2/10 Terrible
Ray M.
20 ago. 2023
OK property, Terrible Property Management
To sum up our visit it's like this.
Come to HHI every year, 23 straight!
1st time renting from Vacasa & last time.
Day 1 Floors were dirty.
Day 2: only 3 channels work on TV/Cable, Text 855#. NO HELP. Also shower curtain rod falls on my head during shower, not attached to wall. 11PM property manager calls.
Day 3: property manager arrives (we are not home) to fix curtain rod & TV, can't fix TV.
Day 6: Cable guys shows up, can't fix TV either, but later shows up to run a new line from the deck, which I need to connect to the splitter. WHAT? I did because we needed to have wifi working.
Day 7: The Shower curtain rod falls again while I am showering, hits me in the head, I texted the property manager.
The best part of our stay regarding Vacasa was picking up the welcome package.
I feel for the property owners, maybe they just don't realize how bad Vacasa is, how much they really do not care about their property.
Ray M.
Se hospedó 7 noches en agosto de 2023