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DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period

4.5 star property
4.5-star luxury hotel near Beijing Road Pedestrian Street

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period

Outdoor pool, pool umbrellas, sun loungers
Property video
King, Executive Room, Club Lounge Access | View from room
King, Deluxe Room | View from room
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Parking included

Explore the area

View in a map
391 Dongfeng Rd Yuexiu District, Guangzhou, Guangdong, 510030
  • Beijing Road Pedestrian Street
    ‪9 min walk‬
  • Haizhu Wholesale Market
    ‪3 min drive‬
  • Shangxiajiu Pedestrian Street
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Room, 1 King Bed (Guest)

1 bedroom, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

King, Deluxe Room | View from room

King, Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Junior Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

King, Junior Suite, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Business Lounge Access

1 bedroom, premium bedding, in-room safe, desk

King, Executive Suite, Business Lounge Access

  • 990 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Room, Business Lounge Access

King, Executive Room, Club Lounge Access | 1 bedroom, premium bedding, in-room safe, desk

King, Executive Room, Business Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, Accessible

1 bedroom, premium bedding, in-room safe, desk

Basic Room, Accessible

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room (Guest)

Basic Twin Room (Guest) | 1 bedroom, premium bedding, in-room safe, desk

Basic Twin Room (Guest)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Business Lounge Access

Executive Room, 2 Twin Beds, Club Lounge Access | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Twin Beds, Business Lounge Access

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 4090 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

  • Sleeps 3

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Family-friendly Room

1 bedroom, premium bedding, in-room safe, desk

Family-friendly Room

  • Sleeps 2

View all photos for Katuri Themed King Room

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Katuri Themed King Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for DoubleTree Twin Room

1 bedroom, premium bedding, in-room safe, desk

DoubleTree Twin Room

  • Sleeps 2

View all photos for DoubleTree Double Room

1 bedroom, premium bedding, in-room safe, desk

DoubleTree Double Room

  • Sleeps 2

View all photos for Handicapped-friendly Room

1 bedroom, premium bedding, in-room safe, desk

Handicapped-friendly Room

  • Sleeps 2

View all photos for Deluxe View King Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe View King Room

  • Sleeps 2

View all photos for Executive Room (2 Beds)

1 bedroom, premium bedding, in-room safe, desk

Executive Room (2 Beds)

  • Sleeps 2

View all photos for Nice View Twin Room

1 bedroom, premium bedding, in-room safe, desk

Nice View Twin Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

  • Sleeps 2

View all photos for DoubleTree Pet Friendly King Bed Room

1 bedroom, premium bedding, in-room safe, desk

DoubleTree Pet Friendly King Bed Room

  • Sleeps 2

View all photos for Katuri Themed Suit Room

1 bedroom, premium bedding, in-room safe, desk

Katuri Themed Suit Room

  • Sleeps 2

View all photos for Cookie Suite

1 bedroom, premium bedding, in-room safe, desk

Cookie Suite

  • Sleeps 2

View all photos for Family Connecting Room(Suite+Twin Guest Room)

1 bedroom, premium bedding, in-room safe, desk

Family Connecting Room(Suite+Twin Guest Room)

  • Sleeps 4

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About the neighborhood

Guangzhou

City center retreat .Your stay at this Yuexiu hotel places you within 3 miles (5 km) of Beijing Road Pedestrian Street and Haizhu Wholesale Market. Also, Shangxiajiu Pedestrian Street is within 3 miles (5 km) and Baiyun Mountain is within 6 miles (10 km).

What's nearby

  • Beijing Road Pedestrian Street - 9 min walk - 0.5 miles
  • Yuexiu Park - 9 min walk - 0.5 miles
  • Haizhu Wholesale Market - 3 min drive - 2.0 miles
  • Shangxiajiu Pedestrian Street - 4 min drive - 2.6 miles
  • Canton Tower - 8 min drive - 5.4 miles

Getting around

  • Peasant Movement Institute Station - 7 min walk
  • Guangzhou Railway Station - 11 min drive
  • Baiyun International Airport (CAN) - 42 min drive

Restaurants

  • ‪DAaBaAu - ‬7 min walk
  • ‪Yonghe King 永和大王 - ‬9 min walk
  • ‪九爷鸡德政分店 - ‬6 min walk
  • ‪木屋烧烤 MuwuBBQ - ‬9 min walk
  • ‪陶园美食 - ‬8 min walk

About this property

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period

4.5-star luxury hotel near Beijing Road Pedestrian Street
DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10893 square feet (1012 square meters) and includes a conference center. A fitness center, spa services, and gift shops/newsstands are also featured at the luxury DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Guangzhou hotel.

