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Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5.0 star property
5-star beachfront hotel near Long Cay Beach

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Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

Photo gallery for Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

On the beach, white sand, sun loungers, beach umbrellas
Aerial view
In-room safe, blackout drapes, travel crib, free wired internet
Daily cooked-to-order breakfast for a fee
Couples treatment rooms, hot stone massages, deep-tissue massages

Overview of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Popular LocationLong Cay Beach8 min walk
  • Popular LocationThe Boiling Hole19 min walk
  • Popular LocationHighland House7 min drive
  • AirportCockburn Harbour (XSC-South Caicos)8 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Lanai, Oceanfront

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Lanai, Oceanfront

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 2 Queen Beds, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Oceanfront

In-room safe, blackout drapes, travel crib, free wired internet

Grand Room, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cockburn Harbour

On the beach.You'll be within half a mile (1 km) of Long Cay Beach and 2 miles (3 km) of The Boiling Hole with a stay here. Highland House is 2.1 mi (3.4 km) away.

What's nearby

  • Long Cay Beach - 8 min walk
  • Girl's Bay - 13 min walk
  • The Boiling Hole - 19 min walk
  • Highland House - 7 min drive
  • Long Beach - 19 min drive

Getting around

  • Cockburn Harbour (XSC-South Caicos) - 8 min drive

Restaurants

  • Leah Bar - 17 min walk
  • Blu Bar - 2 min walk
  • Sunset Cafe Bar & Grill - 20 min walk
  • Chicken Bar - 3 min drive
  • Triple J Grill - 19 min walk

About this property

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5-star beachfront hotel near Long Cay Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  like an outdoor pool and an outdoor tennis court.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi and wired Internet for a fee. This luxury hotel also offers a fitness center, a garden, and a terrace.

This 5-star Cockburn Harbour hotel is smoke free.

  • 87 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 bars or lounges
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Ayur Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Highchair
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Basketball
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via airplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–25 for adults, and USD 5–25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Frequently asked questions

How close is Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  to the airport?

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  is 2.5 mi (8-min drive) away from the Cockburn Harbour (XSC-South Caicos) airport, the closest popular airport to the property.

Does Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  have an airport shuttle?

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers a free airport shuttle, available 24 hours a day, on request.

How close is Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offer free breakfast?

Free breakfast isn’t offered at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos , but cooked-to-order breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 25 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos ?

No, there is no casino at this hotel.

What time is check-in at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos ?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos ?

Free parking is not available at this hotel.

Does Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  have a pool?

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  features an outdoor pool.

Does Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  have a restaurant?

Yes, there is a restaurant on site.

Does Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  have a spa?

Pamper yourself with a day at Ayur Spa, where you can enjoy facials, massages, and body scrubs.

How close is Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  to downtown Cockburn Harbour?

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  is 0.7 mi away from Cockburn Harbour.

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 303 reviews" "
Rating 8 - Good. 61 out of 303 reviews" "
Rating 6 - Okay. 12 out of 303 reviews" "
Rating 4 - Poor. 10 out of 303 reviews" "
Rating 2 - Terrible. 18 out of 303 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East Bay is the most relaxing resort. Was very chill and the staff was amazing! (CJ is the man!) They were very helpful. Everyone we met was extremely friendly and made our time there absolutely amazing. The beach is huge and feels like a personal private beach as many times were we the only people on the beach. Even when it was busy, it's massive so it never felt crowded. Definitely the place for a relaxing vacation not the best for those seeking partying or night life.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new fave island!
The staff was incredibly friendly and accommodating. Our room was nice, clean and spacious. The beachfront views were wonderful.
Stayed 2 nights in Nov 2022

2/10 Terrible

Chrysanthe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Erin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

4/10 Poor

Michael

Liked: Cleanliness, room comfort
Unsafe
What started as a weekend getaway with diving ended with police involvement. Three guests having a loud party in the pool at 11pm for the second night. Security incapable of doing anything. Management claiming they didn't know who the guests were despite them being in the room next to the manager's living quarters and only 6 total rooms occupied at the time. Violent threats uttered by the guests went without consequence. Police were inept and useless. If you are keen to be safe on your holiday and expect hotel security, management, and the police to do anything about a real threat to your safety this is not the place for you.
Stayed 3 nights in Sep 2022

10/10 Excellent

Leathekaye

Liked: Staff & service, amenities, property conditions & facilities
The property is well kept and all the amenities are accessible. I also found the ladies at the front desk very customer friendly as well as the waitresses especially Josephine. Keep up the great work.
Stayed 2 nights in Sep 2022

2/10 Terrible

Johanne Saint

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
The people in the resort are very nice however this property is not ready for guests Food is horrible. They have four tray of food at least 3 frozen vegetables 1 meat 1 rice You going to starve yourself Living on French fried or pizza for your money. One pool with no bartender no music no entertainment. They not ready There’s nothing to do.
Stayed 5 nights in Aug 2022

10/10 Excellent

Travis Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located in paradise. After endless days of working in the United States, this resort was ideal for R&R. CJ, Ashley and the rest of the staff were helpful, welcoming, and professional, making our stay fantastic. If you’re looking for a quiet place to lay in the sun, while listening to the ocean and consuming wonderful island drinks and cuisine, this place is for you. Only downside is that the resort is located on a very small, largely undeveloped island, so there’s not much to do outside of the resort, but it’s perfect for a few days of R&R and snorkeling
Stayed 6 nights in Jul 2022

10/10 Excellent

Rashad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, all the amenities to make you feel right at home
Stayed 1 night in May 2022

10/10 Excellent

Donna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay at East Bay. The resort is beautiful in every way and the hotel beach is stunning. Our departing flight at the tiny South Caicos airport was delayed and the hotel management went above and beyond, bringing us back to the hotel and treating us to lunch. They even arranged a charter flight for us. Amazing. We thoroughly enjoyed all the friendly and helpful staff members. We had a hard time saying goodbye to this place and this beautiful island. Highly recommended! We hope to return someday.
Stayed 6 nights in Mar 2022