Classic Lodges The Old Swan Hotel

3.5 star property
Hotel perfectly located for exploring Harrogate

Choose dates to view prices

Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Exterior
Gazebo
Property amenity
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Swan Road, Harrogate, England, HG1 2SR
  • Turkish Baths and Health Spa
    ‪3 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • RHS Garden Harlow Carr
    ‪4 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

Executive Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 2572 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

Double Room

8.0 out of 10
Very good
(22 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 1937 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Harrogate

City center stay.With a stay at this Harrogate City Centre hotel, you'll be steps from Mercer Art Gallery and Harrogate Ringway. Valley Gardens and Royal Pump Room Museum are also within half a mile (1 km).

What's nearby

  • Royal Hall - 2 min walk - 0.1 miles
  • Turkish Baths and Health Spa - 3 min walk - 0.2 miles
  • Harrogate Convention Centre - 6 min walk - 0.4 miles
  • Harrogate Theatre - 6 min walk - 0.4 miles
  • RHS Garden Harlow Carr - 4 min drive - 2.0 miles

Getting around

  • Harrogate Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 36 min drive

Restaurants

  • ‪The Winter Gardens - ‬4 min walk
  • ‪K - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪The Fat Badger - ‬4 min walk
  • ‪Major Tom's Social - ‬4 min walk

About this property

Classic Lodges The Old Swan Hotel

Hotel perfectly located for exploring Harrogate
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

  • 136 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Frequently asked questions

How close is Classic Lodges The Old Swan Hotel to the airport?

Classic Lodges The Old Swan Hotel is 12.8 mi (36-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does Classic Lodges The Old Swan Hotel have an airport shuttle?

Airport shuttle services are not available at Classic Lodges The Old Swan Hotel.

How close is Classic Lodges The Old Swan Hotel to the beach?

This hotel is 13 mi (30-min drive) from Pebble Beach.

Does Classic Lodges The Old Swan Hotel offer free breakfast?

Free breakfast isn’t provided at Classic Lodges The Old Swan Hotel, but full breakfast is offered for a fee of GBP 15.95 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Classic Lodges The Old Swan Hotel?

No, there is no casino at this hotel.

What time is check-in at Classic Lodges The Old Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Classic Lodges The Old Swan Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per night.

Does Classic Lodges The Old Swan Hotel have a pool?

Classic Lodges The Old Swan Hotel does not have a pool.

Does Classic Lodges The Old Swan Hotel have a restaurant?

Classic Lodges The Old Swan Hotel is home to Wedgwood Restaurant, which features British cuisine.

Does Classic Lodges The Old Swan Hotel have a spa?

There are no spa services available at this hotel.

How close is Classic Lodges The Old Swan Hotel to downtown Harrogate?

Classic Lodges The Old Swan Hotel is 0.2 mi away from Harrogate.

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 374 out of 982 reviews
Rating 8 - Good. 354 out of 982 reviews
Rating 6 - Okay. 163 out of 982 reviews
Rating 4 - Poor. 60 out of 982 reviews
Rating 2 - Terrible. 31 out of 982 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alan Edward

Liked: Cleanliness
Disliked: Staff & service, room comfort

beware room149 is not fit for purpose

we arrived about 8pm and was allocated a very small and noisy room - next to the hall fire doors which banged closed all evening/night and near the boiler which hummed very loudly all evening and during the night. there was only one chair in the room or no soap dispenser over the bath/shower so did not shower that night. the next morning we found the only soap dispenser empty. so we phoned reception and asked for some soap. this was at 7am and was told housekeeping did not start until 8.30 am. they had no soap in reception. so we asked to be moved to another room so we could have a shower. the receptionist at first said that there was no other room available - hotel was fully booked. she then rang back and said there had been a no show. so we had to pack up and move to the new room which was luckily on the same floor. the new room was lovely. it had 2 chairs! was much bigger than the one we had just left, separate shower and bath and full soap dispensers. we went down to breakfast to be ignored by the waitress - we had to ask for coffee. that was the last straw. so we decided to make a complaint. we spoke to housekeeping as them manager was not available. we told them we were very disappointed with our stay at the hotel. they were very supportive and said they would report back to the manager. we asked for the manager to phone us to discuss this matter. this was two weeks ago. no one has phoned us to discuss our complaint, hence this feedback. 4* stay?
Stayed 1 night in Mar 2025

8/10 Good

Kathryn

Stayed 2 nights in Mar 2025

6/10 Okay

Homera

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the hotel was good in its way but although they allow dogs you are ostracized for having one.They dispatch you to the corner of the bar to eat and they promptly forget you are there. I thought the hotel was not particularly welcoming. The first night we were there, we ate dinner at the hotel ( corner of the bar again), the price of a burger and a small portion of meat was extremely high. The presentation of the menu itself not what you expect from a decent hotel. Two tatty A4 paper stapled together was not my idea of a good presentation. All these little details are what makes a hotel exceptional and the Old Swan was not.
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t pay twice.

On check in arrival we were asked to pay for our room again ( already paid online ) to which I doubted myself and actually approved the second payment but then doubled checked my booking. Our room was small & the bed was awful , I know this is an old building but there was around 3” of crossfall on our room and felt like we were in the funhouse at Blackpool. Breakfast was nice and that’s about it.
Stayed 1 night in Mar 2025

6/10 Okay

faye

Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Doreen

Business traveler
Liked: Cleanliness, staff & service
Rather past its sell by date, dated decor & furniture Breakfast very good & staff helpful enough
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old world elegance
Stayed 2 nights in Mar 2025

8/10 Good

Des

Stayed 1 night in Mar 2025

6/10 Okay

Geoffrey

Traveled with partner
My wife and I are 80 . Wife has a spinal injury so the ability to dine where we stay is vital. Booked dinner for 6-30 online at same time as online check in. Upon arrival was told dining was full. No thought given to informing us beforehand. Bad manners which means we will never return.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The historical building. The timeless quality. Helpful staff. Good breakfast. Comfortable bedroom. Look forward to coming back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Iola

Traveled with group
Disliked: Property conditions & facilities
Lovely location. Young staff in restaurant attentive and friendly. Good breakfast. Hotel itself very dated. Needs a complete upgrade. Noisy pipes. Cold bedroom. Price paid does not reflect this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

£12 parking

£12 for parking which was a surprise as I chose this hotel for parking thinking it was part of the hotel and therefore free
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Dated

Looking it's age
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Karla Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good service.
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable clean hotel polite staff close to the centre
Stayed 1 night in Feb 2025

6/10 Okay

Mrs C Silmon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were lovely but the room had issues for us. The heating was pumping out with no means of turning it down, it was daft to have to unplug the TV in order to use the plug & boil a kettle! No plugs near our beds to charge phones.
Stayed 2 nights in Feb 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Great price, good location

Abit of noise outside room being near lift , but room was enormous, building looks amazing , breakfast was okay , very good for price and in a good location , only downfall is having to pay to use there own car park and it’s a bit of a walk
Stayed 1 night in Feb 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful welcoming staff and pleasant atmosphere. A lovely place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Su

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Feb 2025