10/10 Excellent
CHIYOSHI
Traveled with partner
Jun 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHIYOSHI
Stayed 2 nights in Mar 2025
Silk Hanoi Moment Hotel & Spa
2.5 star property
Hotel near Hoan Kiem Lake in Hanoi
Choose dates to view prices
Photo gallery for Silk Hanoi Moment Hotel & Spa
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Spa
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
- 24/7 front desk
Explore the area
19 Hang Manh - Hoan Kiem, Hanoi, 100000
- Hoan Kiem LakePlace, Hoan Kiem Lake3 min walk
- St. Joseph's Cathedral of HanoiPlace, St. Joseph's Cathedral of Hanoi3 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market7 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)37 min drive
Room options
View all photos for Deluxe Queen Room City View
Deluxe Queen Room City View
- 161 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double King Size Bed
Deluxe Double King Size Bed
- 215 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 215 sq ft
- Sleeps 2
- 2 Large Twin Beds
View all photos for Junior Suite King size bed
Junior Suite King size bed
- 323 sq ft
- 1 bedroom
- City view
- Sleeps 2
- 1 King Bed
View all photos for Executive Family Room With Balcony
Executive Family Room With Balcony
- 344 sq ft
- 1 bedroom
- City view
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Hanoi
Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hang Gai Street and Vietnam National Tuong Theatre are also within half a mile (1 km).
What's nearby
- Hang Gai Street - 3 min walk - 0.2 miles
- Hoan Kiem Lake - 3 min walk - 0.2 miles
- St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
- Hanoi Old Town Night Market - 7 min walk - 0.4 miles
- Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
Getting around
- Hanoi Long Bien Station - 15 min walk
- Noi Bai Intl. Airport (HAN) - 45 min drive
Restaurants
- Bún Chả Đắc Kim - 1 min walk
- Phở Gà Hàng Hòm - 2 min walk
- MẸT Vietnamese restaurant & Vegetarian Food MET 5 - 2 min walk
- Phở bò Lý béo - 2 min walk
- Quoc Huong - 1 min walk
About this property
Silk Hanoi Moment Hotel & Spa
Hotel near Hoan Kiem Lake in Hanoi
Silk Hanoi Moment Hotel & Spa offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Silk Hanoi Moment Hotel & Spa also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Only motorcycle parking is available. A complete renovation of Silk Hanoi Moment Hotel & Spa was completed in September 2023.
Smoking is allowed in designated areas at this Hanoi hotel.
- 1 building
- 20 guestrooms or units
- 7 levels
- Built in 2018
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Television in lobby
- Bellhop
- Elevator
- Smoking in designated areas
- Water dispenser
- Lockers available
Silk Hanoi Moment Hotel & Spa offers 20 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.
This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.
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Property amenities
Family friendly
- Laundry facilities
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour airport pick-up shuttle on request for a surcharge
- Onsite motorcycle parking only
Things to do
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (80 inch wide door)
- Hardwood flooring in public areas
- Hardwood flooring in room
- Lever door handles
- Visual fire alarm
- Well-lit path to entrance
Room amenities
Entertainment
- 32-inch flat-screen TV with cable channels
Bedroom
- Bedsheets provided
- Pillowtop mattress
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Free local calls
- Laptop workspace
- Phone
- Printer
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Silk Hanoi Moment Hotel & Spa
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
- Airport shuttle fee per child: VND 400000 (from 1 to 5 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Silk Hanoi Moment Hotel Spa
Silk Hanoi Moment & Spa Hanoi
Silk Hanoi Moment Hotel & Spa Hotel
Silk Hanoi Moment Hotel & Spa Hanoi
Silk Hanoi Moment Hotel & Spa Hotel Hanoi
Frequently asked questions
How close is Silk Hanoi Moment Hotel & Spa to the airport?
Silk Hanoi Moment Hotel & Spa is 17.8 mi (45-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
Does Silk Hanoi Moment Hotel & Spa have an airport shuttle?
Silk Hanoi Moment Hotel & Spa offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 450000 per vehicle.
Does Silk Hanoi Moment Hotel & Spa offer free breakfast?
Silk Hanoi Moment Hotel & Spa does not offer free breakfast.
Is there a casino at Silk Hanoi Moment Hotel & Spa?
No, there is no casino at this hotel.
What time is check-in at Silk Hanoi Moment Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Silk Hanoi Moment Hotel & Spa?
Free parking is not available at this hotel.
Does Silk Hanoi Moment Hotel & Spa have a pool?
Silk Hanoi Moment Hotel & Spa does not have a pool.
Does Silk Hanoi Moment Hotel & Spa have a spa?
This hotel doesn't have a spa, but it does offer massages, mani/pedis, and body treatments.
How close is Silk Hanoi Moment Hotel & Spa to downtown Hanoi?
Silk Hanoi Moment Hotel & Spa is 0.7 mi away from Hanoi.
Silk Hanoi Moment Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
9.0/10
Cleanliness
10/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Christian, PAPEETE
Apr 17, 2025
Christian
Stayed 1 night in Apr 2025
8/10 Good
CHIYOSHI
Traveled with family
Mar 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, all staff were kind and friendly.
This hotel is very convenient, close to many good restaurants for breakfast and dinner, good beer gardens, good spas, and so on.
Though the stairs are very narrow and a bit difficult to carry the luggage, I love the unique spiral structure of the stairs.
CHIYOSHI
Stayed 2 nights in Mar 2025