  • 1 building
  • 301 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Meeting rooms
  • 10893 sq ft of conference space
  • 1012 sq m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period offers 301 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CNY 193.20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CNY 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 327.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 193.2 per person
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Pet fee: CNY 350 per accommodation, per stay
  • Rollaway bed fee: CNY 327.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Guangzhou
DoubleTree Hilton Guangzhou
DoubleTree Hilton Hotel Guangzhou
DoubleTree Hotel Guangzhou
Guangzhou DoubleTree
DoubleTree Hilton Guangzhou Hotel
DoubleTree by Hilton Hotel Guangzhou
DoubleTree by Hilton Guangzhou
DoubleTree by Hilton Hotel Guangzhou

Frequently asked questions

How close is DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period to the airport?

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period is 20.4 mi (44-min drive) away from the Foshan (FUO-Shadi) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period on Sep 22, 2025 start from $76.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period have an airport shuttle?

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period offers an airport shuttle 24 hours a day, on request, for a charge of CNY 600 per vehicle, roundtrip.

Does DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period, but full breakfast is offered for a fee of CNY 193.2 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period?

This hotel offers free self parking.

Does DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period have a pool?

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period features an outdoor pool.

Does DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, brunch, and happy hour.

Does DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period have a spa?

This hotel has a spa, which features body treatments and body scrubs.

How close is DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period to downtown Guangzhou?

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period is 0.3 mi away from Guangzhou.

DoubleTree by Hilton Guangzhou-Free Shuttle Bus to Canton Fair Complex & Overseas Buyer Registration Services during Canton Fair Period Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 778 reviews
Rating 8 - Good. 304 out of 778 reviews
Rating 6 - Okay. 65 out of 778 reviews
Rating 4 - Poor. 20 out of 778 reviews
Rating 2 - Terrible. 14 out of 778 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean sheet and friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Luis, Guadalupe, San Jose

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel
Stayed 4 nights in May 2025

8/10 Good

Janice

Stayed 3 nights in May 2025

10/10 Excellent

Xiuyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in this hotel several times it has great location the service from executive floor is wonderful
Stayed 3 nights in May 2025

2/10 Terrible

Ailin

The room smelled unpleasant and musty. The bathroom curtain had mould stains on it. The hotel had mosquitoes everywhere.
Stayed 3 nights in Apr 2025

8/10 Good

Filipe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I had a great stay! The staff was friendly, the location was perfect, and the overall experience was very positive. The room was spacious and comfortable, and I really enjoyed the amenities. However, I think there’s room for improvement when it comes to cleanliness—specifically the carpet in the room. It could definitely use a deep cleaning or even replacement, as it took away a bit from the overall comfort of the space. Other than that, everything was excellent and I would still recommend the hotel. I hope to see improvements in this area during my next visit!
Stayed 5 nights in Apr 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Buffet

Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 5 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

8/10 Good

Chenghua

Stayed 1 night in Apr 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Apr 2025

10/10 Excellent

Lian Seng Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located a walkable distance away from the Beijing pedestrian street. Room was clean and staff were helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Willy Bulambo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and offering quiet environment
Stayed 10 nights in Mar 2025

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Lance

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Peck kuang (Vanyce)

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

It was overall good, however with tint of smoke smell. Boking was done through hotels.com, when request for amendment for one of my booking, hotel staff wasn't able to assist.
Stayed 6 nights in Jan 2025

2/10 Terrible

Kiap Mei Grace

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to stay here again because of my pleasant experience in my last trip at Doubletree. However, this time time round of staying in this hotel, the experience was unpleasant and unacceptable. I registered in the morning but was told that the room was not ready and I will have to come back in the afternoon. However, upon coming back to the hotel, around 4pm, I was served by Wendy Wu at the reception and she was extremely rude. She said that we already checked in this morning and the room was dirty that's why we didn't check in. However I told her that that was not the case as we haven't even gotten our room key. She just kept insisting that the room was dirty that's why we didn't check in and started being rude and aggressive in her tone. She then threw the card key on the counter which was so rude. Upon checking the card, she also only provided one card. I had to go back to the counter to ask another receptionist for assistance as there were 2 of us. I really am very upset with how rude Wendy Wu was. I don't think this is how the service of Doubletree by Hilton should be. I am just so angry, upset and feeling unacceptable at how the service standard of this hotel is now. I called reception and made a formal complaint. They tried to make up for the situation and as the lady apologied. I eventually left after 1 hour because the room aircon wasn't working. Too fedup by the whole experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed, Tripoli

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 2 nights in Nov 2024