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"Room smelled stale at first but we got used to that. Very clean! The sink stopper was stuck, and had to remove it to allow water to drain. Bed was f ... " More

By a verified traveler on Tue 26 Jul 2022

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Hotel Description

Hotel near Okatie Creek Golf Club in Bluffton

Near the airport

At this Bluffton hotel, you'll be within 3 miles (5 km) of Okatie Creek Golf Club and 9 miles (15 km) of Crescent Pointe Golf Club. Tanger Outlets Hilton Head is within 9 miles (15 km) and Hilton Head National Golf Club is within 12 miles (20 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Sep 5 - Sep 6

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Roll-in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Okatie Hilton Head Hotel ratings based on 28 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Okatie Hilton Head Hotel

Everyone (7) Couples (6) Family (10)
2 out of 5
Room was VERY musty. If you have breathing issues, stay away. Internet was worst I have ever used. If you plan on conferencing with colleges or connecting to wor on a VPN, forget it. Speed tests show less than 1Mb speed. Consider using dialup modem. Staff was very nice. Common areas seem nice. But looking close in the room, the curtains and ceiling has loads of cobwebs. Bathroom was fair but not clean on the vent fan cover. I feel it’s a profitable property that is being drained by owners until they can then sell without putting much into long term maintenance. I see why it was far cheaper than others in the area.

Posted by on Aug 7, 2022

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4 out of 5
Room smelled stale at first but we got used to that. Very clean! The sink stopper was stuck, and had to remove it to allow water to drain. Bed was fine! Breakfast okay. Staff was great!

Posted by on Jul 26, 2022

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Comment from Hotel Management

Aug 3, 2022 by All Smiles 2022

Craig, Thank you for your feedback!

1 out of 5
The front desk clerk was very friendly and my family reserved 2 adjoining rooms. Upon opening the doors to the rooms the smell of mold hit you in the face. I asked if we could change rooms but they were completely booked. The clerk gave me a can of microban and a can of febreeze. The black mold was growing up the walls in the bathroom and it was difficult to breath but with no other choice we had to stick it out. As soon as our eyes opened in the morning we checked out. I was really looking forward to staying there and was very disappointed. Also the pool was in horrible shape and the cooler in the lobby that holds the milks and yogurt was not cooling so my daughter got spoiled milk.

Posted by , from Sarasota on Jun 28, 2022

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Comment from Hotel Management

Jul 4, 2022 by All Smiles 2022

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Staff friendly, nice continental breakfast , clean and comfortable

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 20, 2022 by All Smiles 2022

Laura, Thank you for your feedback, we appreciate you staying with us.

4 out of 5
The night clerk was GREAT.She made me feel appreciated. Went out of her way to make things comfortable.

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 11, 2022 by Smiles2022

Thank you Gary, we appreciate you! Glad to hear the our team member made your stay one to remember!

5 out of 5
Very nice and secure location, two locks on the room door made me feel very secure. Lighted parking lot and all entry ways we’ll lit.

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 2, 2022 by Smiles2022

Brian, We are glad you enjoyed your stay with us! Thank you!

3 out of 5
One of the worst hotel experiences we’ve ever had. The mattress was so lumpy that it made my back go into a spasm. Honestly, the worst mattress I’ve ever slept on. I woke up more exhausted than what I was what I laid down. The staff was very friendly. However, they weren’t too happy when we asked for extra towels. The ones we were given were damp and not folded. I honestly wasn’t even sure they were clean. They were also out of water bottles and we had to leave to hotel to get some. There were also sparks that flew out of the outlet when my daughter plugged in her phone charger. Plus, in the middle of the night, our guest stepped on a ragged place in the carpet and punctured her foot on the carpet strip. Also, even though we made reservations a month ago, we were given the room right by the stairs and the side door. Due to people going in and out all night, the slapping of the door just added to the worst night of sleep ever. We won’t be returning.

Posted by on Jul 10, 2021

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1 out of 5
We thought this was a deal for a last minute trip to the beach but we were VERY wrong! The front lobby was the nicest thing about the hotel. The rest of it was terrible. The hallway smelled and was in desperate need of a vacuum. Our room wasn’t much better. The paint was literally peeling off the walls. The humid temperature heightened the moldy smell. The floor in the bathroom was dirty and the towels had little blue stains on them. The throw pillows were also stained. The air conditioning unit was also filled with grime which is killed my allergies. I braved a shower only because we had been at the beach all day and had to rush because the water didn’t stay hot very long. After having a rough night of not being able to breathe, the final straw was finding a roach crawling on the bathroom wall in the morning. We packed and checked out of there before 7am instead of sleeping in like we planned. The lady at the front desk was seemed surprised when I told her about the roach but was not at all apologetic. The money we saved by staying here instead of a higher priced hotel was absolutely not worth all that we had to endure.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 9, 2021 by All Smiles 2021

Thank you for your feedback!

5 out of 5
great location and friendly staff

Posted by on May 23, 2021

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Comment from Hotel Management

May 23, 2021 by Smiles2021

Thank you for your feedback! Please come see us again when visiting Okatie, SC!

2 out of 5
Hotel was centrally located for Hilton Head Island, shopping, golfing.The clerks at the front desk were wonderful. Plenty of outlets in room. Pool area was good. There was a computer and printer in the lobby so we could print out boarding passes for our flight home. Housekeeping did not do a good job. Sheets were supposed to be changed every 3 days but we were there for 7 and only changed the day before we left.Carpets were only vacuumed once, again on the 6th day. Toilets not cleaned. Shower stall showed signs of mold. Shower curtain barely fit. Bureau drawers would not stay shut. Kept opening. Clock in room was off by 30 minutes and there was no way to change it so I turned it around to face the wall.

Posted by on May 20, 2021

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Comment from Hotel Management

May 22, 2021 by Smiles2021

Thank you for your feedback, your concerns are being addressed.

Property Features

Okatie Hilton Head Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Okatie Hilton Head Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Bluffton hotel is smoke free.

  • 64 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Okatie Hilton Head Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Fairfield Inn Marriott Bluffton/Hilton Head
  • Fairfield Inn Marriott Head
  • Fairfield Inn Marriott Head Hotel Bluffton/Hilton
  • Fairfield Inn Marriott Bluffton/Hilton Head Hotel Bluffton
  • Fairfield Inn Marriott Bluffton/Hilton Head Hotel
  • Fairfield Inn Marriott Bluffton/Hilton Head Bluffton
  • Fairfield Inn Marriott Bluffton/Hilton Head Hotel Okatie
  • Fairfield Inn Marriott Bluffton/Hilton Head Okatie
  • Fairfield Inn Marriott Bluffton/Hilton Head Hotel Bluffton
  • Fairfield Inn Marriott Bluffton/Hilton Head Hotel
  • Fairfield Inn Marriott Bluffton/Hilton Head Bluffton
  • Fairfield Inn Marriott Bluffton/Hilton Head
  • Hotel Fairfield Inn & Suites by Marriott Bluffton/Hilton Head
  • Fairfield Inn & Suites by Marriott Bluffton/Hilton Head Bluffton
  • Fairfield Inn Suites by Marriott Bluffton/Hilton Head
  • Okatie Hilton Head Hotel Hotel
  • Okatie Hilton Head Hotel Bluffton
  • Okatie Hilton Head Hotel Hotel Bluffton
  • Fairfield Inn Suites by Marriott Bluffton/Hilton Head

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.