4/10 Poor
Christine
Oct 22, 2025
Liked: Cleanliness, staff & service
When we arrived the evening staff were great, friendly and efficient. Our evening meal was good British menu well cooked and presented.
Our room was clean, not the most comfortable beds, but the real problem was lack of sleep. We were on the ground floor and there was no sound proofing, the person/people in room above were walking or moving stuff around until midnight and started again just after 4am. Their floorboards were creaking so loudly that after not being able to sleep until late, we were woken again in the early hours!!
It seems t e hotel is used by travelling workers?
In the morning I was going to have a polite word at check out but the elderly man and two women were in conversation and just handed us a copy of our receipt without asking if we’d had a good stay so we left.
I really don’t know how this hotel gets 10/10 reviews???
Christine
Stayed 1 night in Oct 2025