8/10 Bueno
Carol H.
20 jul. 2024
Le gustó: Limpieza
Family vacation
The house was very well located for our activities. It was very close to the house we stayed in each year for a week while our girls were young. Now they’re grown with kids of their own and like to recreate our activities including climbing to the top of Brasstown Bald, renting a pontoon boat on the lake, tubing in Helen… the house was large, clean and had a game room that the kids enjoyed. The kitchen was well stocked with dishes, etc. There were a few areas that caused a four and not five star rating. The slider leading out to the back deck and stairs to the yard and lake was not working properly. It took great effort every time we went outside which as you can imagine was a lot. Apparently Vacasa was aware of this as they sent someone out to look at it - had not heard of it from us- but the person just made some observations and nothing was done to correct it. The kitchen faucet should come with very explicit instructions. We had an educated group including three engineers and it took a lot of trial and error to get it to work when needed. Ceiling fans would be nice in all bedrooms. We tried using the tub in the primary bedroom bathroom - more explicit instructions would have been appreciated. The manager was very nice and accommodating and assisted us with that issue.
Carol H.
Se hospedó 7 noches en julio de 2024