See all properties
Save

Grand Cititel Hanoi Hotel & Spa

4.0 star property
4-star hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Superior Double Room | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Reception
Grand Deluxe Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

View all photos for Suite City View Room

Suite City View Room | Premium bedding, pillowtop beds, in-room safe, desk

Suite City View Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, pillowtop beds, in-room safe, desk

Grand Deluxe Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room

Suite Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Suite Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Room
Splendid Star Grand Hotel & Spa
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (873)
The price is $40
per night
$45 total
includes taxes & fees
May 16 - May 17
Splendid Star Grand Hotel & Spa

About the neighborhood

Hanoi

Central Hanoi getaway .Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Opera House and Thang Long Water Puppet Theatre. Ly Thai To Park and Vietnam Revolution Museum are also within half a mile (1 km).

What's nearby

  • Hanoi Opera House - 5 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • Dong Xuan Market - 2 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Thai Holdings Tông Đản - 1 min walk
  • Cafe Muối - 1 min walk
  • Mom's Juice Bar số 5 ngô quyền - 2 min walk
  • Thưởng Trà - 2 min walk
  • Vạn Hoa Chuơng Duơng Độ - 5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

4-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Cititel Hanoi Hotel & Spa.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 98 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Cititel Hanoi Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Grand Cititel Hanoi Hotel & Spa to the airport?

Grand Cititel Hanoi Hotel & Spa is 16 mi (23-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on May 5, 2024 start from $37.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Cititel Hanoi Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Cititel Hanoi Hotel & Spa.

Does Grand Cititel Hanoi Hotel & Spa offer free breakfast?

Grand Cititel Hanoi Hotel & Spa does not offer free breakfast.

Is there a casino at Grand Cititel Hanoi Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Cititel Hanoi Hotel & Spa?

Check-in begins at 2 PM.

Is there free parking at Grand Cititel Hanoi Hotel & Spa?

Free parking is not available at this hotel.

Does Grand Cititel Hanoi Hotel & Spa have a pool?

Grand Cititel Hanoi Hotel & Spa does not have a pool.

Does Grand Cititel Hanoi Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Grand Cititel Hanoi Hotel & Spa have a spa?

There are no spa services available at this hotel.

How close is Grand Cititel Hanoi Hotel & Spa to downtown Hanoi?

Grand Cititel Hanoi Hotel & Spa is 1.3 mi away from Hanoi.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 146 reviews" "
Rating 8 - Good. 12 out of 146 reviews" "
Rating 6 - Okay. 6 out of 146 reviews" "
Rating 4 - Poor. 2 out of 146 reviews" "
Rating 2 - Terrible. 3 out of 146 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent modern hotel, with the high international standards. It's right outside the old quarter, which means in 10 minutes walk, you can easily get there, but you can avoid the mess. I've stayed before in other old quarter hotels (highly ranked in Expedia) and I was disappointed. This hotel offer what it promises, no disappointment. I've been in Hanoi for tourism, but I would also recommend it as business hotel.
Stayed 7 nights in Nov 2023

2/10 Terrible

James

my booking was not found despite Expedia confirmed all ok via phone. the interface system between you and the hotel has a huge problem and cause much inconvenience to guests.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
False advertising - no fitness center
This hotel is moderately expensive for Hanoi, and was recently renovated but if you look closely at the details you'll see shoddy, rushed and poor workmanship. What was more frustrating is the lack of a fitness center despite what is listed online/on aggregator sites like Hotels.com, and what the staff were instructed to tell clients (that there is a fitness center on the third floor, but that it's currently unavailable - a tour of the third floor will reveal that there is nothing but guest rooms). Overall, the stay fell short of expectations, and if I were to pay for a "nicer" hotel in Hanoi again, I would definitely go elsewhere.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and friendly staff. Breakfast are OK but will be better if have more variety. Room acoustic not fantastic
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very courteous and helpful. Building is 6 months old, despite having a big sign on the main road, the building is located behind a few buildings. Rooms are abit small and has some new construction smell. Breakfast is tasty.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and comfortable rooms and helpful staff. Thanks
Stayed 2 nights in Nov 2018

8/10 Good

Davy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Yee Tsam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, hotel is quite and clear
Stayed 1 night in Nov 2023

8/10 Good

Naotaka

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
旧市街など歩いていける距離にあって便利です。
Stayed 2 nights in Feb 2023

4/10 Poor

Akihito

Stayed 1 night in Jan 2023