8/10 Good
Anh Tuan
May 31, 2025
Liked: Cleanliness, room comfort
Anh Tuan
Stayed 3 nights in May 2025
Entire apartment
Muse Hanoi Serenity Suites
Property class: 3
3-star apartment near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Muse Hanoi Serenity Suites
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Kitchen
- Washer
- Free WiFi
- Air conditioning
- Housekeeping
Explore the area
215 Giang Vo, Hanoi, 11110
- US EmbassyPlace, US Embassy7 min walk
- Lotte Center HanoiPlace, Lotte Center Hanoi17 min walk
- Temple of LiteraturePlace, Temple of Literature20 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)36 min drive
Room options
View all photos for Studio, 1 Queen Bed, City View
Studio, 1 Queen Bed, City View
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Apartment, 1 Bedroom, City View
Deluxe Apartment, 1 Bedroom, City View
- City view
- 431 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Family Room
Family Room
- 700 sq ft
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
View all photos for Studio Apartment
Studio Apartment
- Sleeps 2
View all photos for One-Bedroom Apartment - Balcony
One-Bedroom Apartment - Balcony
- Sleeps 2
View all photos for Standard
Standard
- Sleeps 2
View all photos for Superior Family Room
Superior Family Room
- Sleeps 4
View all photos for Standard Apartment
Standard Apartment
- Sleeps 2
Deluxe One-Bedroom Apartment With City View
- Sleeps 2
Two-Bedroom Apartment
- Sleeps 4
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About the neighborhood
Hanoi
Dong Da stay.Within a 15-minute walk of this Dong Da apartment, you'll find US Embassy and Van Phuc Diplomatic Corps. Also, Embassy of the Republic of the Union of Myanmar is within half a mile (1 km) and Embassy of Brunei Darussalam is within 2 miles (3 km).
What's nearby
- US Embassy - 7 min walk - 0.4 miles
- Van Phuc Diplomatic Corps - 8 min walk - 0.5 miles
- Embassy of Japan - 15 min walk - 0.8 miles
- Lotte Center Hanoi - 17 min walk - 0.9 miles
- Temple of Literature - 20 min walk - 1.1 miles
Getting around
- Hanoi Railway Station - 10 min drive
- Noi Bai Intl. Airport (HAN) - 38 min drive
Restaurants
- Bít Tết Ngon - 2 min walk
- Sữa Dê Hương Sơn - 3 min walk
- Cuon and Roll - 3 min walk
- Bún Thang Giảng Võ - 2 min walk
- Vua Chả Cá 269 Giảng Võ - 1 min walk
About this property
Muse Hanoi Serenity Suites
3-star apartment near Hoan Kiem Lake
As a guest of Muse Hanoi Serenity Suites, you'll find tour/ticket assistance, laundry facilities, and express check-in. Public spaces have free WiFi. Muse Hanoi Serenity Suites also features express check-out and an elevator.
This 3-star Hanoi apartment is smoke free.
- 16 guestrooms or units
- Self-service laundry
- Front desk (limited hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Tour and ticket information
- Elevator
- No smoking on site
Muse Hanoi Serenity Suites offers 16 air-conditioned accommodations with complimentary bottled water and rice cookers. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 45-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Paper towels
- Refrigerator
- Rice cooker
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 45-inch LCD TV with digital channels
Laundry
- Laundry facilities
- Washing machine
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- Elevator (35 inch wide door)
- Smoking not allowed
Services and conveniences
- Blackout drapes
- Daily housekeeping
- Free bottled water
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 16 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
- Pets and service animals are not allowed at Muse Hanoi Serenity Suites
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash Breakage deposit: VND 1000000 per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Muse Hanoi Serenity Suites Hanoi
Muse Hanoi Serenity Suites Apartment
Muse Hanoi Serenity Suites Apartment Hanoi
Frequently asked questions
How close is Muse Hanoi Serenity Suites to the airport?
Muse Hanoi Serenity Suites is 16.2 mi (38-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
Does Muse Hanoi Serenity Suites have an airport shuttle?
Airport shuttle services are not available at Muse Hanoi Serenity Suites.
Does Muse Hanoi Serenity Suites offer free breakfast?
Muse Hanoi Serenity Suites does not offer free breakfast.
Is there a casino at Muse Hanoi Serenity Suites?
No, there is no casino at this apartment.
What time is check-in at Muse Hanoi Serenity Suites?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
Is there free parking at Muse Hanoi Serenity Suites?
Free parking is not available at this apartment.
Does Muse Hanoi Serenity Suites have a pool?
Muse Hanoi Serenity Suites does not have a pool.
Does Muse Hanoi Serenity Suites have a spa?
There are no spa services available at this apartment.
How close is Muse Hanoi Serenity Suites to downtown Hanoi?
Muse Hanoi Serenity Suites is 1.3 mi away from Hanoi.
Muse Hanoi Serenity Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 2 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
8.0/10
Cleanliness
Reviews
8/10 Good
manh tien
Dec 20, 2024
Liked: Cleanliness, room comfort
điều hòa để chiều nóng thì bật lên hơi lâu
manh tien
Stayed 1 night in Dec 2024