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Novotel Suites Hanoi

4.0 star property
Family-friendly 4-star hotel near Indochina Plaza Ha Noi

Choose dates to view prices

Photo gallery for Novotel Suites Hanoi

Exterior
Executive Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Exterior
1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe
3 bars/lounges, rooftop bar, lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Gym

Explore the area

Map
5 Duy Tan Street, Cau Giay, Hanoi
  • Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Vietnam National Convention Center
    ‪3 min drive‬
  • My Dinh National Stadium
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

  • 534 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 2 Bedrooms

  • 775 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Penthouse, 2 Bedrooms

  • 676 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom, Terrace

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom, Terrace

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Indochina Plaza Ha Noi and 2 miles (3 km) of My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 miles (5 km).

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.5 miles
  • Vietnam National Convention Center - 3 min drive - 2.3 miles
  • My Dinh National Stadium - 4 min drive - 1.9 miles
  • Ho Chi Minh Mausoleum - 7 min drive - 3.9 miles
  • Hoan Kiem Lake - 10 min drive - 5.0 miles

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Family-friendly 4-star hotel near Indochina Plaza Ha Noi
Novotel Suites Hanoi offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 151 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 94 reviews
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The price is $82
Jul 12 - Jul 13
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

How close is Novotel Suites Hanoi to the airport?

Novotel Suites Hanoi is 16.2 mi (34-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Suites Hanoi?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on Jul 1, 2025 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Suites Hanoi have an airport shuttle?

Novotel Suites Hanoi offers an airport shuttle 24 hours a day, on request, for a charge of VND 1150000 per vehicle, one-way.

Does Novotel Suites Hanoi offer free breakfast?

Free breakfast isn’t provided at Novotel Suites Hanoi, but buffet breakfast is offered for a fee of VND 520000 for adults and VND 260000 for children. It's available on weekdays from 6:00 AM to 9:30 AM and weekends from 6:00 AM to 10:00 AM.

Is there a casino at Novotel Suites Hanoi?

No, there is no casino at this hotel.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Suites Hanoi?

This hotel offers free self parking.

Does Novotel Suites Hanoi have a pool?

Novotel Suites Hanoi features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Novotel Suites Hanoi have a restaurant?

Novotel Suites Hanoi is home to Food Exchange, which features local and international cuisine.

Does Novotel Suites Hanoi have a spa?

There are no spa services available at this hotel.

How close is Novotel Suites Hanoi to downtown Hanoi?

Novotel Suites Hanoi is 3.5 mi away from Hanoi.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 223 reviews
Rating 8 - Good. 79 out of 223 reviews
Rating 6 - Okay. 9 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eunkyung Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

AIK KONG

Traveled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

8/10 Good

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024

8/10 Good

Trinh Anh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

8/10 Good

Seok Leng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Suhas

Stayed 1 night in Apr 2024

10/10 Excellent

KENJI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
Stayed 3 nights in Apr 2024

10/10 Excellent

Alabhya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Sengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Yong Boon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023

8/10 Good

Seok Leng

Stayed 2 nights in Apr 2023

10/10 Excellent

Kumar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service

Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

2/10 Terrible

Kanniphat

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often whenever I visit for business meeting
Stayed 4 nights in Feb 2020

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019