Skip to main content
Beginning of main content

Enter dates to see availability

"Hotel Fenix is located in the middle of everything Guadalajara. You are steps away from anythig and all worth seeing. I did a quick walk by other hote ... " More

By a verified traveler on Mon 04 Jan 2016

Hotel Description

3-star hotel near Plaza de Armas

Downtown Guadalajara stay

At this Downtown Guadalajara hotel, you'll be within a 5-minute walk of Plaza de Armas and Guadalajara Cathedral. Hospicio Cabanas and University of Guadalajara Assembly Hall are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a hair salon, and express check-out are also offered.

Cable TV

The 216 guestrooms have TVs with cable channels and offer room service and rainfall showerheads. Free bottled water, showers, and phones are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$37* Per night/room Dec 16 - Dec 17

Superior Double 2 Menores Gratis

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bunk Beds Standard

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Standar Double 2 Menores Gratis.

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Fenix ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Fenix

Everyone (2)
2 out of 5

I had to upgrade the room for a lot more

The room had too many areas that were broken. The lights, the water, the level of notice.

Posted by on Jan 5, 2017

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2017 by Claudia Carrillo

Thank you for your coments, we apreciated, and we will work about to fixed the hotel. very soon

4 out of 5

Hotel Fenix is the place to stay.

Hotel Fenix is located in the middle of everything Guadalajara. You are steps away from anythig and all worth seeing. I did a quick walk by other hotels in the area and none could beat this location. The staff is professional and if you can deal with an "older' type of room, this is your place. Great staff. Professional and very nice. Going back there every time I end up at Guadalajara.

Posted by on Jan 4, 2016

Was this review helpful to you?
Comment from Hotel Management

Jun 8, 2016 by Claudia Carrillo

Thank you for staying with us.

1 out of 5

Worst Hotel in Guadalajara!! Do not stay here! Beware!

Pros: no pros
Cons: No free Internet
Beware of Fenix hotel! Filthy! Rude and unhelpful staff. We stayed here and I can honestly say it was the worst experience i' ve ever had.

Posted by , from Nevada on Apr 16, 2012

Was this review helpful to you?
Comment from Hotel Management

Jun 19, 2015 by EL FENIX

AN APOLOGIZ FOR THIS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9701 square feet (901 square meters) and includes a conference center. The business-friendly Hotel Fenix also features multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 12 levels
  • 9701 sq ft of conference space
  • 901 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) (22.2 km / 13.8 mi)
  • Metro station: Plaza Universidad Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Fenix offers 216 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided. Bathrooms include showers with rainfall showerheads. Rooms are equipped with dial-up Internet access (surcharge). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

RESTAURANT LA TAPATIA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 250 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 145 for adults and MXN 75 for children (approximately)
  • Self parking fee: MXN 35 per day
  • Pet fee: MXN 250 per accommodation, per night
  • Rollaway bed fee: MXN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fenix Guadalajara
  • Fenix Hotel
  • Hotel Fenix
  • Hotel Fenix Guadalajara
  • Hotel Fenix Hotel
  • Hotel Fenix Guadalajara
  • Hotel Fenix Hotel Guadalajara
url importing https://www.travelocity.com/Guadalajara-Hotels-Hotel-Fenix.h530676-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.