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Hanoi Paon Hotel & Spa

4.0 star property
4-star spa hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 9 PM, sun loungers
Reception
Paon Suite | Living area | 39-inch flat-screen TV with cable channels, TV
Rooftop terrace
Day care

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
27 Hang Thung, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room, Balcony

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

Junior Suite, 1 Bedroom, City View (with Bathtub) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Paon Suite

Paon Suite | 1 bedroom, minibar, in-room safe, desk

Paon Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, No Windows

Family Room, No Windows | 1 bedroom, minibar, in-room safe, desk

Family Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Business Double Room

Business Double Room | 1 bedroom, minibar, in-room safe, desk

Business Double Room

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (With Window)

1 bedroom, minibar, in-room safe, desk

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Hanoi

City center stay.A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and a 5-minute walk from Hoan Kiem Lake. The Old Quarter Gallery and Ha Noi Gallery are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Pizza Belga - Hang Be street - ‬2 min walk
  • ‪Chân Gà Rang Muối - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk

About this property

Hanoi Paon Hotel & Spa

4-star spa hotel near Hoan Kiem Lake
Hanoi Paon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hanoi Paon Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hanoi Paon Hotel & Spa was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 51 guestrooms or units
  • 11 levels
  • Built in 2018
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hanoi Paon Hotel & Spa offers 51 air-conditioned accommodations with minibars and safes. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Vietnamese

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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Scooter/moped rentals
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Paon Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 470000 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 380000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 470000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 9 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hanoi Paon Hotel & Spa.

Property is also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Hanoi Paon Hotel & Spa to the airport?

Hanoi Paon Hotel & Spa is 15.6 mi (38-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Paon Hotel & Spa have an airport shuttle?

Hanoi Paon Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 380000 per vehicle, one-way.

Does Hanoi Paon Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Hanoi Paon Hotel & Spa, but continental breakfast is offered for a fee of VND 230000 for adults and VND 115000 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hanoi Paon Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Hanoi Paon Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hanoi Paon Hotel & Spa?

Free parking is not available at this hotel. Valet parking is available for VND 300000 per night.

Does Hanoi Paon Hotel & Spa have a pool?

Hanoi Paon Hotel & Spa features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9 PM.

Does Hanoi Paon Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Paon Hotel & Spa have a spa?

Pamper yourself with a day at Jasmin Spa, where you can enjoy body scrubs, body wraps, and massages.

How close is Hanoi Paon Hotel & Spa to downtown Hanoi?

Hanoi Paon Hotel & Spa is 1 mi away from Hanoi.

Hanoi Paon Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 0 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vasilios

Stayed 3 nights in Mar 2025

10/10 Excellent

JOHNY, WEST JORDAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great location
Stayed 1 night in Feb 2025

8/10 Good

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the best possible area. Staff was very friendly. The room was fresh, clean and bright. Our room Had a separate seating area and a small balcony which was nice to have, but note that not all rooms have this. We specifically rented a room that did. We had a kitchenette as well that we didn’t use but nice to have the option.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Hanoi Paon

Staff very friendly and helpful, hotel services immaculate, will stay again
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the bed was lumpy and uncomfortable, EVERYTHING else about Hanoi Paon was excellent. Our paramount praise goes to the hotel staff from front desk to bell staff. Bell staff ALWAYS were right there to open doors and assist me with my weak hip that makes climbing steps difficult. Bravo to these attentive guys. Our tip paled in comparison to their hard work!
Stayed 7 nights in Jan 2025

8/10 Good

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel lobby. Room was ok, a little lackluster for paying extra.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Kelvin was a stand out star for his customer servive. So polite!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend - Good location

It was a great location. In the old distract, close to the lake and French quarter. My room was on the 5th floor and I didn't hear any traffic at night. Lovely breakfast. Reception (Leo) and bell boy (Kelvin and another guy) all so friendly and welcoming. Would definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly hotel in the Old Quarter, my room was super clean and comfortable and the breakfast was fantastic with views across the city from the restaurant on the roof. Had a great Vietnamese massage in the hotel spa which I would totally recommend. All of the staff went out of their way to make the stay as good as possible. Special thanks to Kelvin the bell hop for always being welcoming and helpful. Top hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City break in hanoi.. nice hotel in old quater.. Staff fruendly and very nice room
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very well located. Staff super friendly. We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay. Rooms are lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Very kind. Good value. Pool is a life saver when it is hot. Breakfast was great and worth the extra money for the convenience of having it as an option.
Stayed 3 nights in Apr 2024

4/10 Poor

Willie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Stayed 1 night in Mar 2024

8/10 Good

Siu Ping Phyl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful. Bell boy is extremely hard working and helpful too. No adverse comments
Stayed 3 nights in Mar 2025

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Phillip Christian Kjær

Stayed 3 nights in Feb 2025

10/10 Excellent

takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

danièle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Accueil excellent, hôtel très bien situé pour visites, chambre très calme et bien entretenu. Le petit dejeuner est copieux et de bonne qualité avec une vue splendide car au sommet de l immeuble. Je recommande
Stayed 1 night in Nov 2024

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble hotel! El servicio maravilloso, las habitaciones con muy buen espacio y excelente ubicación. La terraza es maravillosa y los desayunos ricos.
Stayed 3 nights in Nov 2024

10/10 Excellent

Merete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lars

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisch hotel met aardig en behulpzaam personeel.
Stayed 2 nights in Sep 2024

4/10 Poor

Thanh Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kirjautuessa sisään pyysimme apua skootterin vuokrauksessa ja hotelli pyysi kaksinkertaista vuokraa mitä markkinoilta saa. Edellisessä hotellissa asiaa katsottiin palveluna asiakkaalle. Kerroin mutta hinta ai muuttunut. Otin muualta.
Stayed 3 nights in Aug 2024