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Extended Stay America Suites Greensboro Big Tree Way

2.5 star property
Greensboro guestrooms with kitchens

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

Exterior
Property amenity
Property amenity
Desk, free WiFi, bed sheets
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4317 Big Tree Way, Greensboro, NC, 27409
  • Celebration Station
    ‪2 min walk‬
  • Joseph S. Koury Convention Center
    ‪4 min drive‬
  • First Horizon Coliseum
    ‪7 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Greensboro

In suburbs.Stay at this Greensboro hotel and you'll be within half a mile (1 km) of Celebration Station and 2 miles (3 km) of Topgolf. Also, Guilford College is within 3 miles (5 km) and First Horizon Coliseum is within 6 miles (10 km).

What's nearby

  • Celebration Station - 2 min walk - 0.1 miles
  • Joseph S. Koury Convention Center - 4 min drive - 3.8 miles
  • Four Seasons Town Centre - 5 min drive - 4.0 miles
  • First Horizon Coliseum - 7 min drive - 4.9 miles
  • Wet 'n Wild Emerald Pointe Water Park - 9 min drive - 6.7 miles

Getting around

  • Greensboro Station - 15 min drive
  • Piedmont Triad Intl. Airport (GSO) - 13 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive

About this property

Extended Stay America Suites Greensboro Big Tree Way

Greensboro guestrooms with kitchens
As a guest of Extended Stay America Suites Greensboro Big Tree Way, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Greensboro hotel is smoke free.

  • 129 guestrooms or units
  • 3 levels
  • Built in 1996
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Greensboro Big Tree Way offers 129 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Ave-Big Tree Way Motel
Extended Stay America Ave-Big Tree Way
Extended Stay America Ave-Big Tree Way Hotel
Extended Stay America Suites Greensboro Big Tree Way Hotel
Extended Stay America Greensboro Wendover Ave Big Tree Way
Extended Stay America Suites Greensboro Big Tree Way Greensboro

Frequently asked questions

How close is Extended Stay America Suites Greensboro Big Tree Way to the airport?

Extended Stay America Suites Greensboro Big Tree Way is 9.5 mi (13-min drive) away from the Piedmont Triad Intl. Airport (GSO) airport, the closest popular airport to the property.

Does Extended Stay America Suites Greensboro Big Tree Way have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Greensboro Big Tree Way.

Does Extended Stay America Suites Greensboro Big Tree Way offer free breakfast?

Extended Stay America Suites Greensboro Big Tree Way does not offer free breakfast.

Is there a casino at Extended Stay America Suites Greensboro Big Tree Way?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Greensboro Big Tree Way?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Extended Stay America Suites Greensboro Big Tree Way?

This hotel offers free self parking.

Does Extended Stay America Suites Greensboro Big Tree Way have a pool?

Extended Stay America Suites Greensboro Big Tree Way does not have a pool.

Does Extended Stay America Suites Greensboro Big Tree Way have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Greensboro Big Tree Way to downtown Greensboro?

Extended Stay America Suites Greensboro Big Tree Way is 5.8 mi away from Greensboro.

Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 124 out of 764 reviews
Rating 8 - Good. 143 out of 764 reviews
Rating 6 - Okay. 138 out of 764 reviews
Rating 4 - Poor. 141 out of 764 reviews
Rating 2 - Terrible. 218 out of 764 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room I was given was horrible. Dont recommend a stay here. The lamps in between beds did not work, the amount of dust/debris caked on the air vent was absolutely disgusting and a disaster for someone with asthma/allergies. The chair was broken with what appeared to be food stains/particles stuck on it as if it wasn’t cleaned from multiple stays. The carpet had a huge spot of sticky substance that had been walked over and dirt compacted into it. Looking like a wad of gum spread and flattened to the floor that had never properly been Removed. Crumbs inside the ac/heating unit, the buttons never looked to be wiped down. The dresser drawers even had crumbs in all 6 of them. I mean I know after each stay the room is supposed to be cleansed and sanitized but this one appeared to not have been cleaned at all. The side of fridge had grease spills from previous stove use. The sinks were clogged and barely drained properly. I really wish I could get a refund just based on how unclean this room was. Traveling with small children made the uncleanliness that much worse. Will never stay here again. The staff was friendly at check in but unprofessional. They were on the phone with their mom having general conversation as if a guest was not standing there. It was confusing at some points during the check in as I couldn’t tell if they were talking to me or not. All around, horrible experience and stay. The amount of money charged was NOT worth the stay.
Stayed 6 nights in Apr 2025

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
The kitchen and lights in the room did not work
Stayed 2 nights in Apr 2025

10/10 Excellent

Bri

Ok
Stayed 2 nights in Apr 2025

4/10 Poor

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The front desk clerk was Amazing Hotel was dirty Our floor was really wet Tub was so old it was black on bottom Room next to us was up till 2:30am We got no sleep
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Sanyah

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange activity felt all around the property. Fault smell inside and outside. Cleanliness was not well. We slept on top on the made beds. Only had 2 towels for 4 guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 7 nights in Feb 2025

2/10 Terrible

Taije

I never stayed at the property
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

2/10 Terrible

MARLON

Business traveler
Disliked: Property conditions & facilities

What a Rip-off

Secret hidden $100 fee charged to your card for incidentals.. It's nothing in the room to have an incident: No Kleenex,No cups to rinse your mouth out..1 bar of the cheapest soap ever made Door doesn't shut completely in room 333
Stayed 1 night in Jan 2025

2/10 Terrible

Brooke

Stayed 3 nights in Dec 2024

4/10 Poor

TONY

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dirty place no shower curtain no remote for TV no plastic cups to wash out mouth no shampoo
Stayed 1 night in Dec 2024

4/10 Poor

Sherita

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is greatly overdue for complete renovations.
Stayed 1 night in Nov 2024

4/10 Poor

Lawrence

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

bad hotel

when I arrived to my room there was no sheets on the bed and the room looks like someone started to clean the room and did not finish. I told the attendant on duty and he proceeded to hand me sheets to make up the bed. I asked for another room and he said that was the last room. I asked for a refund. Just a bad experience and I would not recommend staying at this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place gave Extended Stay America Suites a bad name

We weren't able to check in until an hour later than the listed check-in time due to them being understaffed. The word "suite" was a joke. The kitchenette was old, dirty and contained no kitchen supplies. Usually extended stays are nice, but this place was very run down, understaffed, and caused us issues as far as being able to get to our show in time due to the late check-in.
Stayed 1 night in Oct 2024

2/10 Terrible

Cyril

Terrible way to handle business

Hotels canceled my reservation around 430pm on the day I arrived in the town after traveling hours from my home telling me they had sold out. I made the reservation 3 days earlier and being inconvenienced like this was unacceptable.
Stayed 1 night in Oct 2024

2/10 Terrible

Claro

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Absolutely the worst hotel experience ever. Checked in with toilet clogged already. No maintenance staff onsite. Front desk gave me cheap plunger to DIY. Could not get toilet unclogged. Could not get another room. Will NEVER stay at Extended Stay ever again. Toilet was stilled clogged after checkout.
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Disliked: Property conditions & facilities
Was told room was not ready at 250pm.i waited out side no one went in or out of the room they gave me checked in at 320pm. 1240 am knocking noise in wall sounded like a broken washing machine it went on for several minutes waking me up not happy
Stayed 1 night in Oct 2024

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Melinda

Very dirty
Stayed 2 nights in Aug 2024

6/10 Okay

william

Disliked: Staff & service
Stayed 5 nights in Jul 2024