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The Five Residences Hanoi

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2 indoor pools
View from room
Front of property
Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
343 345 DOI CAN STREET, Hanoi, 10000
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪8 min walk‬
  • Place, West Lake
    ‪11 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Bathroom | Separate tub and shower, hydromassage showerhead, designer toiletries

Deluxe Room

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Grand Premier Room

Grand Premier Room | Premium bedding, pillowtop beds, in-room safe, individually furnished

Grand Premier Room

  • City view
  • 1033 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Premier

Two Bedroom Premier | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Premier

  • 1410 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Superior

Two Bedroom Superior | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Superior

  • City view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • City view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Three Bedroom Premier

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Premier

  • City view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • Sleeps 4
  • Free WiFi

View all photos for Three Bedroom Executive

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Executive

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Hanoi

Ba Dinh stay.Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Embassy of Japan and Embassy of Haiti in Vietnam are also within half a mile (1 km).

What's nearby

  • Embassy of Japan - 5 min walk - 0.3 miles
  • Van Phuc Diplomatic Corps - 5 min walk - 0.3 miles
  • Lotte Center Hanoi - 8 min walk - 0.5 miles
  • West Lake - 11 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Idea Station - Coffee & Networking - ‬5 min walk
  • ‪A Choen Bo Nuoung Than Hoa - ‬4 min walk
  • ‪Ashtray Terracotta - ‬4 min walk
  • ‪Bít tết Ngọc Hiếu 117 Văn Cao - ‬5 min walk
  • ‪Mori - ‬2 min walk

About this property

The Five Residences Hanoi

4.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
As a guest of The Five Residences Hanoi, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2174 square feet (202 square meters) and includes a conference center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury The Five Residences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 116 guestrooms or units
  • Meeting rooms
  • 2174 sq ft of conference space
  • 202 sq m of conference space
  • Buffet breakfast (free)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Five Residences Hanoi offers 116 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Hardwood flooring in room
  • Hospital bed
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 57-inch smart TV with premium cable channels

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel

The Five Residences Hanoi HANOI

The Five Residences Hanoi Hotel HANOI

Frequently asked questions

How close is The Five Residences Hanoi to the airport?

The Five Residences Hanoi is 15 mi (31-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Five Residences Hanoi?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at The Five Residences Hanoi on Jun 3, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Five Residences Hanoi have an airport shuttle?

The Five Residences Hanoi offers an airport shuttle 24 hours a day, for a charge of VND 1000000.00 per vehicle, one-way.

Does The Five Residences Hanoi offer free breakfast?

The Five Residences Hanoi offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at The Five Residences Hanoi?

No, there is no casino at this hotel.

What time is check-in at The Five Residences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Five Residences Hanoi?

This hotel offers free valet parking.

Does The Five Residences Hanoi have a pool?

The Five Residences Hanoi features 2 indoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Five Residences Hanoi have a restaurant?

Yes, there is a restaurant on site.

Does The Five Residences Hanoi have a spa?

Pamper yourself with a day at LEDA Spa, where you can enjoy massages, body treatments, and body wraps.

How close is The Five Residences Hanoi to downtown Hanoi?

The Five Residences Hanoi is 1.5 mi away from Hanoi.

The Five Residences Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joshua

Great stay!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is clean and staff is nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is cleaned and staff is nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Great affluent property - good for big groups
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good option for families
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great services and very attentive!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Louvedor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was wonderful
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ngan Thi Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, big room and clean . I will be back when I go to Hanoi .
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Julie

The staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kiyofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Residence is the most confortable Hotel in Hanoi!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

kim anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ka ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Vikash

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service!
Stayed 11 nights in May 2024
Verified

8/10 Good

Erwin

The property is a little old, need a deep or detailed cleaning. Dryer machine is not drying well, waisting of time to use.
Stayed 2 nights in Dec 2025