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4.6 out of 5

"nice place...the location is perfect...they have everything around... " More

By a verified traveler on Thu 09 Jan 2020

Hotel Description

4.5-star luxury hotel near La Minerva

Heart of Guadalajara

Your stay at this Chapalita hotel places you within 2 miles (3 km) of La Minerva and Expo Guadalajara. Avienda Chapultepec and US Consulate General Guadalajara are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free WiFi, flat-screen TVs

The 550 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. 24-hour room service, minibars (stocked with some free items), and coffee/tea makers are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Mar 7 - Mar 8

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Twin Beds (MX)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Riu Plaza Guadalajara ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Plaza Guadalajara

Everyone (5) Couples (1) Family (6)
1 out of 5

Posted by on Dec 17, 2020

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5 out of 5
nice place...the location is perfect...they have everything around...

Posted by on Jan 9, 2020

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5 out of 5
Great central location. Staff is extremely friendly and helpful. Beautiful hotel.

Posted by on Jan 9, 2020

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5 out of 5
Staff was friendly, property was clean, bar drinks we great. Love the live entertainment at the dream bar.

Posted by on Jul 30, 2019

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5 out of 5
The pool was great. The staff was very helpful and the room was amazing

Posted by on May 26, 2019

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5 out of 5

Posted by on May 12, 2019

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5 out of 5

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 19, 2019 by CUSTOMER SERVICES

Agradecemos su preferencia, esperamos pronto contar con su visita de nuevo.

5 out of 5
Great hotel and great brunch. Everyone was so nice!

Posted by on Dec 29, 2018

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5 out of 5

Best choice we made on this vacation

Pros: At a par with the best hotels in Europe.
Cons: The card access system in the elevators needs maintenance; our room keys did not register correctly a few times.
Location: Centrally located in this city.
After having an uncomfortable experience in another city, we enjoyed our stay at the RIU Guadalajara. We give this hotel six stars. The view of the city from the 31st floor was spectacular; the included breakfast outstanding; room presentation and cleanliness very enjoyable and the personnel polite and helpful.

Posted by , from Kansas on Jun 13, 2018

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available. This Art Deco Guadalajara hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 40 levels
  • 2 dining venues
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Don Miguel Hidalgo y Costilla Intl. Airport (GDL) (21.7 km / 13.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Decapolis - This restaurant serves breakfast and lunch.

Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Plaza Guadalajara
  • Riu Plaza Guadalajara
  • RIU Plaza Guadalajara Hotel
  • RIU Plaza
  • Riu Plaza Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel
  • Hotel Riu Plaza Guadalajara Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel Guadalajara

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.