The Soho Hotel, Firmdale Hotels

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for The Soho Hotel, Firmdale Hotels

Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Lobby
Premium bedding, minibar, in-room safe, individually decorated
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Leicester Square
    ‪6 min walk‬
  • Piccadilly Circus
    ‪7 min walk‬
  • Trafalgar Square
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

Two Bedroom Terrace Suite

  • 3120 sq ft
  • Sleeps 5
  • 1 King Bed

Two Bedroom Soho Suite

  • Sleeps 5
  • 2 King Beds

Three Bedroom Richmond Suite

  • Sleeps 7
  • 3 King Beds

One Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed

One Bedroom Soho Suite

  • Sleeps 3
  • 1 King Bed

Two Bedroom Richmond Suite

  • Sleeps 5
  • 2 King Beds

Luxury Junior Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 4
  • 1 King Bed

Penthouse Suite

  • Sleeps 3
  • 1 King Bed

One Bedroom Penthouse Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

Accessible Luxury Junior Suite

  • Sleeps 3
  • 1 King Bed

One Bedroom Richmond Suite

  • Sleeps 3
  • 1 King Bed

The Soho Residence

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 4
  • 1 King Bed

Luxury Room

  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

London

City center stay.Within a 10-minute walk of this London City Centre hotel, you'll find Leicester Square and Piccadilly Circus. The British Museum and Covent Garden Market are also within half a mile (1 km).

What's nearby

  • Leicester Square - 6 min walk - 0.4 miles
  • Piccadilly Circus - 7 min walk - 0.4 miles
  • The British Museum - 10 min walk - 0.6 miles
  • Trafalgar Square - 11 min walk - 0.6 miles
  • London Eye - 5 min drive - 1.7 miles

Getting around

  • Tottenham Court Road Station - 7 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • London City Airport (LCY) - 50 min drive

Restaurants

  • ‪L'Eto Caffè - ‬3 min walk
  • ‪The Crown & Two Chairmen - ‬1 min walk
  • ‪Soho Theatre - ‬1 min walk
  • ‪Côte - ‬2 min walk
  • ‪Hobson's Fish & Chips - ‬1 min walk

About this property

The Soho Hotel, Firmdale Hotels

Family-friendly 5-star hotel near London Eye
The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury The Soho Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 775 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Soho Hotel, Firmdale Hotels offers 96 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 60 per night)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 per person
  • Nearby parking fee: GBP 60 per night (66 ft away)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

Frequently asked questions

How close is The Soho Hotel, Firmdale Hotels to the airport?

The Soho Hotel, Firmdale Hotels is 10.6 mi (50-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Soho Hotel, Firmdale Hotels?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at The Soho Hotel, Firmdale Hotels on May 25, 2025 start from $622.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Soho Hotel, Firmdale Hotels have an airport shuttle?

Airport shuttle services are not available at The Soho Hotel, Firmdale Hotels.

Does The Soho Hotel, Firmdale Hotels offer free breakfast?

Free breakfast isn’t provided at The Soho Hotel, Firmdale Hotels, but full breakfast is offered for a fee of GBP 28 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Soho Hotel, Firmdale Hotels?

No, there is no casino at this hotel.

What time is check-in at The Soho Hotel, Firmdale Hotels?

Check-in begins at 3 PM.

Is there free parking at The Soho Hotel, Firmdale Hotels?

Free parking is not available at this hotel.

Does The Soho Hotel, Firmdale Hotels have a pool?

The Soho Hotel, Firmdale Hotels does not have a pool.

Does The Soho Hotel, Firmdale Hotels have a restaurant?

The Soho Hotel, Firmdale Hotels is home to Refuel, which features brunch.

Does The Soho Hotel, Firmdale Hotels have a spa?

Pamper yourself with a day at Temple Spa, where you can enjoy facials, body treatments, and massages.

How close is The Soho Hotel, Firmdale Hotels to downtown London?

The Soho Hotel, Firmdale Hotels is 0.5 mi away from London.

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 668 out of 735 reviews
Rating 8 - Good. 54 out of 735 reviews
Rating 6 - Okay. 10 out of 735 reviews
Rating 4 - Poor. 2 out of 735 reviews
Rating 2 - Terrible. 1 out of 735 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Sonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Hotel!

We had a wonderful stay at The Soho Hotel, everything was perfect! We booked a deluxe Junior Suite for a special celebration and also a large table in the hotel's Refuel restaurant for a birthday dinner. The hotel and restaurant staff are wonderful and nothing is too much trouble for them. The rooms and main hotel areas are beautifully designed and every little touch has been considered. The food is also fabulous! Would recommend 100% and we are looking forward to staying there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding - helpful, friendly and professional. Breakfast was great. The decor unique and immaculate Only disappointment was no tea making facilities in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yaron

Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clelia

Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Todd Hamilton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel experience.
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

SHAMIEN, WELWYN

Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly-Ann

Stayed 4 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Just brilliant. Staff were super friendly and helpful. Room was comfortable and quiet. Food and drink spot on.
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great staff and fun atmosphere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly and helpful staff in all service areas, large comfortable rooms and wonderfully located in Soho. Easy walking to many areas.
Stayed 1 night in Sep 2024

10/10 Excellent

maryann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous and the food is wonderful as well. I can’t say enough about the friendly hotel staff. Everyone made me feel so welcome and very helpful with my many questions. It’s impossible to find fault with one single thing. Excellent experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Oğuzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soho was a fantastic area. We either walked where we wanted to go or took a short tube ride (the Elizabeth Line is the way to go; avoid the Central Line, especially on a hot summer day). The hotel was great; great food, the staff was perfect, and our terrace room was the ideal place to eat dinner in the morning. I don't think I'll ever stay anywhere else in London again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024