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4.5 out of 5

"Great location downtown. The hotel is near everything and very clean. " More

By a verified traveler on Tue 06 Apr 2021

Hotel Description

3-star hotel near The Peace Center

Heart of Greenville

Within a 15-minute walk of this Greenville Downtown hotel, you'll find The Peace Center and Falls Park on the Reedy. Bon Secours Wellness Arena and Greenville Zoo are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 130 guestrooms also offer free WiFi and LCD TVs with cable channels. IPod docks, hydromassage showerheads, and coffee/tea makers are also available.

Room, Multiple Beds (2 queenbed & 1 sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$118* Per night/room Jul 11 - Jul 12

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible, Bathtub (2 queenbed & 1 sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 queenbed & 1 sofabed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Greenville/Downtown ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Greenville/Downtown

Everyone (4) Family (11)
2 out of 5
The front desk never answered the phone, I even walked down & watched her phone ring! I asked her to answer the phone, she refused & I showed her I was calling😡 The web said food available/ none available. The cleaning crew were helpful though. I will stay elsewhere next visit to Greenville

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 8, 2021 by Brittany Watson

Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5 out of 5
Great location downtown. The hotel is near everything and very clean.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Brittany Watson

Thank you for your feedback on our property! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back soon!

5 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 27, 2021 by Brittany Watson

Thank you for your feedback on our property! We are so glad that you enjoyed your stay with us and we hope to welcome you back soon!

5 out of 5
Great! Even better than expected. Perfect for a family weekend getaway!

Posted by on Feb 24, 2021

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Comment from Hotel Management

Feb 24, 2021 by Brittany Watson

Thank you for your feedback on our property! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back soon!

4 out of 5
Clean. Friendly staff. Would consider returning. Convenient location

Posted by on Oct 7, 2020

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Comment from Hotel Management

Oct 7, 2020 by Brittany Watson

Thank you for your feedback on our property! We appreciate you so much and we hope to welcome you back soon!

4 out of 5
Friendly and very helpful staff, our room was spacious, clean and the bed was very comfortable.

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 17, 2020 by Brittany Watson

Thank you for your feedback on our property! We are glad to hear you enjoyed your stay with us and we hope to welcome you back soon!

5 out of 5
Clean and comfortable. Good location, nice staff..

Posted by , from Ga on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Brittany Watson

Thank you for your feedback on our hotel! We are glad that you enjoyed your stay with us and we hope to see you again soon!

5 out of 5
Everyone on the staff was awesome and the breakfast was great!

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by Brittany Watson

Thank you for your feedback on our property! We are so glad to hear you enjoyed your stay with us and we hope to see you again soon!

5 out of 5
It was clean, good service, nice relaxing atmosphere and nice decor. Only negatives is at checking with car is tight but in city. Then one bar of soap for bathroom. Figure two for shower and sink. Overall great place/ location.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by Brittany Watson

Thank you for your feedback on our property! We are glad to hear you enjoyed your stay. We hope to see you again soon!

5 out of 5
All was great, room clean and well appointed, service was wonderful!

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Brittany Watson

Thank you for your feedback on our property! We are so glad you enjoyed your stay with us and we hope to see you again on your next trip to Greenville!

About the Hyatt Place Greenville/Downtown

Location 128 East Broad Street, Greenville, SC 29601

Property Features

Hyatt Place Greenville/Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2195 square feet (204 square meters) and includes conference space. The business-friendly Hyatt Place Greenville/Downtown also features a terrace, dry cleaning/laundry services, and express check-out. For a fee, parking is available. This 3-star Greenville hotel is smoke free.

  • 130 guestrooms or units
  • 2195 sq ft of conference space
  • 204 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Greenville Station (2 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Greenville/Downtown offers 130 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • IPod dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Greenville/Downtown Hotel Greenville
  • Hyatt Place Greenville/Downtown Hotel
  • Greenville Hyatt Place Greenville/Downtown Hotel
  • Hotel Hyatt Place Greenville/Downtown
  • Hyatt Place Greenville/Downtown Hotel Greenville
  • Hyatt Place Greenville/Downtown Hotel
  • Hotel Hyatt Place Greenville/Downtown Greenville
  • Hyatt Place Greenville/Downtown Greenville
  • Greenville Hyatt Greenville
  • Hyatt Greenville Greenville
  • Hyatt Place Greenville/Downtown Hotel
  • Hyatt Place Greenville/Downtown Greenville
  • Hyatt Place Greenville/Downtown Hotel Greenville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.