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"Pros: Excellent waterfront views, mountain views from the elevator, there are only 4 apartments on each floor so there isn't a lot of daily traffic. ... " More

By a verified traveler on Mon 28 May 2018

Hotel Description

Hotel near Hawaii Convention Center in Honolulu

Close to the beach

Within a 15-minute walk of this Waikiki hotel, you'll find Hawaii Convention Center and Ala Moana Center. Also, Magic Island is within half a mile (1 km) and Royal Hawaiian Center is within 2 miles (3 km).

Outdoor pool

This hotel features an outdoor pool and an outdoor tennis court. Business travelers can take advantage of the free WiFi in public areas. Self parking and a garden are also offered on site.

Free WiFi, kitchenettes

Featuring conveniences like kitchenettes and coffee/tea makers, the 167 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, ironing boards, and desks.

Deluxe Room, Kitchenette, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Kitchenette, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Marina Tower Waikiki ratings based on 20 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Marina Tower Waikiki

Everyone (13) Couples (4) Family (2)
3 out of 5
The views and location were great! It's close to everything and is within walking distance to multiple beaches and a lot of shopping. The only downside was that the room was outdated and when we arrived, the counter by the kitchen sink looked as if it had been broken and halfway repaired with some putty. The room also looked as if it hadn't been 100% cleaned before we arrived as the floors were dirty in spots and some clothes from a previous guest were left behind a chair.

Posted by , from Tx on Sep 16, 2019

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2 out of 5
I did not like how difficult it was to check in. We did not realize there wouldn’t be a desk to talk to someone. We asked a maid for towels and she would not give us any and said call the front desk. We didn’t know who to call? The room was not clean at all. The shower had possible mold in it, they never gave us trash bags to clean and we thought maybe they would come into the room at some point and clean up but that never happened either. The elevator could ruin your whole trip. One was down and seems like it has been for a few years without being fixed. The other one had to service 40 floors and sometimes took over a half hour to even get to our floor. Feel that no one really cared how inconvenient this could be. We had the pool mostly to ourselves and were very satisfied with the pool and hot tub. The view from the room was amazing.

Posted by , from Ohio on Aug 18, 2019

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2 out of 5
The view was ok bad service no one was there at night thank you

Posted by on Jun 22, 2019

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1 out of 5
Only one elevator worked. The rooms need to be updated.

Posted by on May 31, 2019

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2 out of 5
I like the location of the property. Front desk person was rude. Elevators were down one day and we had to take the stairs to the 9th floor. Ice machine was not in service the second day up to when we left. The room was outdated, had a beat up rusty fridge, bathroom had black stuff(mold?) on the shower head as well as the a/c unit which was kind of alarming. No partial ocean view as stated on booking. I took pictures of the room for proof. Overall, disappointing.

Posted by , from PHX on Mar 21, 2019

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Comment from Hotel Management

Mar 22, 2019 by Marina Tower Waikiki Agent

Aloha, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

1 out of 5
Our hotel room looked nothing like the advertised photos. We tried for 2 days to get clean towels and every time they said they had none left. The rooms we very dirty. I will never stay here again

Posted by on Feb 4, 2019

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1 out of 5
Check-in was difficult because there is no front desk at this hotel. The directions they gave me to check-in were incorrect (go inside the lobby and around a corner and pick up a phone which will dial directly to them right next door). The lobby door was locked and the phone was outside and around a corner. A lady was explaining to a large group of people that both of the elevators were broken and we’d have to use the stairs (we were on the 39th floor)! They offered to refund our money if we wanted to stay somewhere else. The trip cost us an extra $700 to stay somewhere else last minute because of their poor quality hotel. A man who worked there walked up as we were leaving and admitted the elevators are down all the time and they only fix one elevator at a time for budget reasons. NEVER staying here again! We were almost stuck in Oahu for 5 days with nowhere to stay because of this hotel! Also, whenever we would call them, they never answered the phone. It always resulted in us leaving a message and them calling us back much later.

Posted by on Dec 30, 2018

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1 out of 5
Close to the beach but very old and dirty, cockroaches. Extra charges that run up to around 300 dallors that were not revealed and they state they are a condo rental. 50.00 a day to have your room cleaned, around 62.38 which they stated is a resort fee and a 200.00 holding deposit as they state which was not in Travelocitys sales. One elevator not working and breaking down every day, I would take this place off your list of places to stay in, very dirty.

Posted by , from Washington state on Nov 24, 2018

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1 out of 5
BLACK MOLD IN ROOMS I booked a "full week" here at this hotel and left on the 3rd day. Me and my girlfriend both got sick and we started to question how we both got sick. We ended up finding Black Mold in our AC unit. We called Kaiser hotline and and confirmed that we got sick and the black mold was really black mold. I told the Asst, Manager and showed her pictures. She gave us a new room, yet the new room had Black Mold in it as well plus no light bulbs. Thats when we checked out and left to find a new hotel. We got a refund for nights we did not stay! But.... After we got back I found out the hotel charged us in fees. They charged us a full week of resort fee's even though we checked out after 3 days. They charged us a larger fee for the AC unit claiming that we broke them when we took pictures. Surprisingly the fee's and the money refunded come out to be about the same price equaling each other out. We both had to go to urgent care when we got back home as well and got prescriptions to help bring our immune systems back up. I call the Asst manager and they hang up or tell me they will call me back and never do. 2 MONTHS LATER AND I AM STILL TRYING TO GET MY MONEY BACK. I have proof of hospital visit and proof of unauthorized charges.

Posted by , from Battle Ground, WA on Oct 18, 2018

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1 out of 5
To start, they charged an extra $15 per day as hotel fee, which was nowhere indicated. Of the two elevators, one was out of order throughout my stay, and the second was out of order one of the day. Waiting for elevator could take up to 30 min!! Room said partial beach view. At the 14th floor, the view was a slit between 2 buildings. The bathroom is very small and uncomfortable. The closet door was unhinged. The only thing I liked was the A/C and the kitchen. They charge $50 extra for cleaning the room throughout the stay. So basically we didn’t have trash cans emptied out until we left. They have so many extra charges it’s unbelievable!!

Posted by , from Portland, OR on Aug 19, 2018

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Property Features

Marina Tower Waikiki offers its guests an outdoor tennis court and an outdoor pool. WiFi is free in public spaces. The business-friendly Marina Tower Waikiki also features barbecue grills and a garden. Parking is available for a fee. This Honolulu hotel is smoke free.

  • 167 guestrooms or units
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchenette

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.6 km / 8.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Marina Tower Waikiki offers 167 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations all include kitchenettes. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - TA-055-058-2272-01

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 17.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Housekeeping fee: USD 50.00 per day
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Tower Hotel
  • Marina Tower Hotel Waikiki
  • Marina Tower Waikiki
  • Marina Waikiki Tower
  • Marina Tower Waikiki Hawaii/Honolulu
  • Marina Tower Waikiki Hotel
  • Marina Tower Waikiki Hotel
  • Marina Tower Waikiki Honolulu
  • Marina Tower Waikiki Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Honolulu-Hotels-Marina-Tower-Waikiki.h7248-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.