2/10 Terrible
Thao
Traveled with family
Nov 22, 2023
Disliked: Cleanliness, room comfort
Thao
Stayed 2 nights in Nov 2023
Aparthotel
HANZ LUX Hotel & Apartment Hanoi
Property class: 3.5
3.5-star aparthotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for HANZ LUX Hotel & Apartment Hanoi
Reviews
2.02.0 out of 10
Popular amenities
- Kitchen
- Parking included
- Free WiFi
- 24/7 front desk
Explore the area
29 Nam Trang, Truc Bach, Ba Dinh, Hanoi, Hanoi, 100000
- West LakePlace, West Lake1 min walk
- Dong Xuan MarketPlace, Dong Xuan Market17 min walk
- Ho Chi Minh MausoleumPlace, Ho Chi Minh Mausoleum18 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)34 min drive
Room options
View all photos for Comfort Apartment, 1 Queen Bed, Kitchen, Lakeside
Comfort Apartment, 1 Queen Bed, Kitchen, Lakeside
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Premier Apartment, 1 Queen Bed, Kitchen, Lakeside
Premier Apartment, 1 Queen Bed, Kitchen, Lakeside
- Lake view
- 431 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Hanoi
Ba Dinh stay.Within a 15-minute walk of this Ba Dinh aparthotel, you'll find West Lake and Tran Quoc Pagoda. Hoan Kiem Lake and Quan Thanh Temple are also within 2 miles (3 km).
What's nearby
- West Lake - 1 min walk - 0.1 miles
- Dong Xuan Market - 17 min walk - 0.9 miles
- Ho Chi Minh Mausoleum - 18 min walk - 1.0 mile
- Hoan Kiem Lake - 6 min drive - 1.7 miles
- Hanoi Old Town Night Market - 6 min drive - 1.7 miles
Getting around
- Hanoi Long Bien Station - 7 min drive
- Noi Bai Intl. Airport (HAN) - 36 min drive
Restaurants
- Phở Cuốn 31 - 1 min walk
- Hanoi Shouten - Coffee - 1 min walk
- Hermanos Cafe Coffee CF - 1 min walk
- Phở Cuốn Hương Mai - 1 min walk
- Phở Cuốn Chinh Thắng - 2 min walk
About this property
HANZ LUX Hotel & Apartment Hanoi
3.5-star aparthotel near Hoan Kiem Lake
Self parking is free.
- 50 guestrooms or units
- Front desk (24 hours)
HANZ LUX Hotel & Apartment Hanoi offers 50 accommodations. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Accommodations at this 3.5-star aparthotel have kitchenettes with separate dining areas, cookware/dishes/utensils, and rice cookers. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
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Property amenities
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Kitchenette
- Cookware, dishware, and utensils
- Microwave
- Mini-fridge
- Paper towels
- Rice cooker
Bedrooms
- Bedroom
Living spaces
- Separate dining area
- Separate sitting area
Work spaces
- Laptop workspace
Pets
- No pets allowed
Suitability/Accessibility
- No elevator
Services and conveniences
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (on request)
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 50 units
- Bed sheets changed on request
- Cleaning products are eco-friendly
- Housekeeping (on request)
- Individual decor
- Individual furnishings
- Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.
Property Registration Number 0317172061
Property is also known as
Hanz Lux & Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Aparthotel
HANZ LUX Hotel & Apartment Hanoi Aparthotel Hanoi
Frequently asked questions
How close is HANZ LUX Hotel & Apartment Hanoi to the airport?
HANZ LUX Hotel & Apartment Hanoi is 14.5 mi (36-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
Does HANZ LUX Hotel & Apartment Hanoi have an airport shuttle?
Airport shuttle services are not available at HANZ LUX Hotel & Apartment Hanoi.
Does HANZ LUX Hotel & Apartment Hanoi offer free breakfast?
HANZ LUX Hotel & Apartment Hanoi does not offer free breakfast.
Is there a casino at HANZ LUX Hotel & Apartment Hanoi?
No, there is no casino at this aparthotel.
What time is check-in at HANZ LUX Hotel & Apartment Hanoi?
Check-in start time: 2:00 PM; Check-in end time: 7:30 PM.
Is there free parking at HANZ LUX Hotel & Apartment Hanoi?
This aparthotel offers free self parking.
Does HANZ LUX Hotel & Apartment Hanoi have a pool?
HANZ LUX Hotel & Apartment Hanoi does not have a pool.
Does HANZ LUX Hotel & Apartment Hanoi have a spa?
There are no spa services available at this aparthotel.
How close is HANZ LUX Hotel & Apartment Hanoi to downtown Hanoi?
HANZ LUX Hotel & Apartment Hanoi is 0.7 mi away from Hanoi.
HANZ LUX Hotel & Apartment Hanoi Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
2.0/10
Cleanliness
Reviews
2/10 Terrible
Thao
Nov 20, 2023
Disliked: Cleanliness, room comfort
Cancellation of without notice!!!
We booked four rooms at this hotel a few months before our trip. When we showed up at the hotel, they didn’t have our reservations. There was no communication from the hotel to inform us of the change or cancellation. We have booked with hotels.com over 15 years and this was the first time this happened. We are very unhappy with this incident. Also, we had pay for one of the rooms upfront but we don’t know if we could get a refund.
Thao
Stayed 2 nights in Nov 2023