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Aparthotel

Lotte The Residence

4.0 star property
4-star spa aparthotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Lotte The Residence

Outdoor pool, sun loungers
Restaurant
2 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout drapes
Interior
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Breakfast available
  • Pool
  • Kitchen

Explore the area

View in a map
54 Lieu Giai, Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, West Lake
    ‪20 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Bedroom Apartment

  • 689 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout drapes

2 Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds | 2 bedrooms, in-room safe, desk, blackout drapes

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Hanoi

Ba Dinh stay.With a stay at this Ba Dinh aparthotel, you'll be steps from Lotte Center Hanoi and Embassy of the Republic of Korea. Australian Embassy and Thu Le Park are also within half a mile (1 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.1 miles
  • Embassy of Japan - 2 min walk - 0.1 miles
  • West Lake - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 6 min drive - 1.6 miles
  • Hoan Kiem Lake - 10 min drive - 2.8 miles

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Starbucks Vincom Metropolis Liễu Giai - ‬3 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk

About this property

Lotte The Residence

4-star spa aparthotel near Hoan Kiem Lake
Lotte The Residence offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a library are also featured at the business-friendly Lotte The Residence. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 1 building
  • 258 guestrooms or units
  • 65 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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  • Hot Tub
  • Spa
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Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 450000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. At check-in, guests must provide a record of full COVID-19 vaccination.

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

How close is Lotte The Residence to the airport?

Lotte The Residence is 15 mi (31-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Lotte The Residence have an airport shuttle?

Airport shuttle services are not available at Lotte The Residence.

Does Lotte The Residence offer free breakfast?

Free breakfast isn’t provided at Lotte The Residence, but full breakfast is offered for a fee of VND 450000 per person. It's available every day from 6 AM to 10:00 AM.

Is there a casino at Lotte The Residence?

No, there is no casino at this aparthotel.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Lotte The Residence?

This aparthotel offers free self parking and valet parking.

Does Lotte The Residence have a pool?

Lotte The Residence features an outdoor pool and a children's pool.

Does Lotte The Residence have a restaurant?

Yes, there is a restaurant on site.

Does Lotte The Residence have a spa?

This aparthotel has a spa, which features massages.

How close is Lotte The Residence to downtown Hanoi?

Lotte The Residence is 1.8 mi away from Hanoi.

Reviews

Lotte The Residence Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 143 reviews
Rating 8 - Good. 28 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hyuk

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Wee Keong, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do around and within
Stayed 3 nights in Mar 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tai sup

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Fasel

Liked: Room comfort

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy, County of Grande Prairie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wee Keong, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Peng Guan

Business traveler
Liked: Cleanliness, room comfort

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023

10/10 Excellent

KEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ranson

Business traveler
Liked: Cleanliness, room comfort

Great Urban View

Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Stayed 5 nights in Feb 2023

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Soomvi

Stayed 12 nights in Oct 2022

10/10 Excellent

ChinChye, Singapore

Stayed 2 nights in Sep 2022

10/10 Excellent

wacharee

Liked: Cleanliness, room comfort

So happy we picked this place…

Was an incredibly find. The property sits atop of a mall and market. The staff was amazing - Ding at first floor lobby was super nice and helpful. Having a washer and dryer for our 11 nights stay was a plus.
Stayed 10 nights in May 2022

10/10 Excellent

Minh Du

Liked: Cleanliness, room comfort

很好的地方

很棒的位置，設備還不錯，早餐種類很多。滿意。以後到河內還會再住這裡
Stayed 2 nights in Jul 2020