alan

Liked: Cleanliness, amenities
Disliked: Staff & service
The mattress was badly bowed so we kept rolling into the middle all the time, the AC unit was very loud, on all night and we couldn't switch it off, the toilet was very loud when you flush it like it had a macerator even though we were on the third floor and the shower head only went to shoulder height.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome when I arrived was much appreciated. Any interaction I had with the staff at reception was some of the most professional, yet friendly, I’ve experienced. That alone, would make be want to stay here again. The breakfast was decent and the room was comfy.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was good with freshly cooked items and several other options. Staff were all very friendly and efficient. Drinks at the bar were a bit pricey though so only had one drink.
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service
Nice accessible room. Plenty of space in the room and bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Aristotle

Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Liked: Staff & service
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Adelesio

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities
Staff were excellent. Room very clean. Good breakfast. 10 minute walk to the nearest restaurants and train station, and a 20 minute walk into the town centre.
Stayed 4 nights in Oct 2025

8/10 Good

Gurdham

Stayed 1 night in Oct 2025

10/10 Excellent

Jose Rafael

Liked: Cleanliness, staff & service, amenities
Good quality hotel well located next to the football stadium and 20 min walk from the city centre. Good spacious room, clean a good bathroom. Nice bar and the English breakfast was delicious.
Stayed 1 night in Oct 2025

8/10 Good

Phillippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay in this hotel and was convenient for what we were in Norfolk for. Breakfast was generous with plenty of choices for everyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with a view of the pitch. Great convenient location for the match.
Stayed 1 night in Sep 2025

6/10 Okay

Qihua

Disliked: Property conditions & facilities, room comfort
Overall, it is not too bad, but there are still some issues, which I communicated with the hotel as they requested before submitting this review, but they didn’t reply me for a week - what is the point for the hotel to ask me to give a very high score and communicate with them if there is any issue without even reply to me. Very disappointed. Firstly, I encountered an issue with the water pressure in the sink. The flow was extremely low, making it difficult to use effectively. Additionally, I found that the hot and cold water could not be mixed properly, which further complicated things. Secondly, I noticed that complimentary bottled water, which was previously provided daily during my stays, was no longer available.
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room and stars are excellent, and very helpful. Great place to stay for central Norwich.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and superior service. Room was sparkling, bar staff super helpful. The front desk held our bags for no charge.
Stayed 1 night in Oct 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
Decent enough. But the room needs a tlc update. Says they are eco friendly but my towels were still replaced even though I placed them in the rack to be reused. Also each time staff came to do something when I was out, they left the lights on!
Stayed 6 nights in Sep 2025