"Hotel very pretty and convenient to everything. However, the last day no hot water and the hotel could have done better letting us know. It was frustr ... " More
City center stay
Within a 10-minute walk of this Downtown Nashville hotel, you'll find Broadway and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Nissan Stadium is within 2 miles (3 km).
Free area shuttle
This hotel features 2 bars/lounges and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and perks like a free area shuttle.
Jan 22, 2024 by Customer Service
Thanks for the great rating, Susan!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Sheraton Grand Nashville soon, we'd love to have you back!
Jan 13, 2024 by Customer Service
Shelly, thank you for choosing the Sheraton Grand Nashville and for taking the time to share your rating. We are elated to learn that your experience was pleasant and we sincerely hope to have the chance to welcome you back in the future. Our team will be ready to provide another memorable stay.
Sep 28, 2023 by Customer Service
Karen, thank you for sharing your experience regarding your stay at the Sheraton Grand Nashville. We're glad you appreciated the beauty and convenience of our hotel. We acknowledge your feedback regarding the hot water issue and the communication on the matter. For room security incidents, they are of the utmost importance and we ensure all locks work correctly. Unexpected visit from our maintenance team is a matter of concern as we always strive to maintain communication with our guests. Your comments have been shared with our team so we can continually improve our guest experience. We hope to have the opportunity to welcome you back in the future for an even better stay.
Sep 24, 2023 by Customer Service
Thank you for the great rating, James!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sheraton Grand Nashville. We'd like to share an even better experience with you soon.
Aug 10, 2023 by Customer Service
Thank you for taking the time to leave this wonderful rating, Lisa! We hope to see you again soon at Sheraton Grand Nashville so we can share yet another amazing experience!
Jul 6, 2023 by Customer Service
Thanks for the review, Christina!We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.Thanks again, and have a lovely day!
Jun 20, 2023 by Customer Service
Thank you for the great rating, Richard!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sheraton Grand Nashville! We hope you plan on staying with us again soon!We're looking forward to your next visit!
Jul 3, 2023 by Customer Service
Thank you for the perfect rating, Kayla!We are very pleased to hear that you had a wonderful stay at Sheraton Grand Nashville. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
Apr 24, 2023 by Customer Service
Thank you for the 4/5 rating, Ike!We are excited to see that you had an enjoyable experience at Sheraton Grand Nashville. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
Mar 14, 2023 by Customer Service
Thank you for taking the time to leave this wonderful review, Amy!We're so glad to hear that you had a positive stay with us at Sheraton Grand Nashville! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.
The property will be renovating from October 23 2023 to June 1 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 17 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Sheraton Grand Nashville Downtown. A free area shuttle within 2 miles is available. Parking is available for a fee. This Nashville hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.