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Heritage Ham Long Hotel & Spa

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Heritage Ham Long Hotel & Spa

Lobby sitting area
Property video
Heritage Room | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
Heritage Room | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board

Junior Room No Window.

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room with Internal Window

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Premier Room Open Window

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room City View

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board

Kitchen Studio Open Window

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Balcony Deluxe Room City View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, desk, iron/ironing board

Heritage Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Suite with Living Room Open Window

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board

Executive Suite City View

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE INTERNAL WINDOW

Minibar, in-room safe, desk, iron/ironing board

DELUXE INTERNAL WINDOW

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, iron/ironing board

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM NO WINDOW

Minibar, in-room safe, desk, iron/ironing board

JUNIOR ROOM NO WINDOW

  • Sleeps 2

View all photos for STUDIO KITCHEN OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

STUDIO KITCHEN OPEN WINDOW

  • Sleeps 2

View all photos for PREMIER OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

PREMIER OPEN WINDOW

  • Sleeps 2

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE CITY VIEW

Minibar, in-room safe, desk, iron/ironing board

PREMIUM DELUXE CITY VIEW

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, iron/ironing board

ROOM WITH BALCONY

  • Sleeps 2

View all photos for SUITE WITH LIVING ROOM OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

SUITE WITH LIVING ROOM OPEN WINDOW

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

View all photos for Executive Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

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Hoan Kiem
  • Parking included
  • Free WiFi
  • Restaurant
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4.3 out of 5, Excellent, 367 reviews
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The price is $77
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Total with taxes and fees
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About the neighborhood

Hanoi

Heart of Hanoi.Within a 15-minute walk of this Hoan Kiem hotel, you'll find Hoan Kiem Lake and Hanoi Opera House. Hom Market and Vietnam Women's Museum are also within half a mile (1 km).

What's nearby

  • Vietnam Women's Museum - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hoa Lo Prison Museum - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa - ‬3 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Bếp Quán - ‬1 min walk

About this property

Heritage Ham Long Hotel & Spa

5-star luxury hotel near Hoan Kiem Lake
Heritage Ham Long Hotel & Spa offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 550 square feet (51 square meters) and includes a conference center. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heritage Ham Long Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Ham Long Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Heritage Ham Long Hotel & Spa to the airport?

Heritage Ham Long Hotel & Spa is 16.7 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on Feb 24, 2026 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Ham Long Hotel & Spa have an airport shuttle?

Heritage Ham Long Hotel & Spa offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 500000 per vehicle.

Does Heritage Ham Long Hotel & Spa offer free breakfast?

Heritage Ham Long Hotel & Spa offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Heritage Ham Long Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Heritage Ham Long Hotel & Spa?

Free parking is not available at this hotel.

Does Heritage Ham Long Hotel & Spa have a pool?

Heritage Ham Long Hotel & Spa features an outdoor pool.

Does Heritage Ham Long Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does Heritage Ham Long Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer Swedish massages, reflexology, and facials.

How close is Heritage Ham Long Hotel & Spa to downtown Hanoi?

Heritage Ham Long Hotel & Spa is 1.3 mi away from Hanoi.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Uyen

Stayed 1 night in Nov 2025

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat
Stayed 6 nights in Oct 2025

10/10 Excellent

Laavaniya

Stayed 2 nights in Oct 2025

10/10 Excellent

Maik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommende Mitarbeiter, eine komfortable Zimmerausstattung (super bequemes Bett und geräumiges Bad), ein kleiner aber feiner Pool mit spektakulärer Aussicht, eine ideale Lage ( alles ist gut zu Fuß zu erreichen, trotzdem ist es im Hotel ruhig und entspannt ), … Unser Aufenthalt war perfekt, und falls wir noch einmal nach Hanoi kommen, werden wir auf jeden Fall wieder hier wohnen.
Stayed 8 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marte-Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss out on this new gem in Hanoi!

All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025