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Hanoi Sena Hotel & Travel

2.5 star property
Hotel near Hoan Kiem Lake in Hanoi

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Photo gallery for Hanoi Sena Hotel & Travel

Reception
Premium bedding, down comforters, memory foam beds, minibar
Executive Double Room | Premium bedding, down comforters, memory foam beds, minibar
Reception
Premium bedding, down comforters, memory foam beds, minibar

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
3A Pho Hang Hom,Hoan Kiem,Hanoi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, memory foam beds, minibar

Executive Double Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Junior Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Family Triple Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Premium bedding, down comforters, memory foam beds, minibar

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Family Triple Room

  • Sleeps 3

Junior Double Room

  • Sleeps 2

View all photos for Deluxe Hearing Accessible Double Room Window

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Hearing Accessible Double Room Window

  • Sleeps 2

View all photos for Superior Double Or Twin Room （No Window）

Premium bedding, down comforters, memory foam beds, minibar

Superior Double Or Twin Room （No Window）

  • Sleeps 2

View all photos for Family Suite Room Balcony

Premium bedding, down comforters, memory foam beds, minibar

Family Suite Room Balcony

  • Sleeps 4

Family Quadruple Room

  • Sleeps 4

View all photos for Executive Double Room

Premium bedding, down comforters, memory foam beds, minibar

Executive Double Room

  • Sleeps 2

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About the neighborhood

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Gai Street and Dong Kinh Nghia Thuc Square are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Dong Xuan Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk

About this property

Hanoi Sena Hotel & Travel

Hotel near Hoan Kiem Lake in Hanoi
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Sena Hotel & Travel.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 50 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
Hanoi Sena Hotel & Travel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Hanoi Sena & Travel Hanoi
Hanoi Sena Hotel & Travel Hotel
Hanoi Sena Hotel & Travel Hanoi
Hanoi Sena Hotel & Travel Hotel Hanoi

Frequently asked questions

How close is Hanoi Sena Hotel & Travel to the airport?

Hanoi Sena Hotel & Travel is 17.7 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Sena Hotel & Travel have an airport shuttle?

Airport shuttle services are not available at Hanoi Sena Hotel & Travel.

Does Hanoi Sena Hotel & Travel offer free breakfast?

Hanoi Sena Hotel & Travel does not offer free breakfast.

Is there a casino at Hanoi Sena Hotel & Travel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Sena Hotel & Travel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hanoi Sena Hotel & Travel?

Free parking is not available at this hotel.

Does Hanoi Sena Hotel & Travel have a pool?

Hanoi Sena Hotel & Travel does not have a pool.

Does Hanoi Sena Hotel & Travel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Sena Hotel & Travel to downtown Hanoi?

Hanoi Sena Hotel & Travel is 0.6 mi away from Hanoi.

Reviews

Hanoi Sena Hotel & Travel Reviews

4.8

6.4/10

Cleanliness

5.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 4 out of 9 reviews

Reviews

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a big joke. At the arrival no room available. Relocation in another hotel in the same street ( lucky 2) but the hotel was so bad !! The picture of the property are fake. Not recomendable at all
Stayed 2 nights in Mar 2024

2/10 Terrible

Keith

Disliked: Staff & service, amenities, property conditions & facilities
Issues from the moment we got there with the reservation. Room description on Expedia not accurate. NOT memory foam mattress. Felt more like a board. The staff were mostly unattending and more interested in their phones. Overall our worst hotel experience in Vietnam. Stay away!

2/10 Terrible

Keith

Disliked: Staff & service, amenities
Messed our reservation with 4 rooms. Sent us to another hotel with terrible rooms and then had to load everything back up and return the next day. Then had to move rooms again. Hardly even an apology. This place isn’t managed at all and is the worst of the many places I have ever stayed in the old quarter. Run for your life!!
Stayed 4 nights in Mar 2024

2/10 Terrible

lisa

Traveled with partner
Disliked: Staff & service
Booked and paid for this a few weeks before arrival getting a good deal. No room available on our arrival, they tried putting us in a substandard spot that reeked of smoke saying it was the same hotel! They must think we are stupid. Receptionist wasn't bothered (we found out it happens all the time) he just said we can get a refund if we want from expedia. Err no, i want the hotel room i paid for. Eventually got a hotel that was part of their group that was fine. Out of interest we asked about booking an extra night at the one we stayed in, they told us they were full. Guess what...rooms available online via expedia. Reported to expedia so it doesn't happen to others but they weren't interested. Will be wary of using expedia now.
Stayed 4 nights in Mar 2024

10/10 Excellent

hafizszul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Near to town, easy public access. Will repeat again in future
Stayed 1 night in Dec 2023

6/10 Okay

SEUNGJUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Olga

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no se parecen en nada a la realidad
Stayed 4 nights in Apr 2024

6/10 Okay

Say Huat

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024