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"Did not like not having no type of security to the place!! Parking lot very dark at night!! Workers not very friendly!! This would be my last place to ... " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

Hotel near Alabama Gulf Coast Zoo in Gulf Shores

City center stay

You'll find Alabama Gulf Coast Zoo and Gulf Shores Golf Club within 3 miles (5 km) of this hotel. Gulf State Park and Waterville USA are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. Luggage storage and a safe deposit box are also provided.

Free Internet, satellite TV

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$184* Per night/room Jul 18 - Jul 19

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Gulf Shores ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Gulf Shores

Everyone (14) Couples (2) Family (4)
3 out of 5
Did not like not having no type of security to the place!! Parking lot very dark at night!! Workers not very friendly!! This would be my last place to pick to stay again not at all what I expected for a hotel!!

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 7, 2021 by Carla - Front Office Manager

I am saddened to hear that you experienced unfriendly staff during your stay. Since the review is anonymous, I cannot go back and do any research of your reservation. I would love to be able to coach my team on how to properly display an attitude of hospitality with all of our guests.

5 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Carla - Front Office Manager

Thank you for this review!!!

3 out of 5
The pool was clean! The parking lot and landscaping was well maintained. The staff were nice and friendly. They are doing construction next door but it was not loud. The airport is close but the only time I heard the airport was while in the pool. The breakfast was “grab and go” a jimmy Dean sandwich and a muffin and juice which was disappointing. The location is nice as you’re on the outskirts of gulf shores and foley is close too- so food and attractions are not far. My main complaints are a funky damp smell, small rooms. Just kinda dingy. But I didn’t see any bugs or feel like it was dirty. Just needs some updating is all!

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Carla - Front Office Manager

We welcome all feedback, both good and bad. So, I’d first like to thank you for this most honest review. One of the main ways that we can increase our guest satisfaction is with reviews like this! We hope that you’ll give us another chance in the future to show you such improvements.

1 out of 5
First of all, Travelocity told me I was booking a room for $70 per night. It ended up being $89 per night instead. The key cards had to be rekeyed to our room no less than 6 times. I understand covid conditions, but if the maid can put new towels in the room she can refill coffee packets as well. Also, the pool had not been serviced. Was pretty cloudy - I wouldn't swim in it. The room smelled slightly moldy, which didn't surprise me when I saw the laundry room. It smelled so bad I wouldn't have been surprised to see mold growing on the walls.

Posted by , from Alabama on Sep 14, 2020

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Comment from Hotel Management

Oct 13, 2020 by tp

Thank you for your review.

4 out of 5
The room was rather small but over all nice stay. The hallways could use a little updating. There were no elevators stairs only

Posted by , from Gulf shores al on Jul 28, 2020

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Comment from Hotel Management

Jul 29, 2020 by Front Desk

Thank you for taking the time to leave us this review! We hope to see you again in the future.

3 out of 5
It was ok, nothing really stood out... I didn’t like the fact that they didn’t serve breakfast nor did they give a discount for not serving breakfast

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 4, 2020 by Front Desk

We are so very sorry that due to the Covid-19 we are unable to serve breakfast at this time. We hope to be back to "normal" soon.

4 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by TP

Thank you for your positive feedback. We hope to see you again soon.

4 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Mar 4, 2020 by Carla - Front Desk

Thanks for staying with us!

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by GM

Thanks!

3 out of 5
property and area very nice. friendly and helpful staff. pool had too many kids, water was mirky. we would not get in pool breakfast was good with nice variety.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by tp

Thank you so much for your review!

About the Microtel Inn & Suites by Wyndham Gulf Shores

Location 3600 Gulf Shores Parkway, Gulf Shores, AL 36542

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Microtel Inn & Suites by Wyndham Gulf Shores also features an outdoor pool, laundry facilities, and a front desk safe. Free self parking is available. This Gulf Shores hotel is smoke free.

  • 125 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2006
  • To-go breakfast (free)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Pensacola Intl. Airport (PNS) (63.8 km / 39.6 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Gulf Shores offers 125 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Gulf Shores hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 6
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Gulf Shores
  • Microtel Inn Wyndham Gulf Shores
  • Microtel Inn Wyndham Motel Gulf Shores
  • Microtel Inn Wyndham Gulf Shores Motel
  • Microtel Hotel Gulf Shores
  • Microtel Gulf Shores
  • Gulf Shores Microtel Inn
  • Microtel Inn Wyndham Gulf Shores Hotel
  • Microtel Inn Suites by Wyndham Gulf Shores
  • Microtel Inn & Suites by Wyndham Gulf Shores Hotel
  • Microtel Inn & Suites by Wyndham Gulf Shores Gulf Shores
  • Microtel Inn & Suites by Wyndham Gulf Shores Hotel Gulf Shores

You should know

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.